Everything was excellent Valet service was great and the car service was beyond my expectations. The only complain I have that car wasn’t washed or vacuumed. This is my 3rd Lexus and it’s happened the first time.
Bobby who is my service manager is always helpful, courteous and respectful; I so appreciate always!!
I have been a customer for over 10-12 years now! Love the cars, and the service is the best!!!
I purchased my Lexus in 2011 and have had nothing but excellent service. Bobby is one of the best, respectful service managers and always gives his honest and professional advice. And that's exactly why I plan to purchase another Lexus very soon! The cashiers even found my insulated water bottle and held it for me!
I like going there for service, but sometimes the wait is extremely long. I have experience this even after making an appointment.
Excellent service. The team communicated well. Receptionist was very helpful, friendly and professional. Vey positive experience
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
As usual, prompt attention and excellent service. Eric helped me with all the car issues. Thank you !
Very good customer service only issue is the wait time for rep. Otherwise good experience
Good service and communication thank you to the team and the pick up driver. The communication was clear and the service detailed.
We had a most pleasant experience purchasing a Certified RX 350 this month. Everyone we encountered went out of their way to ensure we were treated as a valued customer. Our sales rep was Isaac Rodriguez, who was cordial and knowledgeable. We marveled at the skills of Alex Esuarez in Finance who completed our transaction like a virtuoso at his magic keyboard! All this took place under the aegis of Alfred Utset, who held our car of choice for us without a deposit, and who also made sure that a ding on the right rear door was touched up to his satisfaction. We had just had a very bad experience with another dealer the previous month, and everything the team at North Miami did was as good as that was bad. We are thrilled with our "new" car. This team deserves - and has - our highest endorsement!
Highly recommended all around, From the minute you walk in to the moment you leave on your new car.
Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better.
When I walked in I was greeted by the front desk and she able to give me a salesman very quickly all the way down to finance manger the whole experience was great.
Lexus of North Miami actually is the definition of a great car buying experience. Everyone at the dealership truly understands the meaning of a “customer”. We got a fantastic car (NX F-Sport) at a price less than the other dealerships. I would give them 1,000 stars if that was an option!!!
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
it was a seamless pleasure in doing business From service dept, to sales,to finance, to insurance dept. All were very professional I would recommend all of them. 👍
Denis was great Everything was quick and very easy was at the dealer less then 2 hours Would definitely recommend to all my friends And will come back again
If you decide to buy a Lexus, reach out to the manager Denis! I highly recommend Denis! We completed the lease process in just one day! He clearly explained all the details and provided us with all the necessary information. Even after the purchase, Denis is always available to answer any questions! Thank you so much for your help! Wishing you great clients and continued success!
It was super good experience! Thank you so much - it was professional , super fast service- absolutely great
Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank you Andrew!
Ron and Jhan on the sales side were superb--they kept me updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently.
I would do it all over again; Revisit the Lexus dealership. Go Efraim! the salesman.
The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami
Outstanding Customer Service was received. Everyone I came in contact with was absolutely amazing.. The whole process from start to finish was fast and friendly. A huge thumbs up to Anthony and everyone that made this a successful experience👍🏽👍🏽👍🏽
great service overall. love it. ni issues at all. will highly recommend it to everyone
Excellent service and a huge thank you to the collision team for a job well done! A special thanks to Ms Leah!
This was the easiest car buying experience I have ever had and will highly recommend this dealership over all other Lexus dealerships
Everything was great and the service was quick and easy it was 10 out of 10
Most lately I purchased 2 used cars there. Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go there for service of cars, but learning my lesson , I will not purchase a car there again or recommend to anyone
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Just purchased a CPO Lexus at this dealership, which provided a very warm welcome introduction to a very positive and top-notch car buying experience. The staff was very courteous, professional, and thorough in ensuring the overall process was smooth, efficient, and seamless. We felt very comfortable with the overall experience and left satisfied. Not only are we very happy with our new car, but we are also very proud to be part of the Lexus of North Miami family. Special shoutouts to all staff and salespersons that provided exceptional handling of our new purchase - especially Jade, Abe, Alfred, Sean, and Jose!
I’ve been a client for fifteen years. Everyone is excellent and very attentive. Process was easily and efficient.
Ronald my advisor is really great at what he does! Every time I come in, he makes sure all my services for my vehicle is being taken care of. Thank you for providing excellent customer service!
Excellent service with loyalty costumer. Had to fight to get a good deal, but ended up leaving with the vehicle I wanted.
We just picked up our new car on Saturday, December 14th 2024. We had the most pleasant experience at Lexus of North Miami. Many thanks to Anna Kaloshina who provided an exellent service. We will definetely recomment this dealership and Anna to our friens, family and colleagues. Thank you!
Very clean. However, it is very cheap practice to charge for sodas .I have purchased 3 autos from this dealership.Whenbusiness was located on 441, they never charged for sodas.
Kelia and Gus were kind, professional and helpful. Thank you! You have a great team!
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
This was the easiest car buying experience I have ever had and will highly recommend this dealership over all other Lexus dealerships
Most lately I purchased 2 used cars there. Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go there for service of cars, but learning my lesson , I will not purchase a car there again or recommend to anyone
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Excellent excellent service. My service representative Eric did an excellent job with getting my car serviced.
I’ve been a repeat client of Erez, and I can confidently say that I’ll continue to be as long as he’s in the business. His attention to detail is unmatched, and his professionalism always shines through. I trust his work completely and have never had a reason to doubt the quality of service he provides. Every process with Erez is smooth and seamless. 10/10 would highly recommend! Thanks again for another great experience!
Lexus of North Miami was very helpful in assisting with my online car shopping needs. Demetri, Danielle and Luke were all very attentive and went above and beyond to answer all my questions and to make this a smooth process for me. I truly appreciate their help. I recommend this dealership 100%!
Very straightforward, great knowledge, great service. Would go there again for my next car; very pleased
BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
I have been with Lexus since it was county line Lexus Qudus sold me many of my previous Lexus‘s in the past there , now he is in finance at Lexus of North Miami. My experience with Luis Portillo in this 2025 Lexus RX lease was of course spectacular and smooth , I strayed away to Infinity in the pandemic in 2022 due to lack of cars being manufactured and was very disappointed with the car and the service . I am very happy to say I am back to my Lexus RX 350 which has always been my favorite car of choice . Bobby has been my service advisor for years and he is truly an asset to the dealership. His level of personal advice and customer care is top-notch. I should know , I make a living providing customer care as well. I am very proud to drive and represent and recommend Lexus of North Miami., as many of my friends are clients there with Luis And Bobby as well . I will never stray again lol. And a very special Thank You to Roman for all you did to make this happen too. I am your fan. Thank you. C.R.
Anna Kaloshina was a fantastic sales manager. Extremely professional and very personable. She took time with me while I made a decision as I text drove several different vehicles. When it came time to negotiate I felt she did a great job and I was comfortable with my price point. All around it was a great experience!
Excellent customer service Jorge Frontier helped me out and he was absolutely amazing highly recommend .
Angel and Yairon went above and beyond to EXCEED MY EXPECTATIONS!!!!! I have a brand new car I’m obsessed with and feel safe having my kids aboard. WORDS CANT EXPRESS MY GRATITUDE!!! I HIGHLY RECOMMEND LEXUS OF NORTH MIAMI !!!! Thank you to JUAN AND TODD AS WELL🙏🏼❣️🙌🏼
The service received by Jade and Todd was outstanding. I definitely would returned without hesitation. The process was painless. Thank you.
We were promised a complimentary service for 2 years at the time of purchase and were charged full price instead - crooks!!!
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Excellent dealership - this is my 7th car from this dealership over the past 25 years
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Angel is top notch! I always have the best experience when I visit NML Truly the best and most trusted dealership in south Floridad if you're looking for your next Lexus. shout outs to Andrew my sales agent, he took care of all my questions and negotiations were flawless.
Waiting time was too long and repair progress and final completion notifications was also slow.
Wow... just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even happier with Eric. If I could give him more than 5 stars I would. Eric was not only very friendly and knowledgably, but willing to go above and beyond to help me solve my situation due to an accident. Thank you very much Eric. I will definitely continue working with you!!!
Had a great experience with Cesar, Rosie and Matthew truly recommend this dealer. They were all very helpful!!
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Your technology mgr was professional from my initial contact to purchase. I was pleasantly surprised to execute a purchase without actually visiting the showroom.
Five start service Great customer service Fast IN and OUT Great employee Good job on the car
Process worked super smoothly. Got everything I wanted and was able to do it all from out of the country over the phone. Very professional and customized service. Kelia was very helpful throughout the whole process. Happy with my new GX 550 Luxury plus. Will be buying more cars from this dealership in the future. Thank you Lexus of North Miami.
Kelia and Gus were kind, professional and helpful. Thank you! You have a great team!
Everything was great and the service was quick and easy it was 10 out of 10
Reliable and friendly service from beginning to end. The dealership took care of my wife's car, with the same high standards that they have taken care of mine for over 15 years
BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!
Worst Service I’ve ever had with any car i have ever owned. Please feel free to call me about my experience with your service department
Excellent service very prompt with great communication the dealership is wonderful we appreciate having service this close
I have been with Lexus since it was county line Lexus Qudus sold me many of my previous Lexus‘s in the past there , now he is in finance at Lexus of North Miami. My experience with Luis Portillo in this 2025 Lexus RX lease was of course spectacular and smooth , I strayed away to Infinity in the pandemic in 2022 due to lack of cars being manufactured and was very disappointed with the car and the service . I am very happy to say I am back to my Lexus RX 350 which has always been my favorite car of choice . Bobby has been my service advisor for years and he is truly an asset to the dealership. His level of personal advice and customer care is top-notch. I should know , I make a living providing customer care as well. I am very proud to drive and represent and recommend Lexus of North Miami., as many of my friends are clients there with Luis And Bobby as well . I will never stray again lol. And a very special Thank You to Roman for all you did to make this happen too. I am your fan. Thank you. C.R.
It really was an amazing experience from the sales person to her manager. Everything went seamless and I really felt good about buying a car.
Rodolfo was a great salesman, he was very kind and professional, I would 100% recommend buying your car from this dealership
I just picked up my second car from this dealership. I find both the service and the dealership very professional, and the cars reliable.
My experience at Lexus North Miami was stellar. Usually going to car dealerships can be really stressful because most sales reps lack honesty but at Lexus North Miami this was not the case. Jose and Luis were honest and transparent when getting a deal done on my new GX 550 and helped me secure a great deal. Ramon in finance was very professional, organized and efficient while securing the deal for my monthly payments. This dealership is managed extremely well which is a compliment to upper management. I would highly recommend purchasing a vehicle here if you are looking to get a new lexus
This was the easiest car buying experience I have ever had and will highly recommend this dealership over all other Lexus dealerships
The facility is exceptional. Impecable. The atmosphere is relaxing and friendly. The staff cordial and friendly and very profesional
Anna Kaloshina was a fantastic sales manager. Extremely professional and very personable. She took time with me while I made a decision as I text drove several different vehicles. When it came time to negotiate I felt she did a great job and I was comfortable with my price point. All around it was a great experience!
The experience was great Our sales person Anna Kaloshina was exceptional, helpful and knowledgeable and not pushy Thanks to her I’m happy with my new Lexus
Anna is the best car salesman in the world! She helped me and my husband to get the best car ever. Thank you so much for great service and the great car. I will continue to recommend Anna and Lexus of North Miami to all of my friends and family.
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Eric is very attentive and always right on time.. exceplent service , thats all I have to say
Excellent experience with Lexus of North Miami. Great service and quick responses. I live in Naples FL and bought everything online. They had the car delivered the next day. I would highly recommend Lexus of North Miami
Lexus of North Miami actually is the definition of a great car buying experience. Everyone at the dealership truly understands the meaning of a “customer”. We got a fantastic car (NX F-Sport) at a price less than the other dealerships. I would give them 1,000 stars if that was an option!!!
I have been with Lexus since it was county line Lexus Qudus sold me many of my previous Lexus‘s in the past there , now he is in finance at Lexus of North Miami. My experience with Luis Portillo in this 2025 Lexus RX lease was of course spectacular and smooth , I strayed away to Infinity in the pandemic in 2022 due to lack of cars being manufactured and was very disappointed with the car and the service . I am very happy to say I am back to my Lexus RX 350 which has always been my favorite car of choice . Bobby has been my service advisor for years and he is truly an asset to the dealership. His level of personal advice and customer care is top-notch. I should know , I make a living providing customer care as well. I am very proud to drive and represent and recommend Lexus of North Miami., as many of my friends are clients there with Luis And Bobby as well . I will never stray again lol. And a very special Thank You to Roman for all you did to make this happen too. I am your fan. Thank you. C.R.
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended Nelson. Needless to say, with Nelson, I had another great experience!
Ed & Bobby went out of their way to ensure my experience didn't end in disappointment! Buying a certified used car, you might feel skeptical about the maintenance on the car - but with these 2! you can guarantee they will take care of you and go above and beyond to make sure you leave with a smile!
I’m very happy for meeting with a phenomenal sales person her name is Keila Tejada. She is professional and very caring! I’m very satisfied with Finance department too. . Was a pleasure to meet Ramon, He’s an amazing man. He’s very professional and also pleasant! Thank you!
The best asset to the dealership are his employees, Jose Almonte, César Alcalá, the young gentleman from DR Ramon? And the young gentleman from the car insurance. We were treated with respect and courtesy.
This is my 12th purchase from Lexus of North Miami, and that is the best indicator of my satisfaction.
I have been dealing with this branch for over 10 years. The people at this branch are people conscious and people aware. It is a pleasure to work with them.
When I walked in I was greeted by the front desk and she able to give me a salesman very quickly all the way down to finance manger the whole experience was great.
Terry Bean is a pleasure to deal with. Great experience! Would recommend this dealership to everyone
Lexus was quick to make me an appointment to test drive and once I was there it was quick to be seen. Evan was extremely helpful and patient
Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank you Andrew!
I regret purchasing a vehicle from Lexus North Miami. My experience has been disappointing from the moment I bought my brand-new car to every service visit since. The sales rep who prepared my paperwork was a crook and a liar, misleading me about the maintenance services that were supposedly included with my purchase. I later found out I had to pay $1,400 for the vehicle maintenance they initially claimed would be complimentary—on top of the $1,300 in dealership fees I had already paid. To make matters worse, the service department fails to meet even basic expectations. They don’t even wash the car after servicing, something most luxury dealerships offer as a courtesy. The lack of transparency, deceptive practices, and overall poor customer service have left me extremely dissatisfied. I deeply regret buying a car from this dealership and would not recommend Lexus North Miami to anyone.
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Los mejores siempre gracias por todo un excelente trato y servicio siempre 🙏🍀🍀🍀 Gracias por todo
Good customer service, excellent dealer, willing to work with their customers and get them in the car of their dreams.
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Angel and Yairon went above and beyond to EXCEED MY EXPECTATIONS!!!!! I have a brand new car I’m obsessed with and feel safe having my kids aboard. WORDS CANT EXPRESS MY GRATITUDE!!! I HIGHLY RECOMMEND LEXUS OF NORTH MIAMI !!!! Thank you to JUAN AND TODD AS WELL🙏🏼❣️🙌🏼
Everything was great and the service was quick and easy it was 10 out of 10
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
I had to wait closed to 3 hours for a $5,000 mile free service, for just checking a few things, no work done on the car. Very slow service.
Alex Mejias has been great to work with- excellent follow up on progress of transaction
I been going to Lexus at North Miami since they 1st opened and Alex Mejias made the entire experience smooth, easy & quick! He listened to my needs and likes. Alex is very Professional and attentive. Amazing customer Service. Thank you Alex!!!! As far as the finance Dept. I have always worked with Qudus Ijelu with all my previous vehicle and he is an AMAZING person! Professional, takes the time to explain & go over everything. Very knowledgeable!! Thank you Q!!
Ask for Alek Mejias, he has been a very good salesperson and your partner in your transaction. The dealer has been also very cooperative and well organized.
Your technology mgr was professional from my initial contact to purchase. I was pleasantly surprised to execute a purchase without actually visiting the showroom.
Great service!! Nice sales guys, They work with customers to give them the best deals!
I’ve been a repeat client of Erez, and I can confidently say that I’ll continue to be as long as he’s in the business. His attention to detail is unmatched, and his professionalism always shines through. I trust his work completely and have never had a reason to doubt the quality of service he provides. Every process with Erez is smooth and seamless. 10/10 would highly recommend! Thanks again for another great experience!
I have been dealing with this branch for over 10 years. The people at this branch are people conscious and people aware. It is a pleasure to work with them.
The team at lexus of north Miami was second to none the car buying experience was the best I've had out of 70 vehicles purchased the seamless and welcoming process is the best .the dealership was extremely professional and welcoming the team they have there is the reason I will continue to use them in the future thank you for a quality experience thank you
Having bought many cars over the last 10 years I have to say this was the easiest and most pleasurable experiences I have ever had! I knew the GX was in extremely high demand and I called almost every Lexus dealership in the South East to see how everyone was doing on allocations and who would be the best to work with and Erez/LofNM were an amazing choice. Erez responded promptly every time I sent an email and was overall an absolute great associate to deal with. I will recommend Erez and LofNM to many others who are also looking for GXs.
Nice looking dealer, with available things to do. Everyone looked very professional. Our sales associate, Terry Bean is the best.
great sales help easy to work with plus complete disclosure and honesty great selection most professional experience i had
Terry Bean is a pleasure to deal with. Great experience! Would recommend this dealership to everyone
Had to wait 45 minutes to get my car. They forgot to wash it. Thanks
Great sales experience. Terry is the best. Fast and easy. Functions and features of the car explained really well by Cleavelands.
The best asset to the dealership are his employees, Jose Almonte, César Alcalá, the young gentleman from DR Ramon? And the young gentleman from the car insurance. We were treated with respect and courtesy.
Danielle and Veli were amazing, and so was the GM Sean Kamal. Cesar as well. Very pleased with the experience this time.
Wow... just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even happier with Eric. If I could give him more than 5 stars I would. Eric was not only very friendly and knowledgably, but willing to go above and beyond to help me solve my situation due to an accident. Thank you very much Eric. I will definitely continue working with you!!!
Stellar service beyond expectations excellent customer service by longevity dealership. Best decision I’ve ever made with purchasing a new Lexus.
Diego is a very cool young guy. It was a pleasure doing business with him and if I buy a next car, I will be contacting him very helpful. he’s very respectful, humble patient and very understanding. I like his attitude. Great salesman.
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Amauri is absolutely the Best! Made everything so simple quick and easy! Thank you again
My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!!
Great service Bobby is the best service advisor and fast service. Great customer service and the facility is always clean.
The team at lexus of north Miami was second to none the car buying experience was the best I've had out of 70 vehicles purchased the seamless and welcoming process is the best .the dealership was extremely professional and welcoming the team they have there is the reason I will continue to use them in the future thank you for a quality experience thank you
Efficient, quick, nice and on the target. Happy to recommend Alexis north Miami to my friends Thanks
Excellent service and best deals. Highly recommend it. This is my second car with NM Lexus
Most lately I purchased 2 used cars there. Are the salesmen doing their job? Yes they are doing well, but not that well for the customer. So I bough 2 cars, each time got tricked. I still go there for service of cars, but learning my lesson , I will not purchase a car there again or recommend to anyone
Andrew took such great care of us. He was extremely patient and really helped me choose a vehicle that was suited for me. Highly recommend him for all of your sales needs. Thank you Andrew!
Great service Bobby is the best service advisor and fast service. Great customer service and the facility is always clean.
Diego was fantastic during the whole process. Would highly recommend to anyone looking to purchase or lease a Lexus.
I WAS RECOMMENDED BY BOBBY MY SERVICE TECHNICIAN, HE IS GREAT AS WELL DIEGO DE SALESMAN.
Stellar service beyond expectations excellent customer service by longevity dealership. Best decision I’ve ever made with purchasing a new Lexus.
To echo others a little, it was odd for a Lexus dealership to sell out-of-state as most of the others we'd contacted (for a GX550) within a few state radius would not. Diego was great and put up with much poking and proding about the vehicle itself and the process (and weather effects on schedule due to a hurricane). If he doesn't know an answer, he'll trundle off and find one and get back as soon as he can. The whole Miami North dealership was great and the process, once we got there, went smooth (although travel to the dealership was not trouble free, it's not their problem. Thanks again while I'll probably try to buy in-state if I can, this process was not bad. Thanks again.
Great help and went out of their way to get it done with minimal hastle
Excellent experience working with Efrain Ponce. Finance office was good even though No financing was requested. I recommend this dealer.
Efrain is great to work with. I try and send everyone I know to him. Always professional and quick to respond.
Fast and easy transaction. Great customer service, highly recommend. Look forward to dealing with again.
Excellent service and fast. Very satisfied with Bobby as I was treated. Good place to work and good complimentary coffee service
The Staff take pride in there customer service and always show respect and great customer service
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Do Your Self a Favour And Do Not Do Business With This Lexus Dealership . I am Beyond Upset By The Disrespect We received From The Manager Sean Kamal (The Bully) With His General Manager Vladimir Keslin Condoning His Behavior . Feel Free To Check My Husband's Review ( Karim Abbas ) It Has All The Details. We're Grateful We Decided Not To Purchase From There . I Can't Believe That Those Two Careless Individuals Vladimir Keslin , Sean Kamal Running a Multi-Million-Dollar Business Treat Thier Clients with Disrespect . It Makes Me Wounder How They Treat Thier Employees. I Plan to Reach Out To The Founder And The Ceo They list On Thier Website To Inform Them How Thier Clients Are Being Mistreated And Disrespected Under GM Vladimir Keslin Knowlege and Acceptance . I Already Filled A Compliant With The Better Business Bureau And Toyota corporation (Lexus) . Also My Legal Team Is Exploring Possibility Of Filling Compliant With The State Attorney's office Because The Way Payment Was Quoted To My Husband Included Gap Coverage With out Him Asking For It ( Payment Packing ) . Payment Packing Can Rang Between Questionably Unethical To Downright Illegal ; Dealership Should Quote Payments Transparently With Out Including Any Coverage . Additionally We Were Quoted Interest Rate 8.99% @72 Month Term Even Though Toyota (Lexus) Finance Approved Us @6.99% For 72 Month Term. They Have This Customer Relation Manager Brittany Claiming They Thrive On Respect and professionalism -What A Joke. I Will Make Sure This Matter Escalates To Ownership And The Proper Authorities To Prevent This From Happening To Other Clients .Terrible Experience All Stemming From A Phone Call With This Awful Manager Sean Kamal . In My Opinion He Is Not Fit To Fill His Position As A Manager . Shady Shady Dealership . Stay Away . FYI EveryTHing I Mentioned Above Is Documented .
Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never happened, so I took my business elsewhere, told salesman it’s no go , he said no refund on deposit because vehicle was reserved for me , non sense, so I dispute it with my American Express card company , received a call this morning from incompetent, vulgar, disrespectful , low life general sales manager Sean kamal , trying to push the sale on me , hang up on me , so I called back the general manager Vladimir keslin told him about his unprofessional, disrespectful staff he has in place , his response was he can’t do anything about it ( one of those empty suits , useless ) , I am reporting dealership to bbb and Lexus corporation about their deceptive unprofessional sales tactics, also ownership needs strongly reevaluate the leadership they currently have in place due to incompetence, carelessness and utter disregards for their clients , Rubbish.
Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never happened, so I took my business elsewhere, told salesman it’s no go , he said no refund on deposit because vehicle was reserved for me , non sense, so I dispute it with my American Express card company , received a call this morning from incompetent, vulgar, disrespectful , low life general sales manager Sean kamal , trying to push the sale on me , hang up on me , so I called back the general manager Vladimir keslin told him about his unprofessional, disrespectful staff he has in place , his response was he can’t do anything about it ( one of those empty suits , useless ) , I am reporting dealership to bbb and Lexus corporation about their deceptive unprofessional sales tactics, also ownership needs strongly reevaluate the leadership they currently have in place due to incompetence, carelessness and utter disregards for their clients , Rubbish.
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Salesman was very good. Dealership was very nice. Only complaint is the cleanliness of the car when I picked it up. A return trip was necessary.
Courteous and professional and informative and friendly and prompt and considerate and kind and helpful and knowledgeable
I would have rated the dealer and salesman five, except I ca’t seem to get a call back from Lev or Gus even though I left messages.
Staff were welcoming and very helpful. You’ll definitely leave there happy with your dream car.
Professional…attantive…paid attention to my inquiry and had delivered my choices to full satisfaction…very recommending
Missed my appointment for valet service pickup several times. Required multiple calls to arrange. Car was returned unwashed even though I specifically asked for a car wash and vacuum. Overall very disorganized and not the level of service I received from my sales contact.
Our experience with the service was absolutely great! Outstanding Dealer and service! We were very glad to choose them and not the New York location. In North Miami we are always treated warmly and with respect. The work they perform is excellent and they always accommodate our request like a loaner car. This is the only location we come and whole heartedly recommend it to everyone for a purchase or service!
Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better.
I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended Nelson. Needless to say, with Nelson, I had another great experience!
Todo muy bien organizado buena atención al cliente donde hay varias opciones para poder salir satisfecho.
Awesome the best dealership and great customer service very quick service so satisfied thank you #1
My husband and I were extremely pleased with the attention and service we received at Lexus of North Miami. Both Jorge and Frank were welcoming, patient and professional. I could not design a more pleasant experience.
The sr Jorge Sell it was explained everything about the car excellent attitude and attention
Excellent customer service Jorge Frontier helped me out and he was absolutely amazing highly recommend .
Representatives are extremely helpful and professional. They didn’t try to push things on you. I had a wonderful experience and would highly recommend this dealership.
El problema es que hasta ahora no me entregan la llave del carro sólo me entregaron 1 hace más de 2 años gracias
Excellent service , specially the sales person Jose Figueroa very smoothly transaction, very professional would greatly recommend. Thank you once again 🙏
Jose Figueroa was perfect for us As he also sold me my wife’s car a few years ago Give him a raise He’s great
I had the pleasure of being assisted by Jose Figueroa during my recent visit and from the moment I stepped in, Jose Figueroa's exceptional service truly stood out. He was not only attentive but also remarkably knowledgeable, providing clear and insightful information that made my decision-making effortless. His warm and friendly personality turned what could have been a routine visit into an enjoyable experience. Last but not least, a big shoutout to the dealership as well for maintaining such a high standard of professionalism—it’s clear they value both their staff and their customers. If you're looking for top-notch service with a personal touch, Jose and this team are second to none!
I had an outstanding experience with Jose Figueroa, Sales at N.Miami Lexus. From the very beginning, he made me feel welcomed and valued. Jose was knowledgeable, patient, and genuinely listened to my needs, which helped me find the perfect 2025 Lexus lease NX 250. His professionalism and transparency were impressive—there was no pressure, just honest and helpful communication. Besides his remarkable assistance, the North Miami Car Lexus is the perfect place to get your new lease, they are very customer oriented. The entire process was smooth and stress-free. I highly recommend him for an excellent car-buying experience! I've told him, see you in 3 years for next lease. Much appreciated Jose ! Sheila S.
Salesman was very good. Dealership was very nice. Only complaint is the cleanliness of the car when I picked it up. A return trip was necessary.
Wonderful and amazing customer service from Dimitri of Lexus of North Miami! He assisted me and went out of his way to make sure that I got my dream vehicle, a beautiful 2023 Lexus RX350H in green with a light birch interior! I love my car so much, it rides beautifully and I appreciate all the safety implements and the cool electronic options that I am still figuring out! Dimitri explained everything very patiently to me and took a lot of his time on a busy day. Oh and mad xxxxxxto the Insurance gentleman from Haiti who was sooooo sweet and was able to save me money on my car insurance! A day full of wins!!! Thank you so much Dimitri and Lexus of North Miami!
Just purchased a CPO Lexus at this dealership, which provided a very warm welcome introduction to a very positive and top-notch car buying experience. The staff was very courteous, professional, and thorough in ensuring the overall process was smooth, efficient, and seamless. We felt very comfortable with the overall experience and left satisfied. Not only are we very happy with our new car, but we are also very proud to be part of the Lexus of North Miami family. Special shoutouts to all staff and salespersons that provided exceptional handling of our new purchase - especially Jade, Abe, Alfred, Sean, and Jose!
See Jhan Suarez at North Miami Lexus, HE IS YOUR GUY!!! I have owned Lexus for over 30 years Jhan Suarez at North Miami Lexus, has my business from now on. Treated my with respect and honesty!!!
My service appointment was very seamless. I met with my associate and explained my issue, he looked up my coverage, explained everything and that was it. I waited about an hour or so and I was done.
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Just purchased a CPO Lexus at this dealership, which provided a very warm welcome introduction to a very positive and top-notch car buying experience. The staff was very courteous, professional, and thorough in ensuring the overall process was smooth, efficient, and seamless. We felt very comfortable with the overall experience and left satisfied. Not only are we very happy with our new car, but we are also very proud to be part of the Lexus of North Miami family. Special shoutouts to all staff and salespersons that provided exceptional handling of our new purchase - especially Jade, Abe, Alfred, Sean, and Jose!
Todo muy bien organizado buena atención al cliente donde hay varias opciones para poder salir satisfecho.
The best asset to the dealership are his employees, Jose Almonte, César Alcalá, the young gentleman from DR Ramon? And the young gentleman from the car insurance. We were treated with respect and courtesy.
Five start service Great customer service Fast IN and OUT Great employee Good job on the car
Excellent service, Ronald Campos is always there to help you with the best advice. In my case I went without an appointment and they took my car right away. At the same time while waiting I was looking for a new car and Dimitri Melekos helped me with professionalism.
Lexus of North Miami is amazing! They always take really good care of my vehicle l.
Lexus of North Miami was very helpful in assisting with my online car shopping needs. Demetri, Danielle and Luke were all very attentive and went above and beyond to answer all my questions and to make this a smooth process for me. I truly appreciate their help. I recommend this dealership 100%!
Wonderful and amazing customer service from Dimitri of Lexus of North Miami! He assisted me and went out of his way to make sure that I got my dream vehicle, a beautiful 2023 Lexus RX350H in green with a light birch interior! I love my car so much, it rides beautifully and I appreciate all the safety implements and the cool electronic options that I am still figuring out! Dimitri explained everything very patiently to me and took a lot of his time on a busy day. Oh and mad xxxxxxto the Insurance gentleman from Haiti who was sooooo sweet and was able to save me money on my car insurance! A day full of wins!!! Thank you so much Dimitri and Lexus of North Miami!
Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never happened, so I took my business elsewhere, told salesman it’s no go , he said no refund on deposit because vehicle was reserved for me , non sense, so I dispute it with my American Express card company , received a call this morning from incompetent, vulgar, disrespectful , low life general sales manager Sean kamal , trying to push the sale on me , hang up on me , so I called back the general manager Vladimir keslin told him about his unprofessional, disrespectful staff he has in place , his response was he can’t do anything about it ( one of those empty suits , useless ) , I am reporting dealership to bbb and Lexus corporation about their deceptive unprofessional sales tactics, also ownership needs strongly reevaluate the leadership they currently have in place due to incompetence, carelessness and utter disregards for their clients , Rubbish.
My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!!
My husband and I were extremely pleased with the attention and service we received at Lexus of North Miami. Both Jorge and Frank were welcoming, patient and professional. I could not design a more pleasant experience.
I’ve been a client for fifteen years. Everyone is excellent and very attentive. Process was easily and efficient.
The service was very quick and successful. Mr Cherry was very helpful to me. He made sure that they were finished with my car on time
Always have enjoyed the process at this dealership! Very professional and smooth process!Great service!
convenient, the appointment time was respected, great service, in and out, very simple process, painless
The service received by Jade and Todd was outstanding. I definitely would returned without hesitation. The process was painless. Thank you.
Just purchased a CPO Lexus at this dealership, which provided a very warm welcome introduction to a very positive and top-notch car buying experience. The staff was very courteous, professional, and thorough in ensuring the overall process was smooth, efficient, and seamless. We felt very comfortable with the overall experience and left satisfied. Not only are we very happy with our new car, but we are also very proud to be part of the Lexus of North Miami family. Special shoutouts to all staff and salespersons that provided exceptional handling of our new purchase - especially Jade, Abe, Alfred, Sean, and Jose!
Konstantino was great in everything from first time we communicated until the end ; explained the process and set up controls in my new car to my liking !
After endless internet inaccurate vehicle in-stock searches, kismet led me to call Lexus of North Miami only to find that the exact GX550 that we wanted was at the port, destined for their dealership and was available for sale. Both Jade and Ramon worked a smooth purchase for us located 1500 miles away from them. Thank you!
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Highly recommended all around, From the minute you walk in to the moment you leave on your new car.
worked with them from out of state. connected with sales team to find us the exact vehicle we wanted and it was a great experience
Konstantino was great in everything from first time we communicated until the end ; explained the process and set up controls in my new car to my liking !
Good attention, ease of making service appointment, difficulty in getting a car while the service lasts
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Everything went fast and smoothly I was very happy with the service I will recommend to everyone
This is the best dealership. I’m going there for many many years everybody knowledgeable and helpful. I would recommend everybody Go to this location
This is very good place to get the car. I’m going there for many years and everybody very knowledgeable and helpful the process fast and easier.
Everybody very knowledgeable everything was fast and easy. I love north Miami Beach Lexus dealership.
My experience with buying a pre-owned Certified Lexus with sales rep, Luke Smigiel was outstanding. I had another vehicle I was interested in at a different Lexus dealership and Luke convinced me that the Lexus he had in mind was a better deal in the long run. Even though the vehicle Luke was offering was at a much higher price and a lot NEWER, I went with his advice and couldn’t be happier. Luke was 100% correct. I am so happy with this car and know, without question, that I made the right choice. Great Sales Rep. I will always go back to Luke when buying my next Lexus. Five Stars *****
Excellent check in. Mr. Rahmani (Bobby) goes beyond call of duty to provide help and suggestions Superb handling of service requested. Excellent car wash😃
Lexus of North Miami was very helpful in assisting with my online car shopping needs. Demetri, Danielle and Luke were all very attentive and went above and beyond to answer all my questions and to make this a smooth process for me. I truly appreciate their help. I recommend this dealership 100%!
This is a very friendly and supportive dealership. Luke is a fantastic guy. He demonstrated his enthusiasm in helping me achieve my goal. On other subject the cafeteria should remove the plastics in front of the counter. It brings the bad memories of the pandemia.
Wonderful experience at Lexus of North Miami. Sales person Luke was professional, accomodating and thorough. This is my 4th Lexus and I have been satisfied with each experience. I also required service within the week and Luke provided the guidance to get the work I needed done.
walking in i was a little wary , but as soon as we started talking i was confident i made the right choice, Rodolfo was great straight forward with the numbers and i was ready, bought this car and was happy on my way out, i recommend Rodolfo for all your Lexus needs - I got a GX550 Over trail -love it
Rodolfo did an outstanding job keeping me informed and promptly and efficiently delivered the car.
Happy with the service provided by Rodolfo, he provides confidence with his explanations and knowledge, super grateful
Great service very helpful a great experience over all . Awesome experience at this location would recommend.
The Service Dept. is very professional. They are very quick to get in and out right away.
convenient, the appointment time was respected, great service, in and out, very simple process, painless
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Awesome experience and staff were very professional and make sure their clients are happy when they leave the dealership,
Five start service Great customer service Fast IN and OUT Great employee Good job on the car
Good service and returned the car in time. Good explanation of how to keep the car in great condition
Ron and Jhan on the sales side were superb--they kept me updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently.
See Jhan Suarez at North Miami Lexus, HE IS YOUR GUY!!! I have owned Lexus for over 30 years Jhan Suarez at North Miami Lexus, has my business from now on. Treated my with respect and honesty!!!
The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami
Jhan provided exceptional service in resolving all pending issues with my vehicle. His attention to detail and expertise were evident throughout the process. He kept me informed every step of the way. I appreciate his dedication to ensuring my vehicle ended in top condition. He was as amazing when I bought it as when I brought it to resolve the pending issues. I recommend Lexus of North Miami for your next vehicle; just make sure you ask for Jhan —definitely a five-star experience!
I'm from TX and The Dealer ship in TX don't have the car GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & Jhan, they spoke and answered all questions, professional to work with, even they did not give any deals, deposited and asked to pay full amount before car coming. But i'm satisfied with my car and hired to ship the car back to TX my own.
Excelente , de verdad me ayudaron en todo para poder tener el carro de mis sueños
Everything was perfect. From the first phone call to the delivery, I could not ask for anything more. Our sales rep. Kelia was the best ! If I meet anyone looking for a Lexus I will refer them to her....
I’m very happy for meeting with a phenomenal sales person her name is Keila Tejada. She is professional and very caring! I’m very satisfied with Finance department too. . Was a pleasure to meet Ramon, He’s an amazing man. He’s very professional and also pleasant! Thank you!
Everything was great, fast interaction with each department. Kelia went above and beyond helping us to hook up our phones to our new car as well as our 2024 Lexus.
Kelia Tejada is an excellent person and gives a very good service. She explained the benefits of the car to me and ended up offering me all the expectations and leaving Lexus Motor Company on high
Velianet was fantastic I loved working with such a great professional. she hears my needs and was able to accommodate them.
Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service
THIS TIME MY EXPERIENCE WAS VERY GOOD. Cesar the General Manager helped me a lot
Five start service Great customer service Fast IN and OUT Great employee Good job on the car
Danielle and Veli were amazing, and so was the GM Sean Kamal. Cesar as well. Very pleased with the experience this time.
I only have good things to say Andres was very cordial respectful and knowledgeable. Met my needs.
The was my first time at a big Lexus dealership. My experience was great the financial manager Alex was awesome and straightforward with everything I need to do to get into my dream car and my salesman was awesome as well. I'm truly happy with my new 2025 RX 350 premium.
Everyone was friendly & professional . They seemed truly eager to help & answered all my questions . I’m so glad I decided to purchase a vehicle from Lexus
The process was very smooth with very little wait time between selecting a car, fonancong and insurance. Great experience!!
Stellar service beyond expectations excellent customer service by longevity dealership. Best decision I’ve ever made with purchasing a new Lexus.
Excellent excellent service. My service representative Eric did an excellent job with getting my car serviced.
Carlos is a good listener. He does his best to make you a good offer
Thank you so much for helping us to get a new Lexus. Keep up with your good job, professionalism and loyalty. Very very very satisfied and recommended dealership 😘😘😘
This is my third Lexus at Yiur dealership. All thre thanks to Carlos Cuervo. Gentleman and expert!!!
The service department is very quick to get in and out right away. No problem getting a loaner. Wish I had a car wash and detail before picking up my vehicle.
Ron and Jhan on the sales side were superb--they kept me updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently.
Pleasure dealing with all involved with the purchase of a new car. Sales and financing was very easy
Excellent dealership - this is my 7th car from this dealership over the past 25 years
Service that far exceeds expectations. Yairon Napoles goes the extra mile and I will refer him as many clients possible. Mauricio Ferreira in Finance is wonderful. This is the 3rd Lexus I lease and he has always assisted with each one. Very helpful and a pleasure to deal with. I will definitely be going back to my 4th lease and hopefully they both will assist me again. Excellent dealership overall.
I had a current lease that was $20k miles over and he was the only salesman from any Lexus dealer willing to wipe out that excess miles and get me into my new Lexus NX300 after visiting three other Lexus dealers.
Everything was great and the service was quick and easy it was 10 out of 10
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
My service appointment was very seamless. I met with my associate and explained my issue, he looked up my coverage, explained everything and that was it. I waited about an hour or so and I was done.
Awesome experience and staff were very professional and make sure their clients are happy when they leave the dealership,
We had a most pleasant experience purchasing a Certified RX 350 this month. Everyone we encountered went out of their way to ensure we were treated as a valued customer. Our sales rep was Isaac Rodriguez, who was cordial and knowledgeable. We marveled at the skills of Alex Esuarez in Finance who completed our transaction like a virtuoso at his magic keyboard! All this took place under the aegis of Alfred Utset, who held our car of choice for us without a deposit, and who also made sure that a ding on the right rear door was touched up to his satisfaction. We had just had a very bad experience with another dealer the previous month, and everything the team at North Miami did was as good as that was bad. We are thrilled with our "new" car. This team deserves - and has - our highest endorsement!
This Dealership and customer service is hands down the best!..I went to a previous Lexus dealer and they didnt help me at all. Once i got to Lexua of North Miami i knew i was in good hands. they got me the car of my dreams and the price i wanted!
Best of the best dealer! They always give me everything I wanted! Isaac was wonderful and very kind! Thank you! See you on 32 months for 2028 new Lexus!
Best experience I have ever had at a car dealership! Isaac in sales provided weekly updates on the status of my new car arrival.
Awful experience at Lexus North Miami. I was interested in a GX 550 they had on the way, and they asked me to put down a $5,000 deposit to secure it, which felt high, but I agreed and paid right away. To my surprise, they sold the car to someone else, claiming they got a cash offer, even though I had already made the deposit. This kind of thing is unfortunately typical of Miami dealerships. I stopped searching for other cars, thinking I had this one locked in, only to be left hanging. It’s the kind of move that shows poor management—trying to be slick but ultimately ruining their own reputation. Not only will I never buy from them again, but I’ll make sure to share my experience every time someone asks about this dealership. If they think these tactics are smart business, they’re dead wrong. All they’re doing is hurting their sales team and pushing away loyal customers. Lexus North Miami needs to clean up their act, or they’ll keep losing business for good.
I Love Lexsus North Miami it’s the only one I Go to I love the people there . .
Good customer service, excellent dealer, willing to work with their customers and get them in the car of their dreams.
North Miami Dealership had improved comparing to my previous visits . I can only say that they took into consideration my loyalty for so long . and willingness to help. I was able to drive away with a new Lexus. So thank you . Alicja Schoonover
They were very friendly, the process was fast, the seller was very helpfull very kind
I am very happy with my last visit and the buying my new Lexus 250. Mr. Jake Soto help me a lot, made everything easy. I love Lexus. I already had four Lexus cars, two here in Miami and two in Spain. Thank you, Ramon Arcusa.
Excellent service patient and understanding very accommodating, they assisted me through the purchase process with professional approach. The entire team was wonderful to work with. I am grateful for the experience I had and would highly recommend this dealer and my team.
CHRIS, JOSE, ADE and the insurance guy were GREAT! Very professional and made my car buying experience painless and amazing. THANK YOU ALL!!!
It was the best experience I've ever had when buying a new car. Everyone was very helpful in the transaction start to finish. I would recomend Lexus of North Miami to anyone interested in a new Lexus.
Very good experience. It took a little too long, but we left with a beautiful car. Everyone who helped was friendly and polite.
Chris was amazing! He listened to what I was looking for and helped me find perfect vehicle for me! I highly recommend Lexus of North Miami and the sale associate Chris! I am so happy with my Lexus NX hybrid!
Andrew Amuah-Niamkey is a professionals professional. I truly appreciated their honesty, professionalism, and willingness to go the extra mile to ensure I was comfortable and confident in my decision. Thank you again for an outstanding experience!
My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!!
Andrew was excellent and extremely helpful. He was professional and treated us with courtesy and respect.
Great sales experience, though it would be better to have direct communication and aftercare from my dealer. I would definitely recommend this dealership!
My experience with your dealership was very stress free. Andrew was very knowledgeable ,kind and transparent. He listened to my wants in a new vehicle and was instrumental in seeing my wants come to fruition.Everyone was very professional and made my experience very smooth.
Great sales experience, though it would be better to have direct communication and aftercare from my dealer. I would definitely recommend this dealership!
When purchasing a car, I really liked the high-quality and professional presentation of the car I was interested in and the provision of all possible payment methods. Anna, a high-profile specialist, carried out the transaction from start to finish, I think she is the best employee!
Outstanding Customer Service was received. Everyone I came in contact with was absolutely amazing.. The whole process from start to finish was fast and friendly. A huge thumbs up to Anthony and everyone that made this a successful experience👍🏽👍🏽👍🏽
I recently purchased a vehicle at Lexus North Miami, and I couldn't be more pleased with the experience. From the moment I walked in, Anton, the sales manager, was exceptional. The entire process was smooth and effortless from the very beginning. The whole team operates like clockwork, with every member displaying the utmost professionalism. Their extensive knowledge and ability to explain every detail about the car were impressive. I highly recommend Lexus North Miami for anyone seeking a top-notch car buying experience.
Excellent experience from beginning to end. Anthony was a great person to work with - very attentive and patient. Good job.
This is a very friendly and supportive dealership. Luke is a fantastic guy. He demonstrated his enthusiasm in helping me achieve my goal. On other subject the cafeteria should remove the plastics in front of the counter. It brings the bad memories of the pandemia.
My service appointment was very seamless. I met with my associate and explained my issue, he looked up my coverage, explained everything and that was it. I waited about an hour or so and I was done.
Tyrie was the best! He went above and beyond, explained every detail and helped me make the right choice. I am grateful he was my sales person.
Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS
Excellent customer service.Very knowledgeable staff. Very satisfied customer. Definitely will recommend to friends and family
305-526-4677
Llama Ahora14100 Biscayne Blvd • North Miami, FL 33181
Obtener Las Direcciones¡Abierto hoy! Ventas: 9am-9pm
¡Abierto hoy! Servicio: 7:30am-6pm
¡Abierto hoy! Refacciones: 7:30am-6pm