Conozca a Nuestro Equipo
Bobby Rahmani
Service Consultant
Ed Rubenfeld
Service Manager
Alex Suarez
Finance Manager
Denis Shadrin
Product Specialist
Matthew Silva
Finance Manager
Qudus Ijelu
Finance Manager
Alfred Utset
Sales Manager
Todd Tarczynski
Finance Manager
Danielle Contaldi
Finance Manager
Roman Santana
Sales Manager
Sean Kamal
General Sales Manager
Gus Arcon
Sales Manager
Anna Kaloshina
Product Specialist
Rosaly Bermudez
Finance Manager
Luis Portillo
Product Specialist
Harry Faitelson
Product Specialist
Evan Adegbayi
Product Specialist
Reinaldo Berroa
Sales Manager
Angel Rodriguez
Sales Manager
Carlos A Fernandez
Sales and Lease Consultant
Terry Bean
Fleet Manager
Ramon Cabrera
Finance Manager
Alexander Mejias
Product Specialist
Amauri Rosario
Finance Manager
Erez Shemesh
Product Specialist
Cesar Alcala
Product Specialist
Andrew Verneuil
Product Specialist
Jose Figureoa
Product Specialist
Lev Bargraser
Product Specialist
Diego Camboni
Product Specialist
Efrain Ponce
Product Specialist
Jade Munoz
Product Specialist
Abe Omar
Finance Manager
Jorge Frontier
Product Specialist
Vladimir Keslin
General Manager
Demetri Melekos
Product Specialist
Nelson Paulino
Product Specialist
Frank Vidal
Product Specialist
Konstantinos Fotiou
Product Specialist
Luke Smigiel
Product Specialist
Yairon H Napoles
Sales & Leasing Consultant
Kelia Tejada
Product Specialist
Sierra Hendricks
Product Specialist
Jaker Soto
Product Specialist
Igor Katayev
Finance Director
Jhan Suarez
Product Specialist
Anders Castillo
Product Specialist
Rodolfo Hernandez
Product Specialist
Velianet Hernandez
Product Specialist
Carlos Cuervo
Product Specialist
Mona Green
Office Manager
Anthony Zaverukha
Finance Manager
Isaac Rodriguez
Product Specialist
Marysabel Carrasco Prada
Product Specialist
Andrew Amuah-Niamkey
Product Specialist
Christian Marshall
Product Specialist
Tyrie Yansen
Product Specialist
Jeffrey Disla
Product Specialist
Bobby Rahmani
Service Consultant
Jun 20, 2025
Great place to buy your car and customer service is
Great place to buy your car and customer service is excellent. Great support at all time
Jun 20, 2025
Bobby my service manager once again addressed all my
Bobby my service manager once again addressed all my requests, especially appreciating my first “Complimentary” service for my beautiful Lexus ES 300hybrid. Thank you Lexus of North Miami!!
Jun 20, 2025
I service my car at Lexus of North Miami because of the
I service my car at Lexus of North Miami because of the quality of service especially dealing with Bobby Rahmani.
Jun 19, 2025
Lexus of North Miami is where my car drives me when she
Lexus of North Miami is where my car drives me when she knows she needs a little tender loving care. We received nothing but great service and great honesty, I'm, on my 3rd Lexus since 2003 still driving the best car on the road. Thanks, Lexus of North Miami
Jun 18, 2025
I’ve been a client of Lexus of north Miami & driving a
I’ve been a client of Lexus of north Miami & driving a Lexus since 1992! Obviously I find the dealership to be very professional & efficient! Denis was a pleasure to work with!
Ed Rubenfeld
Service Manager
Jun 20, 2025
Grateful to Mr Rubenfeild-the manager, for his overall
Grateful to Mr Rubenfeild-the manager, for his overall expert overseeing, the adviser- Jonathan, the technicians and everyone that contributed to the excellent service in this dealership. Thank you for your diligence and expertise in car management. Will always recommend your dealership- A great place all the time.
Jun 20, 2025
Mixed feelings on this occasion; It was a convoluted
Mixed feelings on this occasion; It was a convoluted service call. Definitively there was something going on in the back that didn't allow the diagnostic work on my car to be completed in average time. My car remained in the shop for about one week before Ramon intervened last Wednesday to return my LS430. I devoted a reply text message with details.Please,kindly review it as part of this reply. Other than that I continue to consider Lexus NM a very esteemed organization thatprovides excellet service and loyalty to established clients.
Jun 19, 2025
Lexus of North Miami is where my car drives me when she
Lexus of North Miami is where my car drives me when she knows she needs a little tender loving care. We received nothing but great service and great honesty, I'm, on my 3rd Lexus since 2003 still driving the best car on the road. Thanks, Lexus of North Miami
Jun 16, 2025
We would like to thank the driver of Lexus Roadside
We would like to thank the driver of Lexus Roadside assistance and your representative Demetri Melikos
Jun 16, 2025
Came for an oil change and a tire rotation, - was a
Came for an oil change and a tire rotation, - was a great service, fast and easy
Alex Suarez
Finance Manager
Jun 17, 2025
Very good service.
Very good service. Explained things correctly. I leased the car. I recommend the dealer today
May 06, 2025
They treated me with respect and professionalism.
They treated me with respect and professionalism. The employees are very friendly and polite. I recommend it for my family members or friends.
Apr 12, 2025
Evan provided outstanding service when I came in to
Evan provided outstanding service when I came in to purchase a car. He actively listened to all of the details I needed and was incredibly patient. After test driving 3 vechicals Evan found one that was perfect! This IS 350 FSport has exceeded all of my expectations. It is a true drivers car with all of the luxuries. I have been coming to the Lexus of North Miami dealership for around 10 years and I always have a great experience, every time. This time was even more exceptional and fun. Keep up the good work!
Mar 31, 2025
Lexus of North Miami has the best deals on new vehicles.
Lexus of North Miami has the best deals on new vehicles. Sierra provided the best buying experience and made sure everything went smoothly. Sierra answered all my questions and showed me the features of my new IS350. She is hands down the best salesperson I’ve worked with and it shows with her dedication to customer satisfaction.
Mar 22, 2025
We had a most pleasant experience purchasing a Certified
We had a most pleasant experience purchasing a Certified RX 350 this month. Everyone we encountered went out of their way to ensure we were treated as a valued customer. Our sales rep was Isaac Rodriguez, who was cordial and knowledgeable. We marveled at the skills of Alex Esuarez in Finance who completed our transaction like a virtuoso at his magic keyboard! All this took place under the aegis of Alfred Utset, who held our car of choice for us without a deposit, and who also made sure that a ding on the right rear door was touched up to his satisfaction. We had just had a very bad experience with another dealer the previous month, and everything the team at North Miami did was as good as that was bad. We are thrilled with our "new" car. This team deserves - and has - our highest endorsement!
Denis Shadrin
Product Specialist
Jun 18, 2025
I’ve been a client of Lexus of north Miami & driving a
I’ve been a client of Lexus of north Miami & driving a Lexus since 1992! Obviously I find the dealership to be very professional & efficient! Denis was a pleasure to work with!
Mar 27, 2025
The service manager, Ed, is very knowledgeable and
The service manager, Ed, is very knowledgeable and pleasant to talk to. He made my experience enjoyable and worthwhile.
Feb 02, 2025
Got 2025 Lexus GX 550.
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Dec 06, 2024
it was a seamless pleasure in doing business From
it was a seamless pleasure in doing business From service dept, to sales,to finance, to insurance dept. All were very professional I would recommend all of them. 👍
Nov 07, 2024
Denis was great Everything was quick and very easy was
Denis was great Everything was quick and very easy was at the dealer less then 2 hours Would definitely recommend to all my friends And will come back again
Matthew Silva
Finance Manager
Jun 14, 2025
Excellent service very professional I would recommend
Excellent service very professional I would recommend definitely great customer service I will definitely invite friends and family to this place
May 30, 2025
As always exceptional service from all staff at Lexus.
As always exceptional service from all staff at Lexus. It is always a pleasure to come and receive great treatment.
May 25, 2025
They were Friendly professional and caring to your
They were Friendly professional and caring to your individual needs. Their Attention to details were amazing
May 20, 2025
If you're thinking of going to Lexus of North Miami, do
If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 years, and for my last few leases I've had the pleasure of working with Jose "El Bori" — and honestly, I wouldn't go to anyone else. Jose isn’t just a “sales guy” trying to close a deal. He really takes the time to understand who you are and what you need. He doesn’t limit you to what’s currently in stock — he digs deep, searches upcoming inventory, and finds you the best options out there. Same goes for financing. He’ll look at every possible angle to get you the best monthly payments and terms. But what really sets him apart is that he doesn't disappear after you sign the contract. He’s present and available throughout your lease, always ready to help with anything you need. He’s genuinely invested in his clients, and you can feel it. For me, the perfect combo is Jose "El Bori" Figueroa in sales, Roman Santana in the manager department, and Matthew Silva in finance — that’s the Lexus North Miami dream team.
Apr 14, 2025
ANDREW VERNEUIL WAS GREAT.
ANDREW VERNEUIL WAS GREAT. IT WAS VERY SIMPLE AND FAST. WE ORDER THE CAR AND IT WAS PERFECT. THANKS
Qudus Ijelu
Finance Manager
Jun 16, 2025
Usually a great experience, and Saturday experience was
Usually a great experience, and Saturday experience was no different. Q was awesome as always.
Jun 03, 2025
Got second car from Lexus of North Miami and Anna.
Got second car from Lexus of North Miami and Anna. Everything went smooth and perfect.
May 18, 2025
Great experience with Lexus, Evan and Que, everyone was
Great experience with Lexus, Evan and Que, everyone was kind, helpful and experienced, I left in a short time with my new Lexus. Thank you guys
May 15, 2025
Got my 4th lease yesterday.
Got my 4th lease yesterday. Jade was great and patient with me while selecting a new car. Qudus has worked with me for the last 3 cars to ensure I get the best rate for my budget.
May 09, 2025
Marysabel was very attentive and helpful when I came in.
Marysabel was very attentive and helpful when I came in. The staff at Lexus North Miami is very welcoming.
Alfred Utset
Sales Manager
Jun 06, 2025
My purchase experience here is why most people hate
My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.
May 09, 2025
Marysabel was very attentive and helpful when I came in.
Marysabel was very attentive and helpful when I came in. The staff at Lexus North Miami is very welcoming.
Mar 15, 2025
Lexus of North Miami took good care of me and got me into
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Feb 28, 2025
They keep emailing me, I have never been there.
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Feb 02, 2025
Got 2025 Lexus GX 550.
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Todd Tarczynski
Finance Manager
Jun 11, 2025
My purchase experience here is why most people hate
My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I found the car on their website after hours. The next day I received a call from a salesperson. I gave them my trade info, also a Lexus with way below average miles. I was then sent a buyer's order valuing my car at $7,000. I was outraged. It retails for 13k-15k on all the car-buying sites. I had forgotten I had used their trade-in icon the day before on their website. Later that evening I found an email with a trade valuation from Lexus of N. Miami for $12,688. I forwarded Sean Kamal the GM of Lexus N Miami with their offer of $12,688 email. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 firm, and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I was offered and additional $500 discount take it or leave it. The vehicle they were selling was what I wanted and had low miles. I reluctantly went ahead and purchased the car. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection required for an L Certified Lexus. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr.) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. I wish I had done more research. I have found many many bad reviews of this dealer. Many complaining of bad service, bullying tactics during the sales process, inconsistent pricing, etc. I bought a Lexus from Lexus of Pembroke Pines in 2018, and I had a great experience. Both are Craig Zinn owned dealers. I thought Lexus dealers were above sleazy car sales behavior. Not at Lexus of N. Miami. One more thing- after I posted a Google review I received a text from an employee there asking me to please take down my review, because it didn't look good for them. The b@lls on these folks. Holy crap!
Jun 06, 2025
My purchase experience here is why most people hate
My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.
Jun 05, 2025
I recently purchased a vehicle from Lexus North Miami,
I recently purchased a vehicle from Lexus North Miami, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping me find the right car—without any pressure. My sales representative, Anna kaloshina, was incredibly knowledgeable and patient. They took the time to understand my needs, walked me through all my options, and made sure I felt confident in my decision. The entire process—from test drive to financing—was smooth, transparent, and efficient. The dealership itself was clean, well-organized, and welcoming. The team went above and beyond to make sure I was taken care of, including a thorough walkthrough of my new vehicle and follow-up after the sale to ensure I was satisfied. If you’re looking for a dealership that values integrity, excellent customer service, and a hassle-free buying experience, I highly recommend Lexus North Miami. They’ve earned a loyal customer!
May 31, 2025
Pleasant staff, No pressure from the salesman was great,
Pleasant staff, No pressure from the salesman was great, got treated as family ,In and out with the reasonable time
May 30, 2025
Thank you for providing excellent service.
Thank you for providing excellent service. I would like to say thank you to Tyrie
Danielle Contaldi
Finance Manager
Jun 12, 2025
I would to thank Anna for excellent instructions on my
I would to thank Anna for excellent instructions on my new Lexus TX. She is absolutely the best. She has taught me such wonderful features and how to use all the functions in a clear manner. She is a wonderful asset to this Organization.
Jun 11, 2025
My recent purchase of a new SUV from Lexus of North Miami
My recent purchase of a new SUV from Lexus of North Miami was a truly exceptional experience. I extend my sincere gratitude to Anna Kaloshina and Danielle Contaldi for their outstanding assistance throughout the sales process. Ms. Kaloshina's professionalism and comprehensive guidance ensured a seamless transaction. The entire team demonstrated exceptional skill and dedication. I am thrilled with my new vehicle and wholeheartedly recommend Lexus of North Miami to anyone seeking a superior automotive experience.
May 27, 2025
It’s a great place, High performance and fair price, good
It’s a great place, High performance and fair price, good hospitality, you may make a good deal with them.
May 12, 2025
Everyone there was very professional, knowledgeable, and
Everyone there was very professional, knowledgeable, and not pushy or aggressive. The car price was also very good.
May 04, 2025
The entire experience was wonderful.
The entire experience was wonderful. The purchase was completely done via email and text and was excellent.
Roman Santana
Sales Manager
May 27, 2025
It’s a great place, High performance and fair price, good
It’s a great place, High performance and fair price, good hospitality, you may make a good deal with them.
May 20, 2025
If you're thinking of going to Lexus of North Miami, do
If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 years, and for my last few leases I've had the pleasure of working with Jose "El Bori" — and honestly, I wouldn't go to anyone else. Jose isn’t just a “sales guy” trying to close a deal. He really takes the time to understand who you are and what you need. He doesn’t limit you to what’s currently in stock — he digs deep, searches upcoming inventory, and finds you the best options out there. Same goes for financing. He’ll look at every possible angle to get you the best monthly payments and terms. But what really sets him apart is that he doesn't disappear after you sign the contract. He’s present and available throughout your lease, always ready to help with anything you need. He’s genuinely invested in his clients, and you can feel it. For me, the perfect combo is Jose "El Bori" Figueroa in sales, Roman Santana in the manager department, and Matthew Silva in finance — that’s the Lexus North Miami dream team.
Apr 29, 2025
I had a great experience with my sales person, Jorge
I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with.
Apr 27, 2025
Working with this dealership and most especially with my
Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and the finance person that he selected. Danielle was also incredible. I have nothing but great things to say and I’m happy that I made my purchase here
Apr 25, 2025
Excelente atención son muy profesionales , explican todos
Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias
Sean Kamal
General Sales Manager
Jun 06, 2025
My purchase experience here is why most people hate
My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.
Apr 29, 2025
I had a great experience with my sales person, Jorge
I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with.
Apr 27, 2025
Working with this dealership and most especially with my
Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and the finance person that he selected. Danielle was also incredible. I have nothing but great things to say and I’m happy that I made my purchase here
Mar 15, 2025
Lexus of North Miami took good care of me and got me into
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Mar 12, 2025
This was the easiest car buying experience I have ever
This was the easiest car buying experience I have ever had and will highly recommend this dealership over all other Lexus dealerships
Gus Arcon
Sales Manager
Jun 07, 2025
Thanks to the flexibility & consideration of Gus Arcon
Thanks to the flexibility & consideration of Gus Arcon (Director)) we bought our second Lexus from North Miami. Gus was a manager that assisted with our first Lexus Purchase..8 yrs later we bought another car - thanks to Gus..Good price, good sale, easy purchase. Exceptional service finalizing sale from Luke! Gus & Luke epitomize exemplary customer service and their attributes is what brings customers back. Excellent job!
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
Apr 20, 2025
Salesman Luke was very professional and straight forward.
Salesman Luke was very professional and straight forward. Danielle was very kind. I was treated very well by the staff at Lexus of North Miami
Apr 20, 2025
Excellent dealership only big disappointment was that no
Excellent dealership only big disappointment was that no one fully went through the vehicle operation with me. Salesperson Kali did a little explanation but only touch on about 10%.
Apr 10, 2025
Lexus of North Miami provided excellent quality service.
Lexus of North Miami provided excellent quality service. Lexus of North Miami went over and beyond to make me feel comfortable and at ease.
Anna Kaloshina
Product Specialist
Jun 14, 2025
GREAT PURCHASE EVER WITH SALE PERSON ANNA KALOSHINA !
GREAT PURCHASE EVER WITH SALE PERSON ANNA KALOSHINA !!! SHE IS VERY KNOWLEDGEABLE AND PROFESSIONAL SALE PERSON. CUSTOMER SERVICE WAS VERY SMOOTH AND WELCOMING 100% WILL RECOMMEND TO ALL CUSTOMERS WHO ARE PLANNING TO PURCHASE GREAT LOOKING CAR, EVERYTHING WENT WELL FROM A TO Z !!!
Jun 12, 2025
I would to thank Anna for excellent instructions on my
I would to thank Anna for excellent instructions on my new Lexus TX. She is absolutely the best. She has taught me such wonderful features and how to use all the functions in a clear manner. She is a wonderful asset to this Organization.
Jun 11, 2025
My recent purchase of a new SUV from Lexus of North Miami
My recent purchase of a new SUV from Lexus of North Miami was a truly exceptional experience. I extend my sincere gratitude to Anna Kaloshina and Danielle Contaldi for their outstanding assistance throughout the sales process. Ms. Kaloshina's professionalism and comprehensive guidance ensured a seamless transaction. The entire team demonstrated exceptional skill and dedication. I am thrilled with my new vehicle and wholeheartedly recommend Lexus of North Miami to anyone seeking a superior automotive experience.
Jun 05, 2025
I recently purchased a vehicle from Lexus North Miami,
I recently purchased a vehicle from Lexus North Miami, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping me find the right car—without any pressure. My sales representative, Anna kaloshina, was incredibly knowledgeable and patient. They took the time to understand my needs, walked me through all my options, and made sure I felt confident in my decision. The entire process—from test drive to financing—was smooth, transparent, and efficient. The dealership itself was clean, well-organized, and welcoming. The team went above and beyond to make sure I was taken care of, including a thorough walkthrough of my new vehicle and follow-up after the sale to ensure I was satisfied. If you’re looking for a dealership that values integrity, excellent customer service, and a hassle-free buying experience, I highly recommend Lexus North Miami. They’ve earned a loyal customer!
Jun 03, 2025
Got second car from Lexus of North Miami and Anna.
Got second car from Lexus of North Miami and Anna. Everything went smooth and perfect.
Rosaly Bermudez
Finance Manager
May 25, 2025
Was professionnly treated.
Was professionnly treated. The fees are very high doing similar service by an outside mechanic
Mar 15, 2025
Lexus of North Miami took good care of me and got me into
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Jan 14, 2025
Angel is top notch!
Angel is top notch! I always have the best experience when I visit NML Truly the best and most trusted dealership in south Floridad if you're looking for your next Lexus. shout outs to Andrew my sales agent, he took care of all my questions and negotiations were flawless.
Jan 09, 2025
Waiting time was too long and repair progress and final
Waiting time was too long and repair progress and final completion notifications was also slow.
Dec 02, 2024
Wow.
Wow... just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even happier with Eric. If I could give him more than 5 stars I would. Eric was not only very friendly and knowledgably, but willing to go above and beyond to help me solve my situation due to an accident. Thank you very much Eric. I will definitely continue working with you!!!
Luis Portillo
Product Specialist
Jun 15, 2025
Thank you Luis for being professional and acknowledging
Thank you Luis for being professional and acknowledging your customers time. Luis was ready when I arrived and my waiting time for the car service to be complete was less than hr.
Jun 05, 2025
The dealership was very accommodating to me and my needs.
The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner
May 29, 2025
Terrance Bean in sales is very knowledgeable and customer
Terrance Bean in sales is very knowledgeable and customer centric. Recommendation for improvement: Make it easier to purchase maintenance on an as needed basis rather than bundled; e.g., 30K schedule.
May 03, 2025
Muy buena atencion y muy buen trato todo el personal muy
Muy buena atencion y muy buen trato todo el personal muy amable quede muy complacida
Apr 15, 2025
Luis Portillo went above and beyond and exceeded all of
Luis Portillo went above and beyond and exceeded all of my expectations. Wonderful experience start to finish!
Harry Faitelson
Product Specialist
May 25, 2025
The best service always.
The best service always. Been using them for over twenty years and never been disappointed
Apr 07, 2025
You’re acting like starving sharks dishonest people I
You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again
Mar 10, 2025
Everything was great and the service was quick and easy
Everything was great and the service was quick and easy it was 10 out of 10
Feb 22, 2025
Reliable and friendly service from beginning to end.
Reliable and friendly service from beginning to end. The dealership took care of my wife's car, with the same high standards that they have taken care of mine for over 15 years
Feb 10, 2025
BEST SERVICE EVER!
BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!
Evan Adegbayi
Product Specialist
May 31, 2025
It’s amazing how this day turned out to be My story can
It’s amazing how this day turned out to be My story can be bittersweet. I had a 2017 Chevy equinox that I had for 6 years and I just recently finished paying off the car-note, a couple of months after that , I noticed that it was time for an upgrade so I went online I looked up some vehicles in Lexus and one of the employees, Evan reached out the next day, not knowing that I was on my way to Lexus dealership, already so I replied that I will be on my way to explore more options. As soon as I arrived, Evan welcomed me and show me my options and explained everything carefully and thoroughly. He took his time and was very professional and honest about everything, I honestly did not expect to walk out with not only the car that I wanted but with the car payment that I wanted as well. Evan and his team went above and beyond my expectation . I’m truly happy with my new 2025 Lexus NX 250 suv . Thank you so much ! If you’re looking for a reliable luxury car, Lexus is the place to go to .Also Ask for Evan . .
May 18, 2025
Great experience with Lexus, Evan and Que, everyone was
Great experience with Lexus, Evan and Que, everyone was kind, helpful and experienced, I left in a short time with my new Lexus. Thank you guys
Apr 28, 2025
Always a pleasure.
Always a pleasure. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same.
Apr 15, 2025
Extremely polite, fast service, easy finance great
Extremely polite, fast service, easy finance great experience and Alexis is just an amazing ride
Apr 12, 2025
Evan provided outstanding service when I came in to
Evan provided outstanding service when I came in to purchase a car. He actively listened to all of the details I needed and was incredibly patient. After test driving 3 vechicals Evan found one that was perfect! This IS 350 FSport has exceeded all of my expectations. It is a true drivers car with all of the luxuries. I have been coming to the Lexus of North Miami dealership for around 10 years and I always have a great experience, every time. This time was even more exceptional and fun. Keep up the good work!
Reinaldo Berroa
Sales Manager
Jun 05, 2025
The dealership was very accommodating to me and my needs.
The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner
May 31, 2025
It’s amazing how this day turned out to be My story can
It’s amazing how this day turned out to be My story can be bittersweet. I had a 2017 Chevy equinox that I had for 6 years and I just recently finished paying off the car-note, a couple of months after that , I noticed that it was time for an upgrade so I went online I looked up some vehicles in Lexus and one of the employees, Evan reached out the next day, not knowing that I was on my way to Lexus dealership, already so I replied that I will be on my way to explore more options. As soon as I arrived, Evan welcomed me and show me my options and explained everything carefully and thoroughly. He took his time and was very professional and honest about everything, I honestly did not expect to walk out with not only the car that I wanted but with the car payment that I wanted as well. Evan and his team went above and beyond my expectation . I’m truly happy with my new 2025 Lexus NX 250 suv . Thank you so much ! If you’re looking for a reliable luxury car, Lexus is the place to go to .Also Ask for Evan . .
May 30, 2025
Thank you for providing excellent service.
Thank you for providing excellent service. I would like to say thank you to Tyrie
May 28, 2025
I Definitely recommend Lexus of North Miami.
I Definitely recommend Lexus of North Miami. They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire dealership team for making it such a great car buying experience, absolute 5 star service!
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
Angel Rodriguez
Sales Manager
Jun 02, 2025
Amazing experience, everyone is very welcoming and
Amazing experience, everyone is very welcoming and transparent! I will buy again in the future
May 18, 2025
I purchased a 2025 IS350 here in April, only because I
I purchased a 2025 IS350 here in April, only because I wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance manager, Ibrahim Umar, spent hours trying to stick me with the highest interest rate possible, despite my perfect credit. He was condescending the entire time, constantly asking, “You happy??” Just remember, dealers often inflate your rate to profit off your loan. On the highway ride home, I noticed tire flat spots, as a vibration, likely from the car sitting too long. Days later, my service advisor, Kristi Moore, dismissed the issue and said I wouldn’t be getting new tires because her techs didn’t feel a vibration, after dangerously speeding on US1, no less. Her techs abused my brand-new car, flooring it to 6,000 RPM and 60 mph on side roads, trying to replicate the issue. I spent seven hours in service, and they only replaced one tire to humor me, which fixed nothing. After two more weeks and a battle with Lexus corporate, another dealer stepped up and replaced all the tires. North Miami refused to take accountability for an issue with the car they sold me. Beware: Once you sign the paperwork, you’re on your own.
May 16, 2025
I’m a customer from more than 5 years and I went on
I’m a customer from more than 5 years and I went on Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call to do service to my car, soon meantime the car was in the shop we started talking about the new car nice till this point, when we start talking about numbers the first number for the trade in he throw was $16,000 for my car that I knew the value was $24.000 according with car max and caravan he was not happy about it, then he went and brought his manager a bold, long white beard old and nasty old men, who treat us very bad, I felt like a second class citizen, we left, my daughter was called by another manager who gave her another numbers, when I spoke to Alex the sales Men the next day about his reaction was really bad all his kindness went away and the monsters came out, it was a really bad experience we wrote to Kamal who is the general manager whom didn’t even answer us, they Lost my business and the sale of a car, I will never go back to that dealer not even to give service to my new Lexus, really bad experience that left a really bad taste to me about the dealers, I de use to do this review for future customers to be careful with this people, thanks
Apr 30, 2025
The live up and exceed the Lexus experience thank you for
The live up and exceed the Lexus experience thank you for a great upgrading process
Apr 10, 2025
Lexus of North Miami provided excellent quality service.
Lexus of North Miami provided excellent quality service. Lexus of North Miami went over and beyond to make me feel comfortable and at ease.
Carlos A Fernandez
Sales and Lease Consultant
Jun 14, 2025
For me, it was a unique experience.
For me, it was a unique experience. I went to North Miami a year and a half ago to get a car for my daughter. I recently needed to change my car, so I didn't hesitate to come back here. Carlos Fernandez, the best
Mar 15, 2025
Lexus of North Miami took good care of me and got me into
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Feb 23, 2025
Eric is very attentive and always right on time.
Eric is very attentive and always right on time.. exceplent service , thats all I have to say
Feb 07, 2025
Excellent experience with Lexus of North Miami.
Excellent experience with Lexus of North Miami. Great service and quick responses. I live in Naples FL and bought everything online. They had the car delivered the next day. I would highly recommend Lexus of North Miami
Feb 04, 2025
Lexus of North Miami actually is the definition of a
Lexus of North Miami actually is the definition of a great car buying experience. Everyone at the dealership truly understands the meaning of a “customer”. We got a fantastic car (NX F-Sport) at a price less than the other dealerships. I would give them 1,000 stars if that was an option!!!
Terry Bean
Fleet Manager
Jun 14, 2025
Very accommodating, very clean, very thorough and very
Very accommodating, very clean, very thorough and very professional and kept me informed of the progress of the car to make it more convenient
Jun 03, 2025
The communication with the Dealership was very
The communication with the Dealership was very professional. They explained all of the new electronic that came with the car. I feel I would recommend your Dealership to my friends. Thank you for the experience.
Jun 01, 2025
Terry was a pleasure to deal with.
Terry was a pleasure to deal with. His young assistant was very good also. Will continue to use terry for all our needs
May 29, 2025
Terrance Bean in sales is very knowledgeable and customer
Terrance Bean in sales is very knowledgeable and customer centric. Recommendation for improvement: Make it easier to purchase maintenance on an as needed basis rather than bundled; e.g., 30K schedule.
May 17, 2025
The finance director who I worked with was a 10+ star
The finance director who I worked with was a 10+ star individual. Very helpful and quick to complete the sale transaction. Unfortunately, I can’t say the same for the sales team. Persistent and insistent to make a sale, of any kind with limited regard for what I was looking for.
Ramon Cabrera
Finance Manager
Apr 07, 2025
You’re acting like starving sharks dishonest people I
You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again
Mar 15, 2025
Lexus of North Miami took good care of me and got me into
Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again
Feb 21, 2025
I have been buying my Lexus cars at this dealership since
I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended Nelson. Needless to say, with Nelson, I had another great experience!
Feb 14, 2025
Ed & Bobby went out of their way to ensure my experience
Ed & Bobby went out of their way to ensure my experience didn't end in disappointment! Buying a certified used car, you might feel skeptical about the maintenance on the car - but with these 2! you can guarantee they will take care of you and go above and beyond to make sure you leave with a smile!
Feb 10, 2025
I’m very happy for meeting with a phenomenal sales
I’m very happy for meeting with a phenomenal sales person her name is Keila Tejada. She is professional and very caring! I’m very satisfied with Finance department too. . Was a pleasure to meet Ramon, He’s an amazing man. He’s very professional and also pleasant! Thank you!
Alexander Mejias
Product Specialist
May 16, 2025
I’m a customer from more than 5 years and I went on
I’m a customer from more than 5 years and I went on Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call to do service to my car, soon meantime the car was in the shop we started talking about the new car nice till this point, when we start talking about numbers the first number for the trade in he throw was $16,000 for my car that I knew the value was $24.000 according with car max and caravan he was not happy about it, then he went and brought his manager a bold, long white beard old and nasty old men, who treat us very bad, I felt like a second class citizen, we left, my daughter was called by another manager who gave her another numbers, when I spoke to Alex the sales Men the next day about his reaction was really bad all his kindness went away and the monsters came out, it was a really bad experience we wrote to Kamal who is the general manager whom didn’t even answer us, they Lost my business and the sale of a car, I will never go back to that dealer not even to give service to my new Lexus, really bad experience that left a really bad taste to me about the dealers, I de use to do this review for future customers to be careful with this people, thanks
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
Apr 25, 2025
Excelente atención son muy profesionales , explican todos
Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias
Mar 10, 2025
I had to wait closed to 3 hours for a $5,000 mile free
I had to wait closed to 3 hours for a $5,000 mile free service, for just checking a few things, no work done on the car. Very slow service.
Mar 08, 2025
Alex Mejias has been great to work with- excellent follow
Alex Mejias has been great to work with- excellent follow up on progress of transaction
Amauri Rosario
Finance Manager
Jun 20, 2025
Sierra Hendricks was a joy to work with.
Sierra Hendricks was a joy to work with. She went above and beyond to make our Lexus purchase a fond memory. I will be referring family and associates to her.
Jun 05, 2025
Amazing, great, best experience i have in a dealership,
Amazing, great, best experience i have in a dealership, Amauri has great customer service and is always willing to go above and beyond to help me get the car i want. He’s the best employee at Lexus of North Miami
Jun 05, 2025
The dealership was very accommodating to me and my needs.
The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner
May 13, 2025
Andrew and my Financial team was very helpful and making
Andrew and my Financial team was very helpful and making sure that I had a great day. Thank you very much for my day specular. I love my truck. Sincerely, I am pleased that you all went out of their way to get me qualified for a loan. Barbara S Gardner
Apr 19, 2025
Excellent service, fast , easy comunicación they delivery
Excellent service, fast , easy comunicación they delivery very good service and easy to provide customer satisfaction
Erez Shemesh
Product Specialist
May 09, 2025
Marysabel was very attentive and helpful when I came in.
Marysabel was very attentive and helpful when I came in. The staff at Lexus North Miami is very welcoming.
May 08, 2025
Great Group of people.
Great Group of people.. Erez was very knowledgeable and helpful. He kept me updated on the arrival of my vehicle. I would definitely work with him again.
May 07, 2025
They were really good and live up to they word I highly
They were really good and live up to they word I highly recommend them to anyone who wants service at its highest standard
Apr 07, 2025
You’re acting like starving sharks dishonest people I
You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again
Mar 13, 2025
Great service!
Great service!! Nice sales guys, They work with customers to give them the best deals!
Cesar Alcala
Product Specialist
Jun 05, 2025
The dealership was very accommodating to me and my needs.
The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner
May 24, 2025
Cesar is excellent salesperson with humility and very
Cesar is excellent salesperson with humility and very good customer service. Always gets back to you at his earliest convenience.
Apr 30, 2025
The live up and exceed the Lexus experience thank you for
The live up and exceed the Lexus experience thank you for a great upgrading process
Apr 25, 2025
Excelente atención son muy profesionales , explican todos
Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias
Apr 09, 2025
The salesman Cesar) was great.
The salesman Cesar) was great. Speaks very well over the phone and seemed to be knowledgeable of the vehicles. Great
Andrew Verneuil
Product Specialist
Jun 11, 2025
I’m please to choose Lexus of n Miami,every thing went
I’m please to choose Lexus of n Miami,every thing went well for me and family.Thanks
Jun 05, 2025
The dealership was very accommodating to me and my needs.
The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner
Jun 01, 2025
Great place to shop for a new or pre-owned vehicle,
Great place to shop for a new or pre-owned vehicle, friendly staff and dedicated
May 26, 2025
Andrew is an AMAZING sales associate!
Andrew is an AMAZING sales associate! Always going above and beyond for his customers. Andrew has been my sales associate for last 10 years. He takes GREAT CARE of my mom and I! And one thing about her keeps his promise.
May 13, 2025
Andrew and my Financial team was very helpful and making
Andrew and my Financial team was very helpful and making sure that I had a great day. Thank you very much for my day specular. I love my truck. Sincerely, I am pleased that you all went out of their way to get me qualified for a loan. Barbara S Gardner
Jose Figureoa
Product Specialist
Jun 12, 2025
From day one, Jose Figueroa has been a blessing in
From day one, Jose Figueroa has been a blessing in disguise at North Miami Lexus. From purchasing my first Lexus to current. It has always been a dream of mine to own a Lexus and thanks to Jose and his great customer care it's been made possible. I'm on my 3rd car with North Miami and always make sure to check in with Jose before any decision is made. He's also great at keeping you up to date on any upcoming changes. Always a pleasure.
May 20, 2025
If you're thinking of going to Lexus of North Miami, do
If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 years, and for my last few leases I've had the pleasure of working with Jose "El Bori" — and honestly, I wouldn't go to anyone else. Jose isn’t just a “sales guy” trying to close a deal. He really takes the time to understand who you are and what you need. He doesn’t limit you to what’s currently in stock — he digs deep, searches upcoming inventory, and finds you the best options out there. Same goes for financing. He’ll look at every possible angle to get you the best monthly payments and terms. But what really sets him apart is that he doesn't disappear after you sign the contract. He’s present and available throughout your lease, always ready to help with anything you need. He’s genuinely invested in his clients, and you can feel it. For me, the perfect combo is Jose "El Bori" Figueroa in sales, Roman Santana in the manager department, and Matthew Silva in finance — that’s the Lexus North Miami dream team.
May 06, 2025
I’ve leased a Lexus with Jose twice over the past four
I’ve leased a Lexus with Jose twice over the past four years, and each experience has been exceptional. He’s incredibly dedicated, knowledgeable, and personable, making the entire process seamless and stress-free. Jose goes above and beyond to secure the best possible deal, and I wouldn’t trust anyone else with this process.
Apr 16, 2025
Great experience.
Great experience. Jose was very helpful and did his best to get us out quickly.
Apr 09, 2025
Exceptional customer services!
Exceptional customer services! I’m very grateful to Jose Figueroa (Product Specialist) & Lexus Dealership of North Miami for going above & beyond to help with the trade in for a new Lexus vehicle! Very knowledgeable, punctual, and reliable professionals! I would greatly recommend to all my family & friends! I’m very happy with my new car! Thank you once again!
Lev Bargraser
Product Specialist
May 30, 2025
As always exceptional service from all staff at Lexus.
As always exceptional service from all staff at Lexus. It is always a pleasure to come and receive great treatment.
May 27, 2025
It’s a great place, High performance and fair price, good
It’s a great place, High performance and fair price, good hospitality, you may make a good deal with them.
May 18, 2025
We bought our vehicle and had it shipped to us in
We bought our vehicle and had it shipped to us in Orlando. Very smooth transaction all the way through.
Apr 15, 2025
Extremely polite, fast service, easy finance great
Extremely polite, fast service, easy finance great experience and Alexis is just an amazing ride
Apr 06, 2025
Thank you for all your help We had a great experience
Thank you for all your help We had a great experience at Lexus of North Miami All of you guys are really amazing Thanks
Diego Camboni
Product Specialist
Apr 05, 2025
Sierra was amazing !
Sierra was amazing ! The deal went smoothly and got us the best deal possible! Best experience in years with a Sales Associate in a dealership!
Dec 03, 2024
Diego was fantastic during the whole process.
Diego was fantastic during the whole process. Would highly recommend to anyone looking to purchase or lease a Lexus.
Nov 21, 2024
I WAS RECOMMENDED BY BOBBY MY SERVICE TECHNICIAN, HE IS
I WAS RECOMMENDED BY BOBBY MY SERVICE TECHNICIAN, HE IS GREAT AS WELL DIEGO DE SALESMAN.
Nov 11, 2024
Stellar service beyond expectations excellent customer
Stellar service beyond expectations excellent customer service by longevity dealership. Best decision I’ve ever made with purchasing a new Lexus.
Oct 23, 2024
To echo others a little, it was odd for a Lexus
To echo others a little, it was odd for a Lexus dealership to sell out-of-state as most of the others we'd contacted (for a GX550) within a few state radius would not. Diego was great and put up with much poking and proding about the vehicle itself and the process (and weather effects on schedule due to a hurricane). If he doesn't know an answer, he'll trundle off and find one and get back as soon as he can. The whole Miami North dealership was great and the process, once we got there, went smooth (although travel to the dealership was not trouble free, it's not their problem. Thanks again while I'll probably try to buy in-state if I can, this process was not bad. Thanks again.
Efrain Ponce
Product Specialist
Jun 09, 2025
Efrain is one of the reasons that I continue to lease at
Efrain is one of the reasons that I continue to lease at Lexus of NorthMiamj. Excellent customer service and attention to details.
Jun 01, 2025
Excellent service!
Excellent service! Bought new Lexus today and Efrain was very knowledgeable and helpful though all process, Thank you
Dec 20, 2024
Excellent experience working with Efrain Ponce.
Excellent experience working with Efrain Ponce. Finance office was good even though No financing was requested. I recommend this dealer.
Dec 04, 2024
Efrain is great to work with.
Efrain is great to work with. I try and send everyone I know to him. Always professional and quick to respond.
Nov 06, 2024
Fast and easy transaction.
Fast and easy transaction. Great customer service, highly recommend. Look forward to dealing with again.
Jade Munoz
Product Specialist
Jun 02, 2025
Amazing experience, everyone is very welcoming and
Amazing experience, everyone is very welcoming and transparent! I will buy again in the future
May 15, 2025
Got my 4th lease yesterday.
Got my 4th lease yesterday. Jade was great and patient with me while selecting a new car. Qudus has worked with me for the last 3 cars to ensure I get the best rate for my budget.
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
May 06, 2025
They treated me with respect and professionalism.
They treated me with respect and professionalism. The employees are very friendly and polite. I recommend it for my family members or friends.
Apr 10, 2025
Lexus of North Miami provided excellent quality service.
Lexus of North Miami provided excellent quality service. Lexus of North Miami went over and beyond to make me feel comfortable and at ease.
Abe Omar
Finance Manager
May 22, 2025
Sierra was a pleasure to work with!
Sierra was a pleasure to work with! She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience ever!!
May 15, 2025
Lexus of North Miami always provides a Great customer
Lexus of North Miami always provides a Great customer services . Questions are always answered in a timely manner.
May 08, 2025
From beginning to end, everyone I worked with, namely
From beginning to end, everyone I worked with, namely Sierra Hendricks, made this process super smooth and efficient. Dealerships are usually a headache, but this team made the experience so pleasant! Sierra was AMAZING on working with our requirements and getting me my beautiful ES350!
Mar 31, 2025
Lexus of North Miami has the best deals on new vehicles.
Lexus of North Miami has the best deals on new vehicles. Sierra provided the best buying experience and made sure everything went smoothly. Sierra answered all my questions and showed me the features of my new IS350. She is hands down the best salesperson I’ve worked with and it shows with her dedication to customer satisfaction.
Mar 24, 2025
Dealership location is convenient.
Dealership location is convenient. Salesperson Konstantinos was wonderful to work with. Very patient, spent all the time necessary to find the vehicle we were looking for. Continually updated us on its status. Made the entire experience easy and pleasant.
Jorge Frontier
Product Specialist
Apr 29, 2025
I had a great experience with my sales person, Jorge
I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with.
Apr 27, 2025
Working with this dealership and most especially with my
Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and the finance person that he selected. Danielle was also incredible. I have nothing but great things to say and I’m happy that I made my purchase here
Apr 01, 2025
Always satisfied with leasing from Lexus of North Miami
Always satisfied with leasing from Lexus of North Miami and working with Mr. J Frontier
Mar 11, 2025
Awesome the best dealership and great customer service
Awesome the best dealership and great customer service very quick service so satisfied thank you #1
Feb 25, 2025
My husband and I were extremely pleased with the
My husband and I were extremely pleased with the attention and service we received at Lexus of North Miami. Both Jorge and Frank were welcoming, patient and professional. I could not design a more pleasant experience.
Vladimir Keslin
General Manager
May 25, 2025
They were Friendly professional and caring to your
They were Friendly professional and caring to your individual needs. Their Attention to details were amazing
Feb 28, 2025
They keep emailing me, I have never been there.
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Feb 10, 2025
Do Your Self a Favour And Do Not Do Business With This
Do Your Self a Favour And Do Not Do Business With This Lexus Dealership . I am Beyond Upset By The Disrespect We received From The Manager Sean Kamal (The Bully) With His General Manager Vladimir Keslin Condoning His Behavior . Feel Free To Check My Husband's Review ( Karim Abbas ) It Has All The Details. We're Grateful We Decided Not To Purchase From There . I Can't Believe That Those Two Careless Individuals Vladimir Keslin , Sean Kamal Running a Multi-Million-Dollar Business Treat Thier Clients with Disrespect . It Makes Me Wounder How They Treat Thier Employees. I Plan to Reach Out To The Founder And The Ceo They list On Thier Website To Inform Them How Thier Clients Are Being Mistreated And Disrespected Under GM Vladimir Keslin Knowlege and Acceptance . I Already Filled A Compliant With The Better Business Bureau And Toyota corporation (Lexus) . Also My Legal Team Is Exploring Possibility Of Filling Compliant With The State Attorney's office Because The Way Payment Was Quoted To My Husband Included Gap Coverage With out Him Asking For It ( Payment Packing ) . Payment Packing Can Rang Between Questionably Unethical To Downright Illegal ; Dealership Should Quote Payments Transparently With Out Including Any Coverage . Additionally We Were Quoted Interest Rate 8.99% @72 Month Term Even Though Toyota (Lexus) Finance Approved Us @6.99% For 72 Month Term. They Have This Customer Relation Manager Brittany Claiming They Thrive On Respect and professionalism -What A Joke. I Will Make Sure This Matter Escalates To Ownership And The Proper Authorities To Prevent This From Happening To Other Clients .Terrible Experience All Stemming From A Phone Call With This Awful Manager Sean Kamal . In My Opinion He Is Not Fit To Fill His Position As A Manager . Shady Shady Dealership . Stay Away . FYI EveryTHing I Mentioned Above Is Documented .
Feb 08, 2025
Stay away , horrible experience, tried to buy my wife
Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never happened, so I took my business elsewhere, told salesman it’s no go , he said no refund on deposit because vehicle was reserved for me , non sense, so I dispute it with my American Express card company , received a call this morning from incompetent, vulgar, disrespectful , low life general sales manager Sean kamal , trying to push the sale on me , hang up on me , so I called back the general manager Vladimir keslin told him about his unprofessional, disrespectful staff he has in place , his response was he can’t do anything about it ( one of those empty suits , useless ) , I am reporting dealership to bbb and Lexus corporation about their deceptive unprofessional sales tactics, also ownership needs strongly reevaluate the leadership they currently have in place due to incompetence, carelessness and utter disregards for their clients , Rubbish.
Feb 08, 2025
Stay away , horrible experience, tried to buy my wife
Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never happened, so I took my business elsewhere, told salesman it’s no go , he said no refund on deposit because vehicle was reserved for me , non sense, so I dispute it with my American Express card company , received a call this morning from incompetent, vulgar, disrespectful , low life general sales manager Sean kamal , trying to push the sale on me , hang up on me , so I called back the general manager Vladimir keslin told him about his unprofessional, disrespectful staff he has in place , his response was he can’t do anything about it ( one of those empty suits , useless ) , I am reporting dealership to bbb and Lexus corporation about their deceptive unprofessional sales tactics, also ownership needs strongly reevaluate the leadership they currently have in place due to incompetence, carelessness and utter disregards for their clients , Rubbish.
Demetri Melekos
Product Specialist
May 17, 2025
Knowledgeable and caring personnel.
Knowledgeable and caring personnel. Demetri was a great specialist who assisted with purchase. Not sure why we have to see some, for lock of better words, unprofessional people at the end of the corridor and answer questions that can be discussed at the Demetri’s desk during signing. And if so have to be done, have the personnel to be more professional and pay attention to customer, not to their personal affairs on the phone.
May 12, 2025
Everyone there was very professional, knowledgeable, and
Everyone there was very professional, knowledgeable, and not pushy or aggressive. The car price was also very good.
May 04, 2025
The entire experience was wonderful.
The entire experience was wonderful. The purchase was completely done via email and text and was excellent.
Apr 21, 2025
My advisor Bobby was absolutely fantastic!
My advisor Bobby was absolutely fantastic! He patiently and graciously answered all my questions and never showed any frustration, even when I asked him to check for additional services after the car was finished. I would definitely return!
Apr 15, 2025
Very nice personality and knowledgeable also, my 4th
Very nice personality and knowledgeable also, my 4th Lexus from the dealer. I Will recommend and come back. I can’t remember the financial person name. He was knowledgeable also.
Nelson Paulino
Product Specialist
Apr 24, 2025
My experience was as ok .
My experience was as ok . The service counselor was patient and help me with all information I needed.
Mar 12, 2025
Missed my appointment for valet service pickup several
Missed my appointment for valet service pickup several times. Required multiple calls to arrange. Car was returned unwashed even though I specifically asked for a car wash and vacuum. Overall very disorganized and not the level of service I received from my sales contact.
Mar 08, 2025
Our experience with the service was absolutely great!
Our experience with the service was absolutely great! Outstanding Dealer and service! We were very glad to choose them and not the New York location. In North Miami we are always treated warmly and with respect. The work they perform is excellent and they always accommodate our request like a loaner car. This is the only location we come and whole heartedly recommend it to everyone for a purchase or service!
Mar 01, 2025
Good understandable for everybody service and comfortable
Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better.
Feb 21, 2025
I have been buying my Lexus cars at this dealership since
I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended Nelson. Needless to say, with Nelson, I had another great experience!
Frank Vidal
Product Specialist
Jun 17, 2025
Very good service.
Very good service. Explained things correctly. I leased the car. I recommend the dealer today
May 29, 2025
It was a pleasure to deal with Frank Vidal, a great
It was a pleasure to deal with Frank Vidal, a great salesman who actually listened to my desire to negotiate a deal on a new car in a one step process. It was exactly what I asked for, no going back and forth to the "manager" in 15 minutes a deal was achieved. Thank You Frank and Thank You Lexus of North Miami in making this a great experience. Hoping it continues.
May 03, 2025
I brought my 2015 RX350 in for servicing on April 24th.
I brought my 2015 RX350 in for servicing on April 24th. My new service rep Jonathan Vellon was great!! The only suggestion I would give is to let customers (waiting on vehicles) know an approximate time of how long services could possibly take. 4 hours was a bit long however I now know that a coolant flush takes longer to perform than an oil change. Bottom line, my car is running great so I'm happy!.
Apr 13, 2025
Great price great customer service.
Great price great customer service. I was shopping around and got the best deal..frank is the best
Mar 26, 2025
Wonderful experience, wonderful people.
Wonderful experience, wonderful people. Very friendly and helpful. The best customer service experience I’ve ever had. Thank you all so much!
Konstantinos Fotiou
Product Specialist
Jun 06, 2025
My purchase experience here is why most people hate
My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
Apr 30, 2025
Marisabel and Konstantinos were very friendly and polite.
Marisabel and Konstantinos were very friendly and polite. Clear communication was the key to get a deal!
Mar 30, 2025
It was a Great Experience abd I recommend yoyr dealer to
It was a Great Experience abd I recommend yoyr dealer to everyone interestec in buying a Lexus
Mar 30, 2025
Constantine was very professional and kind and
Constantine was very professional and kind and considerate through the process of extending good will and good intentions towRd me as his customer.. He is a 10 on a scale of 1 to 10...
Luke Smigiel
Product Specialist
Jun 07, 2025
Thanks to the flexibility & consideration of Gus Arcon
Thanks to the flexibility & consideration of Gus Arcon (Director)) we bought our second Lexus from North Miami. Gus was a manager that assisted with our first Lexus Purchase..8 yrs later we bought another car - thanks to Gus..Good price, good sale, easy purchase. Exceptional service finalizing sale from Luke! Gus & Luke epitomize exemplary customer service and their attributes is what brings customers back. Excellent job!
Jun 07, 2025
Nice doing business with Luke Smigiel, he very
Nice doing business with Luke Smigiel, he very professional and nice to deal with.. A lot experience with this dealership.
Apr 20, 2025
Salesman Luke was very professional and straight forward.
Salesman Luke was very professional and straight forward. Danielle was very kind. I was treated very well by the staff at Lexus of North Miami
Apr 16, 2025
It was a great and pleasant experience.
It was a great and pleasant experience. Luke was excellent was very helpful with my purchase.
Mar 26, 2025
We traded our RX for a NX.
We traded our RX for a NX. The sales staff was so patient and knowledgable. Luke was very accomodating and made sure we understood all new technology. Thank you, Lexus.
Yairon H Napoles
Sales & Leasing Consultant
May 31, 2025
Pleasant staff, No pressure from the salesman was great,
Pleasant staff, No pressure from the salesman was great, got treated as family ,In and out with the reasonable time
Apr 07, 2025
The salesman Ron(Yairon) was great.
The salesman Ron(Yairon) was great. Speaks very well over the phone and seemed to be knowledgeable of the vehicles. Great!
Apr 06, 2025
Lexus of North Miami has been selling us cars for many
Lexus of North Miami has been selling us cars for many years. We have always received outstanding service and sales.
Mar 27, 2025
Angel and Yarion took exceptional care of my Vehicle
Angel and Yarion took exceptional care of my Vehicle Needs. Very Professional. Love my new RX350!
Mar 23, 2025
Excellent service.
Excellent service. The team communicated well. Receptionist was very helpful, friendly and professional. Vey positive experience
Kelia Tejada
Product Specialist
May 08, 2025
Kelia : Excelente atención, amable, honesta, cordial,
Kelia : Excelente atención, amable, honesta, cordial, segura, hizo todo lo posible para nosotros no irnos con las manos vacías. Ella es uno de los”A”
May 08, 2025
This Lexus dealership is great!
This Lexus dealership is great! They are extremely helpful with questions and information. Thank you!
May 06, 2025
They treated me with respect and professionalism.
They treated me with respect and professionalism. The employees are very friendly and polite. I recommend it for my family members or friends.
Mar 11, 2025
Excelente , de verdad me ayudaron en todo para poder
Excelente , de verdad me ayudaron en todo para poder tener el carro de mis sueños
Feb 12, 2025
Everything was perfect.
Everything was perfect. From the first phone call to the delivery, I could not ask for anything more. Our sales rep. Kelia was the best ! If I meet anyone looking for a Lexus I will refer them to her....
Sierra Hendricks
Product Specialist
Jun 11, 2025
My purchase experience here is why most people hate
My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I found the car on their website after hours. The next day I received a call from a salesperson. I gave them my trade info, also a Lexus with way below average miles. I was then sent a buyer's order valuing my car at $7,000. I was outraged. It retails for 13k-15k on all the car-buying sites. I had forgotten I had used their trade-in icon the day before on their website. Later that evening I found an email with a trade valuation from Lexus of N. Miami for $12,688. I forwarded Sean Kamal the GM of Lexus N Miami with their offer of $12,688 email. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 firm, and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I was offered and additional $500 discount take it or leave it. The vehicle they were selling was what I wanted and had low miles. I reluctantly went ahead and purchased the car. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection required for an L Certified Lexus. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr.) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. I wish I had done more research. I have found many many bad reviews of this dealer. Many complaining of bad service, bullying tactics during the sales process, inconsistent pricing, etc. I bought a Lexus from Lexus of Pembroke Pines in 2018, and I had a great experience. Both are Craig Zinn owned dealers. I thought Lexus dealers were above sleazy car sales behavior. Not at Lexus of N. Miami. One more thing- after I posted a Google review I received a text from an employee there asking me to please take down my review, because it didn't look good for them. The b@lls on these folks. Holy crap!
Jun 06, 2025
My purchase experience here is why most people hate
My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.
Jun 05, 2025
Amazing, great, best experience i have in a dealership,
Amazing, great, best experience i have in a dealership, Amauri has great customer service and is always willing to go above and beyond to help me get the car i want. He’s the best employee at Lexus of North Miami
May 22, 2025
Sierra was a pleasure to work with!
Sierra was a pleasure to work with! She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience ever!!
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
Jaker Soto
Product Specialist
Jun 19, 2025
very friendly to work with this is my second car i have
very friendly to work with this is my second car i have bought from them
Jun 14, 2025
very pleasant to work with the deal was very smooth the
very pleasant to work with the deal was very smooth the second car i purchased
May 31, 2025
Service advisor had no business card and told me his
Service advisor had no business card and told me his phone number was on the invoice. The number on the invoice was the dealership, not his contact number. They left my cabin air filter on the seat because the glove box was locked, rather than calling me in the customer waiting area to give them the key to unlock. I felt this was very unprofessional. Then when I finally reached the service advisor after I got home, he said I could install it myself, which I could not. Now, I have to make a separate trip back to the service department to take care of something that easily could have been done while I was there. I was disappointed to say the least!
Apr 30, 2025
I was iso a vehicle that was in high demand and (seemed
I was iso a vehicle that was in high demand and (seemed like) impossible to get. I reached out with low hopes on fb seeing if anyone knew where I could find this vehicle anywhere in the USA. Jaker followed up with me about 1 week after I posted telling me he had what I wanted coming in about a month, straight off of the ship. I snatched my deposit back from another dealership, where I had been on a waiting list for the vehicle for six months for this vehicle, and sent it to Jaker. I was able to have my vehicle delivered to my 1 week before I gave birth to my baby boy. Just in time!! Thank you for helping me find the vehicle of my dreams!
Apr 28, 2025
It was a long process that should be simplified as other
It was a long process that should be simplified as other dealerships I have purchased from, but the experience with the employees was great. Jaker, the sales person and Anthony the finance person were incredible and made the experience so amazing. We felt like we were friends from the beginning. I was there with my wife and two of our kids and they made all of us feel so at home. You have good people working at your dealership… congratulations
Igor Katayev
Finance Director
Apr 01, 2025
Lexus of North Mimi is a Kingdom.
Lexus of North Mimi is a Kingdom. And Terry Bean is a King. Enough said. Glad to belong to this Kingdom. Thank you.
Feb 02, 2025
Got 2025 Lexus GX 550.
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Dec 31, 2024
Everything went fast and smoothly I was very happy with
Everything went fast and smoothly I was very happy with the service I will recommend to everyone
Nov 27, 2024
Everybody very knowledgeable everything was fast and
Everybody very knowledgeable everything was fast and easy. I love north Miami Beach Lexus dealership.
Nov 07, 2024
They were very friendly, the process was fast, the
They were very friendly, the process was fast, the seller was very helpfull very kind
Jhan Suarez
Product Specialist
May 18, 2025
I purchased a 2025 IS350 here in April, only because I
I purchased a 2025 IS350 here in April, only because I wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance manager, Ibrahim Umar, spent hours trying to stick me with the highest interest rate possible, despite my perfect credit. He was condescending the entire time, constantly asking, “You happy??” Just remember, dealers often inflate your rate to profit off your loan. On the highway ride home, I noticed tire flat spots, as a vibration, likely from the car sitting too long. Days later, my service advisor, Kristi Moore, dismissed the issue and said I wouldn’t be getting new tires because her techs didn’t feel a vibration, after dangerously speeding on US1, no less. Her techs abused my brand-new car, flooring it to 6,000 RPM and 60 mph on side roads, trying to replicate the issue. I spent seven hours in service, and they only replaced one tire to humor me, which fixed nothing. After two more weeks and a battle with Lexus corporate, another dealer stepped up and replaced all the tires. North Miami refused to take accountability for an issue with the car they sold me. Beware: Once you sign the paperwork, you’re on your own.
Feb 13, 2025
Ron and Jhan on the sales side were superb--they kept me
Ron and Jhan on the sales side were superb--they kept me updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently.
Jan 20, 2025
See Jhan Suarez at North Miami Lexus, HE IS YOUR GUY!
See Jhan Suarez at North Miami Lexus, HE IS YOUR GUY!!! I have owned Lexus for over 30 years Jhan Suarez at North Miami Lexus, has my business from now on. Treated my with respect and honesty!!!
Dec 08, 2024
The experience was incredible.
The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami
Oct 20, 2024
Jhan provided exceptional service in resolving all
Jhan provided exceptional service in resolving all pending issues with my vehicle. His attention to detail and expertise were evident throughout the process. He kept me informed every step of the way. I appreciate his dedication to ensuring my vehicle ended in top condition. He was as amazing when I bought it as when I brought it to resolve the pending issues. I recommend Lexus of North Miami for your next vehicle; just make sure you ask for Jhan —definitely a five-star experience!
Anders Castillo
Product Specialist
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
Apr 23, 2025
Excellent service made sure everything was done and went
Excellent service made sure everything was done and went smoothly. He made the experience enjoyable.
Mar 18, 2025
I only have good things to say Andres was very cordial
I only have good things to say Andres was very cordial respectful and knowledgeable. Met my needs.
Jan 19, 2025
The was my first time at a big Lexus dealership.
The was my first time at a big Lexus dealership. My experience was great the financial manager Alex was awesome and straightforward with everything I need to do to get into my dream car and my salesman was awesome as well. I'm truly happy with my new 2025 RX 350 premium.
Jan 10, 2025
Everyone was friendly & professional .
Everyone was friendly & professional . They seemed truly eager to help & answered all my questions . I’m so glad I decided to purchase a vehicle from Lexus
Rodolfo Hernandez
Product Specialist
Jan 26, 2025
walking in i was a little wary , but as soon as we
walking in i was a little wary , but as soon as we started talking i was confident i made the right choice, Rodolfo was great straight forward with the numbers and i was ready, bought this car and was happy on my way out, i recommend Rodolfo for all your Lexus needs - I got a GX550 Over trail -love it
Dec 27, 2024
Rodolfo did an outstanding job keeping me informed and
Rodolfo did an outstanding job keeping me informed and promptly and efficiently delivered the car.
Dec 02, 2024
Happy with the service provided by Rodolfo, he provides
Happy with the service provided by Rodolfo, he provides confidence with his explanations and knowledge, super grateful
Nov 29, 2024
Great service very helpful a great experience over all .
Great service very helpful a great experience over all . Awesome experience at this location would recommend.
Nov 12, 2024
The Service Dept.
The Service Dept. is very professional. They are very quick to get in and out right away.
Velianet Hernandez
Product Specialist
Mar 26, 2025
I'm highly satisfy with the services provided by Lexus or
I'm highly satisfy with the services provided by Lexus or North Miami. Scheduling is easy and timely, reception and diagnose is quick and I have the availability of resting or office area where I can continue my work and wait comfortable. People is very diligent and the wait time is accurate as plan. I also have a continuous update of the status.
Mar 25, 2025
I recently had the pleasure of leasing a 2025 Lexus ES
I recently had the pleasure of leasing a 2025 Lexus ES 350 from Lexus of North Miami, and I cannot say enough about the exceptional service I received. From the moment I walked into the dealership, I was greeted with professionalism and warmth. Velianet Hernandez, my sales associate, was absolutely fantastic. She took the time to understand my needs and worked diligently to ensure I found the perfect vehicle. Velianet’s dedication to customer satisfaction truly stood out, and I felt confident in every decision thanks to her guidance. Danielle Contaldi in finance was equally impressive!!! She went above and beyond to secure a deal that worked for me, making what can often be a stressful part of car buying feel effortless. Her expertise and friendly demeanor made the financial process smooth and transparent. The entire team at Lexus of North Miami demonstrated top-notch customer care, ensuring that every aspect of my experience was handled with efficiency and attention to detail. I drove away feeling valued as a customer and thrilled with my new Lexus ES 350. I highly recommend this dealership to anyone looking for a professional, hassle-free car-buying/leasing experience. Thank you, Velianet, Danielle, and the Lexus of North Miami team!
Mar 24, 2025
The process to lease the vehicle was seamless.
The process to lease the vehicle was seamless. Great service by Velianet Hernandez. Her and management team kept their promises.
Feb 13, 2025
Velianet was fantastic I loved working with such a great
Velianet was fantastic I loved working with such a great professional. she hears my needs and was able to accommodate them.
Jan 28, 2025
Excellent service Excellent service Excellent service
Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service
Carlos Cuervo
Product Specialist
Jun 14, 2025
Excellent service very professional I would recommend
Excellent service very professional I would recommend definitely great customer service I will definitely invite friends and family to this place
Feb 11, 2025
Excellent excellent service.
Excellent excellent service. My service representative Eric did an excellent job with getting my car serviced.
Jan 15, 2025
Carlos is a good listener.
Carlos is a good listener. He does his best to make you a good offer
Jan 12, 2025
Thank you so much for helping us to get a new Lexus.
Thank you so much for helping us to get a new Lexus. Keep up with your good job, professionalism and loyalty. Very very very satisfied and recommended dealership 😘😘😘
Dec 21, 2024
This is my third Lexus at Yiur dealership.
This is my third Lexus at Yiur dealership. All thre thanks to Carlos Cuervo. Gentleman and expert!!!
Mona Green
Office Manager
May 30, 2025
Thank you for providing excellent service.
Thank you for providing excellent service. I would like to say thank you to Tyrie
Apr 01, 2025
Lexus of North Mimi is a Kingdom.
Lexus of North Mimi is a Kingdom. And Terry Bean is a King. Enough said. Glad to belong to this Kingdom. Thank you.
Mar 10, 2025
Everything was great and the service was quick and easy
Everything was great and the service was quick and easy it was 10 out of 10
Feb 28, 2025
They keep emailing me, I have never been there.
They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.
Feb 02, 2025
Got 2025 Lexus GX 550.
Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend
Anthony Zaverukha
Finance Manager
Apr 28, 2025
It was a long process that should be simplified as other
It was a long process that should be simplified as other dealerships I have purchased from, but the experience with the employees was great. Jaker, the sales person and Anthony the finance person were incredible and made the experience so amazing. We felt like we were friends from the beginning. I was there with my wife and two of our kids and they made all of us feel so at home. You have good people working at your dealership… congratulations
Apr 20, 2025
Excellent dealership only big disappointment was that no
Excellent dealership only big disappointment was that no one fully went through the vehicle operation with me. Salesperson Kali did a little explanation but only touch on about 10%.
Apr 10, 2025
Lexus of North Miami provided excellent quality service.
Lexus of North Miami provided excellent quality service. Lexus of North Miami went over and beyond to make me feel comfortable and at ease.
Apr 06, 2025
Thank you for all your help We had a great experience
Thank you for all your help We had a great experience at Lexus of North Miami All of you guys are really amazing Thanks
Dec 18, 2024
Great sales experience, though it would be better to have
Great sales experience, though it would be better to have direct communication and aftercare from my dealer. I would definitely recommend this dealership!
Isaac Rodriguez
Product Specialist
May 28, 2025
I Definitely recommend Lexus of North Miami.
I Definitely recommend Lexus of North Miami. They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire dealership team for making it such a great car buying experience, absolute 5 star service!
Mar 22, 2025
We had a most pleasant experience purchasing a Certified
We had a most pleasant experience purchasing a Certified RX 350 this month. Everyone we encountered went out of their way to ensure we were treated as a valued customer. Our sales rep was Isaac Rodriguez, who was cordial and knowledgeable. We marveled at the skills of Alex Esuarez in Finance who completed our transaction like a virtuoso at his magic keyboard! All this took place under the aegis of Alfred Utset, who held our car of choice for us without a deposit, and who also made sure that a ding on the right rear door was touched up to his satisfaction. We had just had a very bad experience with another dealer the previous month, and everything the team at North Miami did was as good as that was bad. We are thrilled with our "new" car. This team deserves - and has - our highest endorsement!
Dec 30, 2024
This Dealership and customer service is hands down the
This Dealership and customer service is hands down the best!..I went to a previous Lexus dealer and they didnt help me at all. Once i got to Lexua of North Miami i knew i was in good hands. they got me the car of my dreams and the price i wanted!
Nov 12, 2024
Best of the best dealer!
Best of the best dealer! They always give me everything I wanted! Isaac was wonderful and very kind! Thank you! See you on 32 months for 2028 new Lexus!
Oct 19, 2024
Best experience I have ever had at a car dealership!
Best experience I have ever had at a car dealership! Isaac in sales provided weekly updates on the status of my new car arrival.
Marysabel Carrasco Prada
Product Specialist
May 31, 2025
Buen trato por excelencia.
Buen trato por excelencia. Todos fueron muy amable y evacuaron todas mis dudas y preguntas. Todas las personas fueron muy amables, con una cortesía impecable. Recomendado 💯.
May 19, 2025
It was a great help with my purchase today, with
It was a great help with my purchase today, with assistance with financing and tips about the car. I'm very grateful and very happy with their service.
May 16, 2025
The service was excellent, I recommend the seller
The service was excellent, I recommend the seller Marysabel great attention,all the employees show good attitude and helping to us
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
May 09, 2025
Marysabel was very attentive and helpful when I came in.
Marysabel was very attentive and helpful when I came in. The staff at Lexus North Miami is very welcoming.
Andrew Amuah-Niamkey
Product Specialist
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
Mar 22, 2025
Andrew Amuah-Niamkey is a professionals professional.
Andrew Amuah-Niamkey is a professionals professional. I truly appreciated their honesty, professionalism, and willingness to go the extra mile to ensure I was comfortable and confident in my decision. Thank you again for an outstanding experience!
Mar 05, 2025
My experience with Frank and Lexus of North Miami was
My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!!
Feb 12, 2025
Andrew was excellent and extremely helpful.
Andrew was excellent and extremely helpful. He was professional and treated us with courtesy and respect.
Dec 18, 2024
Great sales experience, though it would be better to have
Great sales experience, though it would be better to have direct communication and aftercare from my dealer. I would definitely recommend this dealership!
Christian Marshall
Product Specialist
Dec 19, 2024
Excellent service patient and understanding very
Excellent service patient and understanding very accommodating, they assisted me through the purchase process with professional approach. The entire team was wonderful to work with. I am grateful for the experience I had and would highly recommend this dealer and my team.
Oct 13, 2024
CHRIS, JOSE, ADE and the insurance guy were GREAT!
CHRIS, JOSE, ADE and the insurance guy were GREAT! Very professional and made my car buying experience painless and amazing. THANK YOU ALL!!!
Oct 10, 2024
It was the best experience I've ever had when buying a
It was the best experience I've ever had when buying a new car. Everyone was very helpful in the transaction start to finish. I would recomend Lexus of North Miami to anyone interested in a new Lexus.
Sep 30, 2024
Very good experience.
Very good experience. It took a little too long, but we left with a beautiful car. Everyone who helped was friendly and polite.
Oct 25, 2023
Chris was amazing!
Chris was amazing! He listened to what I was looking for and helped me find perfect vehicle for me! I highly recommend Lexus of North Miami and the sale associate Chris! I am so happy with my Lexus NX hybrid!
Tyrie Yansen
Product Specialist
May 30, 2025
Thank you for providing excellent service.
Thank you for providing excellent service. I would like to say thank you to Tyrie
Jan 23, 2025
This is a very friendly and supportive dealership.
This is a very friendly and supportive dealership. Luke is a fantastic guy. He demonstrated his enthusiasm in helping me achieve my goal. On other subject the cafeteria should remove the plastics in front of the counter. It brings the bad memories of the pandemia.
Jan 16, 2025
My service appointment was very seamless.
My service appointment was very seamless. I met with my associate and explained my issue, he looked up my coverage, explained everything and that was it. I waited about an hour or so and I was done.
Dec 18, 2024
Tyrie was the best!
Tyrie was the best! He went above and beyond, explained every detail and helped me make the right choice. I am grateful he was my sales person.
Oct 04, 2024
Mgr.
Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS
Jeffrey Disla
Product Specialist
May 12, 2025
Come help me out find all the cars with all the selection
Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides
May 09, 2025
Muchas gracias Estuvo muy bien el Servicio y el carro
Muchas gracias Estuvo muy bien el Servicio y el carro quedo como nuevo la verdad Recomiendo el Servicio
Apr 25, 2025
Always a great experience!
Always a great experience!!! Jeffery was awesome as usual. Thank you Jeffery and Tech team for your support today!!!!
Founder/CEO
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CRAIG ZINN
Founder/CEO at The Craig Zinn
Gerencia
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TONY STAMPONE
President - the Craig Zinn Aut
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Finance & Insurance
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Ibrahim Umar
Finance Manager
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Anthony Zaverukha
Finance Manager
Sales Administration
Servicio
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Brittany Rivera
Customer Relations Manager
Collision Center
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305-526-4677
Llama Ahora14100 Biscayne Blvd • North Miami, FL 33181
Obtener Las DireccionesHoras De Hoy:
¡Abierto hoy! Ventas: 9am-9pm
¡Abierto hoy! Servicio: 7:30am-6pm
¡Abierto hoy! Refacciones: 7:30am-6pm