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Bobby Rahmani

Bobby Rahmani

Service Consultant

Certified
369 Reviews
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Ed Rubenfeld

Ed Rubenfeld

Service Manager

Certified
200 Reviews
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Alex Suarez

Alex Suarez

Finance Manager

Certified
160 Reviews
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Denis Shadrin

Denis Shadrin

Product Specialist
156 Reviews
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Matthew Silva

Matthew Silva

Finance Manager
142 Reviews
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Qudus Ijelu

Qudus Ijelu

Finance Manager

Certified
117 Reviews
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Alfred Utset

Alfred Utset

Sales Manager
95 Reviews
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Todd Tarczynski

Todd Tarczynski

Finance Manager

Certified
75 Reviews
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Danielle Contaldi

Danielle Contaldi

Finance Manager

Certified
72 Reviews
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Roman Santana

Roman Santana

Sales Manager
67 Reviews
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Sean Kamal

Sean Kamal

General Sales Manager
63 Reviews
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Gus Arcon

Gus Arcon

Sales Manager
56 Reviews
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Anna Kaloshina

Anna Kaloshina

Product Specialist
53 Reviews
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Rosaly Bermudez

Rosaly Bermudez

Finance Manager
52 Reviews
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Luis Portillo

Luis Portillo

Product Specialist
52 Reviews
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Harry Faitelson

Harry Faitelson

Product Specialist
50 Reviews
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Evan Adegbayi

Evan Adegbayi

Product Specialist
42 Reviews
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Reinaldo Berroa

Reinaldo Berroa

Sales Manager
41 Reviews
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Angel Rodriguez

Angel Rodriguez

Sales Manager
41 Reviews
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Carlos A Fernandez

Carlos A Fernandez

Sales and Lease Consultant
40 Reviews
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Terry Bean

Terry Bean

Fleet Manager

Certified
37 Reviews
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Ramon Cabrera

Ramon Cabrera

Finance Manager
37 Reviews
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Alexander Mejias

Alexander Mejias

Product Specialist
35 Reviews
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Amauri Rosario

Amauri Rosario

Finance Manager
33 Reviews
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Erez Shemesh

Erez Shemesh

Product Specialist

Certified
32 Reviews
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Cesar Alcala

Cesar Alcala

Product Specialist
31 Reviews
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Andrew Verneuil

Andrew Verneuil

Product Specialist
30 Reviews
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Jose Figureoa

Jose Figureoa

Product Specialist
26 Reviews
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Lev Bargraser

Lev Bargraser

Product Specialist
25 Reviews
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Diego Camboni

Diego Camboni

Product Specialist
24 Reviews
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Efrain Ponce

Efrain Ponce

Product Specialist
24 Reviews
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Jade Munoz

Jade Munoz

Product Specialist
23 Reviews
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Abe Omar

Abe Omar

Finance Manager
23 Reviews
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Jorge Frontier

Jorge Frontier

Product Specialist
22 Reviews
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Vladimir Keslin

Vladimir Keslin

General Manager
22 Reviews
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Demetri Melekos

Demetri Melekos

Product Specialist
22 Reviews
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Nelson Paulino

Nelson Paulino

Product Specialist
21 Reviews
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Frank Vidal

Frank Vidal

Product Specialist
21 Reviews
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Konstantinos Fotiou

Konstantinos Fotiou

Product Specialist
20 Reviews
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Luke Smigiel

Luke Smigiel

Product Specialist
18 Reviews
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Yairon H Napoles

Yairon H Napoles

Sales & Leasing Consultant
15 Reviews
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Kelia Tejada

Kelia Tejada

Product Specialist
15 Reviews
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Sierra Hendricks

Sierra Hendricks

Product Specialist
14 Reviews
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Jaker Soto

Jaker Soto

Product Specialist
13 Reviews
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Igor Katayev

Igor Katayev

Finance Director
13 Reviews
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Jhan Suarez

Jhan Suarez

Product Specialist
13 Reviews
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Anders Castillo

Anders Castillo

Product Specialist
12 Reviews
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Rodolfo Hernandez

Rodolfo Hernandez

Product Specialist
12 Reviews
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Velianet Hernandez

Velianet Hernandez

Product Specialist
12 Reviews
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Carlos Cuervo

Carlos Cuervo

Product Specialist
11 Reviews
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Mona Green

Mona Green

Office Manager
11 Reviews
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Anthony Zaverukha

Anthony Zaverukha

Finance Manager
11 Reviews
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Isaac Rodriguez

Isaac Rodriguez

Product Specialist
10 Reviews
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Marysabel Carrasco Prada

Marysabel Carrasco Prada

Product Specialist
9 Reviews
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Andrew Amuah-Niamkey

Andrew Amuah-Niamkey

Product Specialist
8 Reviews
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Christian Marshall

Christian Marshall

Product Specialist
8 Reviews
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Tyrie Yansen

Tyrie Yansen

Product Specialist
7 Reviews
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Jeffrey Disla

Jeffrey Disla

Product Specialist
3 Reviews
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Bobby Rahmani

Bobby Rahmani

Service Consultant

369 Reviews
Certified
Recent Reviews

Jun 20, 2025

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Great place to buy your car and customer service is

Great place to buy your car and customer service is excellent. Great support at all time

Jun 20, 2025

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Bobby my service manager once again addressed all my

Bobby my service manager once again addressed all my requests, especially appreciating my first “Complimentary” service for my beautiful Lexus ES 300hybrid. Thank you Lexus of North Miami!!

Jun 20, 2025

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I service my car at Lexus of North Miami because of the

I service my car at Lexus of North Miami because of the quality of service especially dealing with Bobby Rahmani.

Jun 19, 2025

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Lexus of North Miami is where my car drives me when she

Lexus of North Miami is where my car drives me when she knows she needs a little tender loving care. We received nothing but great service and great honesty, I'm, on my 3rd Lexus since 2003 still driving the best car on the road. Thanks, Lexus of North Miami

Jun 18, 2025

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I’ve been a client of Lexus of north Miami & driving a

I’ve been a client of Lexus of north Miami & driving a Lexus since 1992! Obviously I find the dealership to be very professional & efficient! Denis was a pleasure to work with!

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Ed Rubenfeld

Ed Rubenfeld

Service Manager

200 Reviews
Certified
Recent Reviews

Jun 20, 2025

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Grateful to Mr Rubenfeild-the manager, for his overall

Grateful to Mr Rubenfeild-the manager, for his overall expert overseeing, the adviser- Jonathan, the technicians and everyone that contributed to the excellent service in this dealership. Thank you for your diligence and expertise in car management. Will always recommend your dealership- A great place all the time.

Jun 20, 2025

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Mixed feelings on this occasion; It was a convoluted

Mixed feelings on this occasion; It was a convoluted service call. Definitively there was something going on in the back that didn't allow the diagnostic work on my car to be completed in average time. My car remained in the shop for about one week before Ramon intervened last Wednesday to return my LS430. I devoted a reply text message with details.Please,kindly review it as part of this reply. Other than that I continue to consider Lexus NM a very esteemed organization thatprovides excellet service and loyalty to established clients.

Jun 19, 2025

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Lexus of North Miami is where my car drives me when she

Lexus of North Miami is where my car drives me when she knows she needs a little tender loving care. We received nothing but great service and great honesty, I'm, on my 3rd Lexus since 2003 still driving the best car on the road. Thanks, Lexus of North Miami

Jun 16, 2025

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We would like to thank the driver of Lexus Roadside

We would like to thank the driver of Lexus Roadside assistance and your representative Demetri Melikos

Jun 16, 2025

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Came for an oil change and a tire rotation, - was a

Came for an oil change and a tire rotation, - was a great service, fast and easy

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Alex Suarez

Alex Suarez

Finance Manager

160 Reviews
Certified
Dealership Experience 11 years 6 months
Industry Experience 11 years 6 months
Recent Reviews

Jun 17, 2025

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Very good service.

Very good service. Explained things correctly. I leased the car. I recommend the dealer today

May 06, 2025

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They treated me with respect and professionalism.

They treated me with respect and professionalism. The employees are very friendly and polite. I recommend it for my family members or friends.

Apr 12, 2025

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Evan provided outstanding service when I came in to

Evan provided outstanding service when I came in to purchase a car. He actively listened to all of the details I needed and was incredibly patient. After test driving 3 vechicals Evan found one that was perfect! This IS 350 FSport has exceeded all of my expectations. It is a true drivers car with all of the luxuries. I have been coming to the Lexus of North Miami dealership for around 10 years and I always have a great experience, every time. This time was even more exceptional and fun. Keep up the good work!

Mar 31, 2025

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Lexus of North Miami has the best deals on new vehicles.

Lexus of North Miami has the best deals on new vehicles. Sierra provided the best buying experience and made sure everything went smoothly. Sierra answered all my questions and showed me the features of my new IS350. She is hands down the best salesperson I’ve worked with and it shows with her dedication to customer satisfaction.

Mar 22, 2025

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We had a most pleasant experience purchasing a Certified

We had a most pleasant experience purchasing a Certified RX 350 this month. Everyone we encountered went out of their way to ensure we were treated as a valued customer. Our sales rep was Isaac Rodriguez, who was cordial and knowledgeable. We marveled at the skills of Alex Esuarez in Finance who completed our transaction like a virtuoso at his magic keyboard! All this took place under the aegis of Alfred Utset, who held our car of choice for us without a deposit, and who also made sure that a ding on the right rear door was touched up to his satisfaction. We had just had a very bad experience with another dealer the previous month, and everything the team at North Miami did was as good as that was bad. We are thrilled with our "new" car. This team deserves - and has - our highest endorsement!

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Denis Shadrin

Denis Shadrin

Product Specialist
Contact Me
Dealership Experience 7 years 10 months
Industry Experience 12 years 4 months
As your sales consultant, I promise to provide a comfortable and easy car shopping experience every step of the way. Your needs and satisfaction are my primary focus in providing you with a smooth selling deal. I ensure to be straight forward and honest with you under any given circumstance. As my client you will get service from a knowledgeable and professional sales associate prepared to answer your every question. I am committed in being attentive to my clients and building professional relationships to gain your business. At Lexus of North Miami in South Florida, our passion is providing our customers with a world-class Lexus ownership experience. Based on performance, customer satisfaction and strong work ethics I have proven to be a top producer, salesman of the year and ranked top 20 nationally, as well as many time salesman of the month during my time in the automotive business. Keeping outstanding level of professionalism and excellent consumer follow-up, help me continue to r
Recent Reviews

Jun 18, 2025

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I’ve been a client of Lexus of north Miami & driving a

I’ve been a client of Lexus of north Miami & driving a Lexus since 1992! Obviously I find the dealership to be very professional & efficient! Denis was a pleasure to work with!

Mar 27, 2025

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The service manager, Ed, is very knowledgeable and

The service manager, Ed, is very knowledgeable and pleasant to talk to. He made my experience enjoyable and worthwhile.

Feb 02, 2025

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Got 2025 Lexus GX 550.

Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend

Dec 06, 2024

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it was a seamless pleasure in doing business From

it was a seamless pleasure in doing business From service dept, to sales,to finance, to insurance dept. All were very professional I would recommend all of them. 👍

Nov 07, 2024

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Denis was great Everything was quick and very easy was

Denis was great Everything was quick and very easy was at the dealer less then 2 hours Would definitely recommend to all my friends And will come back again

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Matthew Silva

Matthew Silva

Finance Manager
Dealership Experience 15 years 6 months
Industry Experience 15 years 6 months
Recent Reviews

Jun 14, 2025

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Excellent service very professional I would recommend

Excellent service very professional I would recommend definitely great customer service I will definitely invite friends and family to this place

May 30, 2025

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As always exceptional service from all staff at Lexus.

As always exceptional service from all staff at Lexus. It is always a pleasure to come and receive great treatment.

May 25, 2025

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They were Friendly professional and caring to your

They were Friendly professional and caring to your individual needs. Their Attention to details were amazing

May 20, 2025

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If you're thinking of going to Lexus of North Miami, do

If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 years, and for my last few leases I've had the pleasure of working with Jose "El Bori" — and honestly, I wouldn't go to anyone else. Jose isn’t just a “sales guy” trying to close a deal. He really takes the time to understand who you are and what you need. He doesn’t limit you to what’s currently in stock — he digs deep, searches upcoming inventory, and finds you the best options out there. Same goes for financing. He’ll look at every possible angle to get you the best monthly payments and terms. But what really sets him apart is that he doesn't disappear after you sign the contract. He’s present and available throughout your lease, always ready to help with anything you need. He’s genuinely invested in his clients, and you can feel it. For me, the perfect combo is Jose "El Bori" Figueroa in sales, Roman Santana in the manager department, and Matthew Silva in finance — that’s the Lexus North Miami dream team.

Apr 14, 2025

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ANDREW VERNEUIL WAS GREAT.

ANDREW VERNEUIL WAS GREAT. IT WAS VERY SIMPLE AND FAST. WE ORDER THE CAR AND IT WAS PERFECT. THANKS

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Qudus Ijelu

Qudus Ijelu

Finance Manager

117 Reviews
Certified
Recent Reviews

Jun 16, 2025

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Usually a great experience, and Saturday experience was

Usually a great experience, and Saturday experience was no different. Q was awesome as always.

Jun 03, 2025

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Got second car from Lexus of North Miami and Anna.

Got second car from Lexus of North Miami and Anna. Everything went smooth and perfect.

May 18, 2025

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Great experience with Lexus, Evan and Que, everyone was

Great experience with Lexus, Evan and Que, everyone was kind, helpful and experienced, I left in a short time with my new Lexus. Thank you guys

May 15, 2025

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Got my 4th lease yesterday.

Got my 4th lease yesterday. Jade was great and patient with me while selecting a new car. Qudus has worked with me for the last 3 cars to ensure I get the best rate for my budget.

May 09, 2025

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Marysabel was very attentive and helpful when I came in.

Marysabel was very attentive and helpful when I came in. The staff at Lexus North Miami is very welcoming.

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Alfred Utset

Alfred Utset

Sales Manager
Recent Reviews

Jun 06, 2025

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My purchase experience here is why most people hate

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.

May 09, 2025

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Marysabel was very attentive and helpful when I came in.

Marysabel was very attentive and helpful when I came in. The staff at Lexus North Miami is very welcoming.

Mar 15, 2025

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Lexus of North Miami took good care of me and got me into

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again

Feb 28, 2025

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They keep emailing me, I have never been there.

They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.

Feb 02, 2025

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Got 2025 Lexus GX 550.

Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend

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Todd Tarczynski

Todd Tarczynski

Finance Manager

75 Reviews
Certified
Recent Reviews

Jun 11, 2025

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My purchase experience here is why most people hate

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I found the car on their website after hours. The next day I received a call from a salesperson. I gave them my trade info, also a Lexus with way below average miles. I was then sent a buyer's order valuing my car at $7,000. I was outraged. It retails for 13k-15k on all the car-buying sites. I had forgotten I had used their trade-in icon the day before on their website. Later that evening I found an email with a trade valuation from Lexus of N. Miami for $12,688. I forwarded Sean Kamal the GM of Lexus N Miami with their offer of $12,688 email. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 firm, and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I was offered and additional $500 discount take it or leave it. The vehicle they were selling was what I wanted and had low miles. I reluctantly went ahead and purchased the car. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection required for an L Certified Lexus. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr.) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. I wish I had done more research. I have found many many bad reviews of this dealer. Many complaining of bad service, bullying tactics during the sales process, inconsistent pricing, etc. I bought a Lexus from Lexus of Pembroke Pines in 2018, and I had a great experience. Both are Craig Zinn owned dealers. I thought Lexus dealers were above sleazy car sales behavior. Not at Lexus of N. Miami. One more thing- after I posted a Google review I received a text from an employee there asking me to please take down my review, because it didn't look good for them. The b@lls on these folks. Holy crap!

Jun 06, 2025

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My purchase experience here is why most people hate

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.

Jun 05, 2025

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I recently purchased a vehicle from Lexus North Miami,

I recently purchased a vehicle from Lexus North Miami, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping me find the right car—without any pressure. My sales representative, Anna kaloshina, was incredibly knowledgeable and patient. They took the time to understand my needs, walked me through all my options, and made sure I felt confident in my decision. The entire process—from test drive to financing—was smooth, transparent, and efficient. The dealership itself was clean, well-organized, and welcoming. The team went above and beyond to make sure I was taken care of, including a thorough walkthrough of my new vehicle and follow-up after the sale to ensure I was satisfied. If you’re looking for a dealership that values integrity, excellent customer service, and a hassle-free buying experience, I highly recommend Lexus North Miami. They’ve earned a loyal customer!

May 31, 2025

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Pleasant staff, No pressure from the salesman was great,

Pleasant staff, No pressure from the salesman was great, got treated as family ,In and out with the reasonable time

May 30, 2025

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Thank you for providing excellent service.

Thank you for providing excellent service. I would like to say thank you to Tyrie

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Danielle Contaldi

Danielle Contaldi

Finance Manager

72 Reviews
Certified
Industry Experience 6 years 11 months
Recent Reviews

Jun 12, 2025

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I would to thank Anna for excellent instructions on my

I would to thank Anna for excellent instructions on my new Lexus TX. She is absolutely the best. She has taught me such wonderful features and how to use all the functions in a clear manner. She is a wonderful asset to this Organization.

Jun 11, 2025

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My recent purchase of a new SUV from Lexus of North Miami

My recent purchase of a new SUV from Lexus of North Miami was a truly exceptional experience. I extend my sincere gratitude to Anna Kaloshina and Danielle Contaldi for their outstanding assistance throughout the sales process. Ms. Kaloshina's professionalism and comprehensive guidance ensured a seamless transaction. The entire team demonstrated exceptional skill and dedication. I am thrilled with my new vehicle and wholeheartedly recommend Lexus of North Miami to anyone seeking a superior automotive experience.

May 27, 2025

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It’s a great place, High performance and fair price, good

It’s a great place, High performance and fair price, good hospitality, you may make a good deal with them.

May 12, 2025

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Everyone there was very professional, knowledgeable, and

Everyone there was very professional, knowledgeable, and not pushy or aggressive. The car price was also very good.

May 04, 2025

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The entire experience was wonderful.

The entire experience was wonderful. The purchase was completely done via email and text and was excellent.

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Roman Santana

Roman Santana

Sales Manager
Dealership Experience 10 years 1 months
Recent Reviews

May 27, 2025

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It’s a great place, High performance and fair price, good

It’s a great place, High performance and fair price, good hospitality, you may make a good deal with them.

May 20, 2025

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If you're thinking of going to Lexus of North Miami, do

If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 years, and for my last few leases I've had the pleasure of working with Jose "El Bori" — and honestly, I wouldn't go to anyone else. Jose isn’t just a “sales guy” trying to close a deal. He really takes the time to understand who you are and what you need. He doesn’t limit you to what’s currently in stock — he digs deep, searches upcoming inventory, and finds you the best options out there. Same goes for financing. He’ll look at every possible angle to get you the best monthly payments and terms. But what really sets him apart is that he doesn't disappear after you sign the contract. He’s present and available throughout your lease, always ready to help with anything you need. He’s genuinely invested in his clients, and you can feel it. For me, the perfect combo is Jose "El Bori" Figueroa in sales, Roman Santana in the manager department, and Matthew Silva in finance — that’s the Lexus North Miami dream team.

Apr 29, 2025

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I had a great experience with my sales person, Jorge

I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with.

Apr 27, 2025

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Working with this dealership and most especially with my

Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and the finance person that he selected. Danielle was also incredible. I have nothing but great things to say and I’m happy that I made my purchase here

Apr 25, 2025

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Excelente atención son muy profesionales , explican todos

Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias

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Sean Kamal

Sean Kamal

General Sales Manager
Recent Reviews

Jun 06, 2025

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My purchase experience here is why most people hate

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.

Apr 29, 2025

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I had a great experience with my sales person, Jorge

I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with.

Apr 27, 2025

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Working with this dealership and most especially with my

Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and the finance person that he selected. Danielle was also incredible. I have nothing but great things to say and I’m happy that I made my purchase here

Mar 15, 2025

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Lexus of North Miami took good care of me and got me into

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again

Mar 12, 2025

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This was the easiest car buying experience I have ever

This was the easiest car buying experience I have ever had and will highly recommend this dealership over all other Lexus dealerships

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Gus Arcon

Gus Arcon

Sales Manager
Dealership Experience 8 years 1 months
Industry Experience 11 years 2 months
Recent Reviews

Jun 07, 2025

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Thanks to the flexibility & consideration of Gus Arcon

Thanks to the flexibility & consideration of Gus Arcon (Director)) we bought our second Lexus from North Miami. Gus was a manager that assisted with our first Lexus Purchase..8 yrs later we bought another car - thanks to Gus..Good price, good sale, easy purchase. Exceptional service finalizing sale from Luke! Gus & Luke epitomize exemplary customer service and their attributes is what brings customers back. Excellent job!

May 12, 2025

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Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

Apr 20, 2025

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Salesman Luke was very professional and straight forward.

Salesman Luke was very professional and straight forward. Danielle was very kind. I was treated very well by the staff at Lexus of North Miami

Apr 20, 2025

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Excellent dealership only big disappointment was that no

Excellent dealership only big disappointment was that no one fully went through the vehicle operation with me. Salesperson Kali did a little explanation but only touch on about 10%.

Apr 10, 2025

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Lexus of North Miami provided excellent quality service.

Lexus of North Miami provided excellent quality service. Lexus of North Miami went over and beyond to make me feel comfortable and at ease.

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Anna Kaloshina

Anna Kaloshina

Product Specialist
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Dealership Experience 3 years 10 months
Industry Experience 7 years 1 months
Recent Reviews

Jun 14, 2025

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GREAT PURCHASE EVER WITH SALE PERSON ANNA KALOSHINA !

GREAT PURCHASE EVER WITH SALE PERSON ANNA KALOSHINA !!! SHE IS VERY KNOWLEDGEABLE AND PROFESSIONAL SALE PERSON. CUSTOMER SERVICE WAS VERY SMOOTH AND WELCOMING 100% WILL RECOMMEND TO ALL CUSTOMERS WHO ARE PLANNING TO PURCHASE GREAT LOOKING CAR, EVERYTHING WENT WELL FROM A TO Z !!!

Jun 12, 2025

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I would to thank Anna for excellent instructions on my

I would to thank Anna for excellent instructions on my new Lexus TX. She is absolutely the best. She has taught me such wonderful features and how to use all the functions in a clear manner. She is a wonderful asset to this Organization.

Jun 11, 2025

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My recent purchase of a new SUV from Lexus of North Miami

My recent purchase of a new SUV from Lexus of North Miami was a truly exceptional experience. I extend my sincere gratitude to Anna Kaloshina and Danielle Contaldi for their outstanding assistance throughout the sales process. Ms. Kaloshina's professionalism and comprehensive guidance ensured a seamless transaction. The entire team demonstrated exceptional skill and dedication. I am thrilled with my new vehicle and wholeheartedly recommend Lexus of North Miami to anyone seeking a superior automotive experience.

Jun 05, 2025

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I recently purchased a vehicle from Lexus North Miami,

I recently purchased a vehicle from Lexus North Miami, and I couldn’t be more impressed with the entire experience. From the moment I walked in, the staff was friendly, professional, and genuinely focused on helping me find the right car—without any pressure. My sales representative, Anna kaloshina, was incredibly knowledgeable and patient. They took the time to understand my needs, walked me through all my options, and made sure I felt confident in my decision. The entire process—from test drive to financing—was smooth, transparent, and efficient. The dealership itself was clean, well-organized, and welcoming. The team went above and beyond to make sure I was taken care of, including a thorough walkthrough of my new vehicle and follow-up after the sale to ensure I was satisfied. If you’re looking for a dealership that values integrity, excellent customer service, and a hassle-free buying experience, I highly recommend Lexus North Miami. They’ve earned a loyal customer!

Jun 03, 2025

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Got second car from Lexus of North Miami and Anna.

Got second car from Lexus of North Miami and Anna. Everything went smooth and perfect.

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Rosaly Bermudez

Rosaly Bermudez

Finance Manager
Recent Reviews

May 25, 2025

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Was professionnly treated.

Was professionnly treated. The fees are very high doing similar service by an outside mechanic

Mar 15, 2025

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Lexus of North Miami took good care of me and got me into

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again

Jan 14, 2025

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Angel is top notch!

Angel is top notch! I always have the best experience when I visit NML Truly the best and most trusted dealership in south Floridad if you're looking for your next Lexus. shout outs to Andrew my sales agent, he took care of all my questions and negotiations were flawless.

Jan 09, 2025

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Waiting time was too long and repair progress and final

Waiting time was too long and repair progress and final completion notifications was also slow.

Dec 02, 2024

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Wow.

Wow... just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even happier with Eric. If I could give him more than 5 stars I would. Eric was not only very friendly and knowledgably, but willing to go above and beyond to help me solve my situation due to an accident. Thank you very much Eric. I will definitely continue working with you!!!

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Luis Portillo

Luis Portillo

Product Specialist
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Dealership Experience 4 years 10 months
Recent Reviews

Jun 15, 2025

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Thank you Luis for being professional and acknowledging

Thank you Luis for being professional and acknowledging your customers time. Luis was ready when I arrived and my waiting time for the car service to be complete was less than hr.

Jun 05, 2025

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The dealership was very accommodating to me and my needs.

The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner

May 29, 2025

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Terrance Bean in sales is very knowledgeable and customer

Terrance Bean in sales is very knowledgeable and customer centric. Recommendation for improvement: Make it easier to purchase maintenance on an as needed basis rather than bundled; e.g., 30K schedule.

May 03, 2025

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Muy buena atencion y muy buen trato todo el personal muy

Muy buena atencion y muy buen trato todo el personal muy amable quede muy complacida

Apr 15, 2025

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Luis Portillo went above and beyond and exceeded all of

Luis Portillo went above and beyond and exceeded all of my expectations. Wonderful experience start to finish!

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Harry Faitelson

Harry Faitelson

Product Specialist
Recent Reviews

May 25, 2025

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The best service always.

The best service always. Been using them for over twenty years and never been disappointed

Apr 07, 2025

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You’re acting like starving sharks dishonest people I

You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again

Mar 10, 2025

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Everything was great and the service was quick and easy

Everything was great and the service was quick and easy it was 10 out of 10

Feb 22, 2025

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Reliable and friendly service from beginning to end.

Reliable and friendly service from beginning to end. The dealership took care of my wife's car, with the same high standards that they have taken care of mine for over 15 years

Feb 10, 2025

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BEST SERVICE EVER!

BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!BEST SERVICE EVER!!!!

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Evan Adegbayi

Evan Adegbayi

Product Specialist
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Dealership Experience 1 years 10 months
Industry Experience 5 years 6 months
Recent Reviews

May 31, 2025

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It’s amazing how this day turned out to be My story can

It’s amazing how this day turned out to be My story can be bittersweet. I had a 2017 Chevy equinox that I had for 6 years and I just recently finished paying off the car-note, a couple of months after that , I noticed that it was time for an upgrade so I went online I looked up some vehicles in Lexus and one of the employees, Evan reached out the next day, not knowing that I was on my way to Lexus dealership, already so I replied that I will be on my way to explore more options. As soon as I arrived, Evan welcomed me and show me my options and explained everything carefully and thoroughly. He took his time and was very professional and honest about everything, I honestly did not expect to walk out with not only the car that I wanted but with the car payment that I wanted as well. Evan and his team went above and beyond my expectation . I’m truly happy with my new 2025 Lexus NX 250 suv . Thank you so much ! If you’re looking for a reliable luxury car, Lexus is the place to go to .Also Ask for Evan . .

May 18, 2025

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Great experience with Lexus, Evan and Que, everyone was

Great experience with Lexus, Evan and Que, everyone was kind, helpful and experienced, I left in a short time with my new Lexus. Thank you guys

Apr 28, 2025

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Always a pleasure.

Always a pleasure. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same.

Apr 15, 2025

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Extremely polite, fast service, easy finance great

Extremely polite, fast service, easy finance great experience and Alexis is just an amazing ride

Apr 12, 2025

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Evan provided outstanding service when I came in to

Evan provided outstanding service when I came in to purchase a car. He actively listened to all of the details I needed and was incredibly patient. After test driving 3 vechicals Evan found one that was perfect! This IS 350 FSport has exceeded all of my expectations. It is a true drivers car with all of the luxuries. I have been coming to the Lexus of North Miami dealership for around 10 years and I always have a great experience, every time. This time was even more exceptional and fun. Keep up the good work!

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Reinaldo Berroa

Reinaldo Berroa

Sales Manager
Recent Reviews

Jun 05, 2025

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The dealership was very accommodating to me and my needs.

The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner

May 31, 2025

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It’s amazing how this day turned out to be My story can

It’s amazing how this day turned out to be My story can be bittersweet. I had a 2017 Chevy equinox that I had for 6 years and I just recently finished paying off the car-note, a couple of months after that , I noticed that it was time for an upgrade so I went online I looked up some vehicles in Lexus and one of the employees, Evan reached out the next day, not knowing that I was on my way to Lexus dealership, already so I replied that I will be on my way to explore more options. As soon as I arrived, Evan welcomed me and show me my options and explained everything carefully and thoroughly. He took his time and was very professional and honest about everything, I honestly did not expect to walk out with not only the car that I wanted but with the car payment that I wanted as well. Evan and his team went above and beyond my expectation . I’m truly happy with my new 2025 Lexus NX 250 suv . Thank you so much ! If you’re looking for a reliable luxury car, Lexus is the place to go to .Also Ask for Evan . .

May 30, 2025

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Thank you for providing excellent service.

Thank you for providing excellent service. I would like to say thank you to Tyrie

May 28, 2025

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I Definitely recommend Lexus of North Miami.

I Definitely recommend Lexus of North Miami. They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire dealership team for making it such a great car buying experience, absolute 5 star service!

May 12, 2025

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Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

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Angel Rodriguez

Angel Rodriguez

Sales Manager
Recent Reviews

Jun 02, 2025

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Amazing experience, everyone is very welcoming and

Amazing experience, everyone is very welcoming and transparent! I will buy again in the future

May 18, 2025

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I purchased a 2025 IS350 here in April, only because I

I purchased a 2025 IS350 here in April, only because I wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance manager, Ibrahim Umar, spent hours trying to stick me with the highest interest rate possible, despite my perfect credit. He was condescending the entire time, constantly asking, “You happy??” Just remember, dealers often inflate your rate to profit off your loan. On the highway ride home, I noticed tire flat spots, as a vibration, likely from the car sitting too long. Days later, my service advisor, Kristi Moore, dismissed the issue and said I wouldn’t be getting new tires because her techs didn’t feel a vibration, after dangerously speeding on US1, no less. Her techs abused my brand-new car, flooring it to 6,000 RPM and 60 mph on side roads, trying to replicate the issue. I spent seven hours in service, and they only replaced one tire to humor me, which fixed nothing. After two more weeks and a battle with Lexus corporate, another dealer stepped up and replaced all the tires. North Miami refused to take accountability for an issue with the car they sold me. Beware: Once you sign the paperwork, you’re on your own.

May 16, 2025

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I’m a customer from more than 5 years and I went on

I’m a customer from more than 5 years and I went on Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call to do service to my car, soon meantime the car was in the shop we started talking about the new car nice till this point, when we start talking about numbers the first number for the trade in he throw was $16,000 for my car that I knew the value was $24.000 according with car max and caravan he was not happy about it, then he went and brought his manager a bold, long white beard old and nasty old men, who treat us very bad, I felt like a second class citizen, we left, my daughter was called by another manager who gave her another numbers, when I spoke to Alex the sales Men the next day about his reaction was really bad all his kindness went away and the monsters came out, it was a really bad experience we wrote to Kamal who is the general manager whom didn’t even answer us, they Lost my business and the sale of a car, I will never go back to that dealer not even to give service to my new Lexus, really bad experience that left a really bad taste to me about the dealers, I de use to do this review for future customers to be careful with this people, thanks

Apr 30, 2025

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The live up and exceed the Lexus experience thank you for

The live up and exceed the Lexus experience thank you for a great upgrading process

Apr 10, 2025

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Lexus of North Miami provided excellent quality service.

Lexus of North Miami provided excellent quality service. Lexus of North Miami went over and beyond to make me feel comfortable and at ease.

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Carlos A Fernandez

Carlos A Fernandez

Sales and Lease Consultant
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Dealership Experience 5 years 1 months
Industry Experience 5 years 1 months
Recent Reviews

Jun 14, 2025

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For me, it was a unique experience.

For me, it was a unique experience. I went to North Miami a year and a half ago to get a car for my daughter. I recently needed to change my car, so I didn't hesitate to come back here. Carlos Fernandez, the best

Mar 15, 2025

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Lexus of North Miami took good care of me and got me into

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again

Feb 23, 2025

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Eric is very attentive and always right on time.

Eric is very attentive and always right on time.. exceplent service , thats all I have to say

Feb 07, 2025

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Excellent experience with Lexus of North Miami.

Excellent experience with Lexus of North Miami. Great service and quick responses. I live in Naples FL and bought everything online. They had the car delivered the next day. I would highly recommend Lexus of North Miami

Feb 04, 2025

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Lexus of North Miami actually is the definition of a

Lexus of North Miami actually is the definition of a great car buying experience. Everyone at the dealership truly understands the meaning of a “customer”. We got a fantastic car (NX F-Sport) at a price less than the other dealerships. I would give them 1,000 stars if that was an option!!!

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Terry Bean

Terry Bean

Fleet Manager

37 Reviews
Certified
Recent Reviews

Jun 14, 2025

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Very accommodating, very clean, very thorough and very

Very accommodating, very clean, very thorough and very professional and kept me informed of the progress of the car to make it more convenient

Jun 03, 2025

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The communication with the Dealership was very

The communication with the Dealership was very professional. They explained all of the new electronic that came with the car. I feel I would recommend your Dealership to my friends. Thank you for the experience.

Jun 01, 2025

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Terry was a pleasure to deal with.

Terry was a pleasure to deal with. His young assistant was very good also. Will continue to use terry for all our needs

May 29, 2025

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Terrance Bean in sales is very knowledgeable and customer

Terrance Bean in sales is very knowledgeable and customer centric. Recommendation for improvement: Make it easier to purchase maintenance on an as needed basis rather than bundled; e.g., 30K schedule.

May 17, 2025

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The finance director who I worked with was a 10+ star

The finance director who I worked with was a 10+ star individual. Very helpful and quick to complete the sale transaction. Unfortunately, I can’t say the same for the sales team. Persistent and insistent to make a sale, of any kind with limited regard for what I was looking for.

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Ramon Cabrera

Ramon Cabrera

Finance Manager
Recent Reviews

Apr 07, 2025

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You’re acting like starving sharks dishonest people I

You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again

Mar 15, 2025

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Lexus of North Miami took good care of me and got me into

Lexus of North Miami took good care of me and got me into the car I wanted! Used car manager worked with me on the price to a point where both sides were happy. Would recommended them again

Feb 21, 2025

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I have been buying my Lexus cars at this dealership since

I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended Nelson. Needless to say, with Nelson, I had another great experience!

Feb 14, 2025

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Ed & Bobby went out of their way to ensure my experience

Ed & Bobby went out of their way to ensure my experience didn't end in disappointment! Buying a certified used car, you might feel skeptical about the maintenance on the car - but with these 2! you can guarantee they will take care of you and go above and beyond to make sure you leave with a smile!

Feb 10, 2025

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I’m very happy for meeting with a phenomenal sales

I’m very happy for meeting with a phenomenal sales person her name is Keila Tejada. She is professional and very caring! I’m very satisfied with Finance department too. . Was a pleasure to meet Ramon, He’s an amazing man. He’s very professional and also pleasant! Thank you!

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Alexander Mejias

Alexander Mejias

Product Specialist
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Dealership Experience 7 years 8 months
Industry Experience 7 years 8 months
🙏🏼
Recent Reviews

May 16, 2025

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I’m a customer from more than 5 years and I went on

I’m a customer from more than 5 years and I went on Friday May 9 to do service in my Lexus NX 250 and with the idea to change my car, Alex Mejia keep calling me apparently he got my phone from my call to do service to my car, soon meantime the car was in the shop we started talking about the new car nice till this point, when we start talking about numbers the first number for the trade in he throw was $16,000 for my car that I knew the value was $24.000 according with car max and caravan he was not happy about it, then he went and brought his manager a bold, long white beard old and nasty old men, who treat us very bad, I felt like a second class citizen, we left, my daughter was called by another manager who gave her another numbers, when I spoke to Alex the sales Men the next day about his reaction was really bad all his kindness went away and the monsters came out, it was a really bad experience we wrote to Kamal who is the general manager whom didn’t even answer us, they Lost my business and the sale of a car, I will never go back to that dealer not even to give service to my new Lexus, really bad experience that left a really bad taste to me about the dealers, I de use to do this review for future customers to be careful with this people, thanks

May 12, 2025

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Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

Apr 25, 2025

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Excelente atención son muy profesionales , explican todos

Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias

Mar 10, 2025

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I had to wait closed to 3 hours for a $5,000 mile free

I had to wait closed to 3 hours for a $5,000 mile free service, for just checking a few things, no work done on the car. Very slow service.

Mar 08, 2025

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Alex Mejias has been great to work with- excellent follow

Alex Mejias has been great to work with- excellent follow up on progress of transaction

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Amauri Rosario

Amauri Rosario

Finance Manager
Dealership Experience 8 years
Industry Experience 34 years 10 months
My customers are away's happy!
Recent Reviews

Jun 20, 2025

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Sierra Hendricks was a joy to work with.

Sierra Hendricks was a joy to work with. She went above and beyond to make our Lexus purchase a fond memory. I will be referring family and associates to her.

Jun 05, 2025

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Amazing, great, best experience i have in a dealership,

Amazing, great, best experience i have in a dealership, Amauri has great customer service and is always willing to go above and beyond to help me get the car i want. He’s the best employee at Lexus of North Miami

Jun 05, 2025

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The dealership was very accommodating to me and my needs.

The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner

May 13, 2025

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Andrew and my Financial team was very helpful and making

Andrew and my Financial team was very helpful and making sure that I had a great day. Thank you very much for my day specular. I love my truck. Sincerely, I am pleased that you all went out of their way to get me qualified for a loan. Barbara S Gardner

Apr 19, 2025

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Excellent service, fast , easy comunicación they delivery

Excellent service, fast , easy comunicación they delivery very good service and easy to provide customer satisfaction

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Erez Shemesh

Erez Shemesh

Product Specialist

32 Reviews
Certified
Recent Reviews

May 09, 2025

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Marysabel was very attentive and helpful when I came in.

Marysabel was very attentive and helpful when I came in. The staff at Lexus North Miami is very welcoming.

May 08, 2025

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Great Group of people.

Great Group of people.. Erez was very knowledgeable and helpful. He kept me updated on the arrival of my vehicle. I would definitely work with him again.

May 07, 2025

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They were really good and live up to they word I highly

They were really good and live up to they word I highly recommend them to anyone who wants service at its highest standard

Apr 07, 2025

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You’re acting like starving sharks dishonest people I

You’re acting like starving sharks dishonest people I won’t never buy anything from Lexus ever again

Mar 13, 2025

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Great service!

Great service!! Nice sales guys, They work with customers to give them the best deals!

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Cesar Alcala

Cesar Alcala

Product Specialist
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Dealership Experience 7 years 4 months
Industry Experience 19 years 6 months
Recent Reviews

Jun 05, 2025

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The dealership was very accommodating to me and my needs.

The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner

May 24, 2025

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Cesar is excellent salesperson with humility and very

Cesar is excellent salesperson with humility and very good customer service. Always gets back to you at his earliest convenience.

Apr 30, 2025

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The live up and exceed the Lexus experience thank you for

The live up and exceed the Lexus experience thank you for a great upgrading process

Apr 25, 2025

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Excelente atención son muy profesionales , explican todos

Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias

Apr 09, 2025

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The salesman Cesar) was great.

The salesman Cesar) was great. Speaks very well over the phone and seemed to be knowledgeable of the vehicles. Great

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Andrew Verneuil

Andrew Verneuil

Product Specialist
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Dealership Experience 7 years 4 months
Hi My name is Andrew Verneuil, with Lexus of North Miami. I'm here to give you the Luxury experience that goes with your luxury car. Just know giving me the chance to earn your business you will not regret it. Find Out why I rated one of the top in our industry.
Recent Reviews

Jun 11, 2025

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I’m please to choose Lexus of n Miami,every thing went

I’m please to choose Lexus of n Miami,every thing went well for me and family.Thanks

Jun 05, 2025

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The dealership was very accommodating to me and my needs.

The dealership was very accommodating to me and my needs. They went out there way to please me. This is my 4 Lexus, which I truly enjoyed. I know that this is not my last. Thank you, everyone who works at this dealership. May God bless you. Barbara Gardner

Jun 01, 2025

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Great place to shop for a new or pre-owned vehicle,

Great place to shop for a new or pre-owned vehicle, friendly staff and dedicated

May 26, 2025

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Andrew is an AMAZING sales associate!

Andrew is an AMAZING sales associate! Always going above and beyond for his customers. Andrew has been my sales associate for last 10 years. He takes GREAT CARE of my mom and I! And one thing about her keeps his promise.

May 13, 2025

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Andrew and my Financial team was very helpful and making

Andrew and my Financial team was very helpful and making sure that I had a great day. Thank you very much for my day specular. I love my truck. Sincerely, I am pleased that you all went out of their way to get me qualified for a loan. Barbara S Gardner

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Jose Figureoa

Jose Figureoa

Product Specialist
Recent Reviews

Jun 12, 2025

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From day one, Jose Figueroa has been a blessing in

From day one, Jose Figueroa has been a blessing in disguise at North Miami Lexus. From purchasing my first Lexus to current. It has always been a dream of mine to own a Lexus and thanks to Jose and his great customer care it's been made possible. I'm on my 3rd car with North Miami and always make sure to check in with Jose before any decision is made. He's also great at keeping you up to date on any upcoming changes. Always a pleasure.

May 20, 2025

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If you're thinking of going to Lexus of North Miami, do

If you're thinking of going to Lexus of North Miami, do yourself a favor and ask for Jose "El Bori" Figueroa — your car shopping experience will be on another level. I've been a Lexus customer for 16 years, and for my last few leases I've had the pleasure of working with Jose "El Bori" — and honestly, I wouldn't go to anyone else. Jose isn’t just a “sales guy” trying to close a deal. He really takes the time to understand who you are and what you need. He doesn’t limit you to what’s currently in stock — he digs deep, searches upcoming inventory, and finds you the best options out there. Same goes for financing. He’ll look at every possible angle to get you the best monthly payments and terms. But what really sets him apart is that he doesn't disappear after you sign the contract. He’s present and available throughout your lease, always ready to help with anything you need. He’s genuinely invested in his clients, and you can feel it. For me, the perfect combo is Jose "El Bori" Figueroa in sales, Roman Santana in the manager department, and Matthew Silva in finance — that’s the Lexus North Miami dream team.

May 06, 2025

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I’ve leased a Lexus with Jose twice over the past four

I’ve leased a Lexus with Jose twice over the past four years, and each experience has been exceptional. He’s incredibly dedicated, knowledgeable, and personable, making the entire process seamless and stress-free. Jose goes above and beyond to secure the best possible deal, and I wouldn’t trust anyone else with this process.

Apr 16, 2025

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Great experience.

Great experience. Jose was very helpful and did his best to get us out quickly.

Apr 09, 2025

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Exceptional customer services!

Exceptional customer services! I’m very grateful to Jose Figueroa (Product Specialist) & Lexus Dealership of North Miami for going above & beyond to help with the trade in for a new Lexus vehicle! Very knowledgeable, punctual, and reliable professionals! I would greatly recommend to all my family & friends! I’m very happy with my new car! Thank you once again!

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Lev Bargraser

Lev Bargraser

Product Specialist
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May 30, 2025

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As always exceptional service from all staff at Lexus.

As always exceptional service from all staff at Lexus. It is always a pleasure to come and receive great treatment.

May 27, 2025

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It’s a great place, High performance and fair price, good

It’s a great place, High performance and fair price, good hospitality, you may make a good deal with them.

May 18, 2025

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We bought our vehicle and had it shipped to us in

We bought our vehicle and had it shipped to us in Orlando. Very smooth transaction all the way through.

Apr 15, 2025

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Extremely polite, fast service, easy finance great

Extremely polite, fast service, easy finance great experience and Alexis is just an amazing ride

Apr 06, 2025

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Thank you for all your help We had a great experience

Thank you for all your help We had a great experience at Lexus of North Miami All of you guys are really amazing Thanks

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Diego Camboni

Diego Camboni

Product Specialist
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Apr 05, 2025

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Sierra was amazing !

Sierra was amazing ! The deal went smoothly and got us the best deal possible! Best experience in years with a Sales Associate in a dealership!

Dec 03, 2024

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Diego was fantastic during the whole process.

Diego was fantastic during the whole process. Would highly recommend to anyone looking to purchase or lease a Lexus.

Nov 21, 2024

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I WAS RECOMMENDED BY BOBBY MY SERVICE TECHNICIAN, HE IS

I WAS RECOMMENDED BY BOBBY MY SERVICE TECHNICIAN, HE IS GREAT AS WELL DIEGO DE SALESMAN.

Nov 11, 2024

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Stellar service beyond expectations excellent customer

Stellar service beyond expectations excellent customer service by longevity dealership. Best decision I’ve ever made with purchasing a new Lexus.

Oct 23, 2024

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To echo others a little, it was odd for a Lexus

To echo others a little, it was odd for a Lexus dealership to sell out-of-state as most of the others we'd contacted (for a GX550) within a few state radius would not. Diego was great and put up with much poking and proding about the vehicle itself and the process (and weather effects on schedule due to a hurricane). If he doesn't know an answer, he'll trundle off and find one and get back as soon as he can. The whole Miami North dealership was great and the process, once we got there, went smooth (although travel to the dealership was not trouble free, it's not their problem. Thanks again while I'll probably try to buy in-state if I can, this process was not bad. Thanks again.

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Efrain Ponce

Efrain Ponce

Product Specialist
Recent Reviews

Jun 09, 2025

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Efrain is one of the reasons that I continue to lease at

Efrain is one of the reasons that I continue to lease at Lexus of NorthMiamj. Excellent customer service and attention to details.

Jun 01, 2025

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Excellent service!

Excellent service! Bought new Lexus today and Efrain was very knowledgeable and helpful though all process, Thank you

Dec 20, 2024

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Excellent experience working with Efrain Ponce.

Excellent experience working with Efrain Ponce. Finance office was good even though No financing was requested. I recommend this dealer.

Dec 04, 2024

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Efrain is great to work with.

Efrain is great to work with. I try and send everyone I know to him. Always professional and quick to respond.

Nov 06, 2024

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Fast and easy transaction.

Fast and easy transaction. Great customer service, highly recommend. Look forward to dealing with again.

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Jade Munoz

Jade Munoz

Product Specialist
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Dealership Experience 2 years 10 months
Recent Reviews

Jun 02, 2025

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Amazing experience, everyone is very welcoming and

Amazing experience, everyone is very welcoming and transparent! I will buy again in the future

May 15, 2025

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Got my 4th lease yesterday.

Got my 4th lease yesterday. Jade was great and patient with me while selecting a new car. Qudus has worked with me for the last 3 cars to ensure I get the best rate for my budget.

May 12, 2025

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Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

May 06, 2025

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They treated me with respect and professionalism.

They treated me with respect and professionalism. The employees are very friendly and polite. I recommend it for my family members or friends.

Apr 10, 2025

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Lexus of North Miami provided excellent quality service.

Lexus of North Miami provided excellent quality service. Lexus of North Miami went over and beyond to make me feel comfortable and at ease.

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Abe Omar

Abe Omar

Finance Manager
Dealership Experience 13 years
Recent Reviews

May 22, 2025

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Sierra was a pleasure to work with!

Sierra was a pleasure to work with! She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience ever!!

May 15, 2025

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Lexus of North Miami always provides a Great customer

Lexus of North Miami always provides a Great customer services . Questions are always answered in a timely manner.

May 08, 2025

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From beginning to end, everyone I worked with, namely

From beginning to end, everyone I worked with, namely Sierra Hendricks, made this process super smooth and efficient. Dealerships are usually a headache, but this team made the experience so pleasant! Sierra was AMAZING on working with our requirements and getting me my beautiful ES350!

Mar 31, 2025

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Lexus of North Miami has the best deals on new vehicles.

Lexus of North Miami has the best deals on new vehicles. Sierra provided the best buying experience and made sure everything went smoothly. Sierra answered all my questions and showed me the features of my new IS350. She is hands down the best salesperson I’ve worked with and it shows with her dedication to customer satisfaction.

Mar 24, 2025

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Dealership location is convenient.

Dealership location is convenient. Salesperson Konstantinos was wonderful to work with. Very patient, spent all the time necessary to find the vehicle we were looking for. Continually updated us on its status. Made the entire experience easy and pleasant.

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Jorge Frontier

Jorge Frontier

Product Specialist
Recent Reviews

Apr 29, 2025

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I had a great experience with my sales person, Jorge

I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with.

Apr 27, 2025

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Working with this dealership and most especially with my

Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and the finance person that he selected. Danielle was also incredible. I have nothing but great things to say and I’m happy that I made my purchase here

Apr 01, 2025

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Always satisfied with leasing from Lexus of North Miami

Always satisfied with leasing from Lexus of North Miami and working with Mr. J Frontier

Mar 11, 2025

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Awesome the best dealership and great customer service

Awesome the best dealership and great customer service very quick service so satisfied thank you #1

Feb 25, 2025

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My husband and I were extremely pleased with the

My husband and I were extremely pleased with the attention and service we received at Lexus of North Miami. Both Jorge and Frank were welcoming, patient and professional. I could not design a more pleasant experience.

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Vladimir Keslin

Vladimir Keslin

General Manager
Recent Reviews

May 25, 2025

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They were Friendly professional and caring to your

They were Friendly professional and caring to your individual needs. Their Attention to details were amazing

Feb 28, 2025

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They keep emailing me, I have never been there.

They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.

Feb 10, 2025

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Do Your Self a Favour And Do Not Do Business With This

Do Your Self a Favour And Do Not Do Business With This Lexus Dealership . I am Beyond Upset By The Disrespect We received From The Manager Sean Kamal (The Bully) With His General Manager Vladimir Keslin Condoning His Behavior . Feel Free To Check My Husband's Review ( Karim Abbas ) It Has All The Details. We're Grateful We Decided Not To Purchase From There . I Can't Believe That Those Two Careless Individuals Vladimir Keslin , Sean Kamal Running a Multi-Million-Dollar Business Treat Thier Clients with Disrespect . It Makes Me Wounder How They Treat Thier Employees. I Plan to Reach Out To The Founder And The Ceo They list On Thier Website To Inform Them How Thier Clients Are Being Mistreated And Disrespected Under GM Vladimir Keslin Knowlege and Acceptance . I Already Filled A Compliant With The Better Business Bureau And Toyota corporation (Lexus) . Also My Legal Team Is Exploring Possibility Of Filling Compliant With The State Attorney's office Because The Way Payment Was Quoted To My Husband Included Gap Coverage With out Him Asking For It ( Payment Packing ) . Payment Packing Can Rang Between Questionably Unethical To Downright Illegal ; Dealership Should Quote Payments Transparently With Out Including Any Coverage . Additionally We Were Quoted Interest Rate 8.99% @72 Month Term Even Though Toyota (Lexus) Finance Approved Us @6.99% For 72 Month Term. They Have This Customer Relation Manager Brittany Claiming They Thrive On Respect and professionalism -What A Joke. I Will Make Sure This Matter Escalates To Ownership And The Proper Authorities To Prevent This From Happening To Other Clients .Terrible Experience All Stemming From A Phone Call With This Awful Manager Sean Kamal . In My Opinion He Is Not Fit To Fill His Position As A Manager . Shady Shady Dealership . Stay Away . FYI EveryTHing I Mentioned Above Is Documented .

Feb 08, 2025

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Stay away , horrible experience, tried to buy my wife

Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never happened, so I took my business elsewhere, told salesman it’s no go , he said no refund on deposit because vehicle was reserved for me , non sense, so I dispute it with my American Express card company , received a call this morning from incompetent, vulgar, disrespectful , low life general sales manager Sean kamal , trying to push the sale on me , hang up on me , so I called back the general manager Vladimir keslin told him about his unprofessional, disrespectful staff he has in place , his response was he can’t do anything about it ( one of those empty suits , useless ) , I am reporting dealership to bbb and Lexus corporation about their deceptive unprofessional sales tactics, also ownership needs strongly reevaluate the leadership they currently have in place due to incompetence, carelessness and utter disregards for their clients , Rubbish.

Feb 08, 2025

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Stay away , horrible experience, tried to buy my wife

Stay away , horrible experience, tried to buy my wife $74000 Lexus GX , put $5000 refundable deposit based on what I was told on 01/11/2025 , delivery was supposed to be before end of January , never happened, so I took my business elsewhere, told salesman it’s no go , he said no refund on deposit because vehicle was reserved for me , non sense, so I dispute it with my American Express card company , received a call this morning from incompetent, vulgar, disrespectful , low life general sales manager Sean kamal , trying to push the sale on me , hang up on me , so I called back the general manager Vladimir keslin told him about his unprofessional, disrespectful staff he has in place , his response was he can’t do anything about it ( one of those empty suits , useless ) , I am reporting dealership to bbb and Lexus corporation about their deceptive unprofessional sales tactics, also ownership needs strongly reevaluate the leadership they currently have in place due to incompetence, carelessness and utter disregards for their clients , Rubbish.

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Demetri Melekos

Demetri Melekos

Product Specialist
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Dealership Experience 4 years 8 months
My previous experience in luxury goods, and my personal interest in the automotive industry has combined to provide a shopping experience to my clients that one would expect when taking home something truly special. Thank you for taking the time to look through my profile, I look forward to assisting you with any new or pre-owned vehicles that may be of interest!
Recent Reviews

May 17, 2025

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Knowledgeable and caring personnel.

Knowledgeable and caring personnel. Demetri was a great specialist who assisted with purchase. Not sure why we have to see some, for lock of better words, unprofessional people at the end of the corridor and answer questions that can be discussed at the Demetri’s desk during signing. And if so have to be done, have the personnel to be more professional and pay attention to customer, not to their personal affairs on the phone.

May 12, 2025

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Everyone there was very professional, knowledgeable, and

Everyone there was very professional, knowledgeable, and not pushy or aggressive. The car price was also very good.

May 04, 2025

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The entire experience was wonderful.

The entire experience was wonderful. The purchase was completely done via email and text and was excellent.

Apr 21, 2025

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My advisor Bobby was absolutely fantastic!

My advisor Bobby was absolutely fantastic! He patiently and graciously answered all my questions and never showed any frustration, even when I asked him to check for additional services after the car was finished. I would definitely return!

Apr 15, 2025

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Very nice personality and knowledgeable also, my 4th

Very nice personality and knowledgeable also, my 4th Lexus from the dealer. I Will recommend and come back. I can’t remember the financial person name. He was knowledgeable also.

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Nelson Paulino

Nelson Paulino

Product Specialist
Recent Reviews

Apr 24, 2025

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My experience was as ok .

My experience was as ok . The service counselor was patient and help me with all information I needed.

Mar 12, 2025

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Missed my appointment for valet service pickup several

Missed my appointment for valet service pickup several times. Required multiple calls to arrange. Car was returned unwashed even though I specifically asked for a car wash and vacuum. Overall very disorganized and not the level of service I received from my sales contact.

Mar 08, 2025

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Our experience with the service was absolutely great!

Our experience with the service was absolutely great! Outstanding Dealer and service! We were very glad to choose them and not the New York location. In North Miami we are always treated warmly and with respect. The work they perform is excellent and they always accommodate our request like a loaner car. This is the only location we come and whole heartedly recommend it to everyone for a purchase or service!

Mar 01, 2025

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Good understandable for everybody service and comfortable

Good understandable for everybody service and comfortable waiting zones. Good complimentary coffee, making experience even better.

Feb 21, 2025

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I have been buying my Lexus cars at this dealership since

I have been buying my Lexus cars at this dealership since May 2004. My salesman had been Val for my first four cars until he retired. When I was ready to buy my 2025 NX 225, I contacted Val who recommended Nelson. Needless to say, with Nelson, I had another great experience!

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Frank Vidal

Frank Vidal

Product Specialist
Recent Reviews

Jun 17, 2025

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Very good service.

Very good service. Explained things correctly. I leased the car. I recommend the dealer today

May 29, 2025

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It was a pleasure to deal with Frank Vidal, a great

It was a pleasure to deal with Frank Vidal, a great salesman who actually listened to my desire to negotiate a deal on a new car in a one step process. It was exactly what I asked for, no going back and forth to the "manager" in 15 minutes a deal was achieved. Thank You Frank and Thank You Lexus of North Miami in making this a great experience. Hoping it continues.

May 03, 2025

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I brought my 2015 RX350 in for servicing on April 24th.

I brought my 2015 RX350 in for servicing on April 24th. My new service rep Jonathan Vellon was great!! The only suggestion I would give is to let customers (waiting on vehicles) know an approximate time of how long services could possibly take. 4 hours was a bit long however I now know that a coolant flush takes longer to perform than an oil change. Bottom line, my car is running great so I'm happy!.

Apr 13, 2025

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Great price great customer service.

Great price great customer service. I was shopping around and got the best deal..frank is the best

Mar 26, 2025

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Wonderful experience, wonderful people.

Wonderful experience, wonderful people. Very friendly and helpful. The best customer service experience I’ve ever had. Thank you all so much!

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Konstantinos Fotiou

Konstantinos Fotiou

Product Specialist
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Dealership Experience 1 years 3 months
Recent Reviews

Jun 06, 2025

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My purchase experience here is why most people hate

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.

May 12, 2025

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Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

Apr 30, 2025

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Marisabel and Konstantinos were very friendly and polite.

Marisabel and Konstantinos were very friendly and polite. Clear communication was the key to get a deal!

Mar 30, 2025

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It was a Great Experience abd I recommend yoyr dealer to

It was a Great Experience abd I recommend yoyr dealer to everyone interestec in buying a Lexus

Mar 30, 2025

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Constantine was very professional and kind and

Constantine was very professional and kind and considerate through the process of extending good will and good intentions towRd me as his customer.. He is a 10 on a scale of 1 to 10...

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Luke Smigiel

Luke Smigiel

Product Specialist
Recent Reviews

Jun 07, 2025

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Thanks to the flexibility & consideration of Gus Arcon

Thanks to the flexibility & consideration of Gus Arcon (Director)) we bought our second Lexus from North Miami. Gus was a manager that assisted with our first Lexus Purchase..8 yrs later we bought another car - thanks to Gus..Good price, good sale, easy purchase. Exceptional service finalizing sale from Luke! Gus & Luke epitomize exemplary customer service and their attributes is what brings customers back. Excellent job!

Jun 07, 2025

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Nice doing business with Luke Smigiel, he very

Nice doing business with Luke Smigiel, he very professional and nice to deal with.. A lot experience with this dealership.

Apr 20, 2025

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Salesman Luke was very professional and straight forward.

Salesman Luke was very professional and straight forward. Danielle was very kind. I was treated very well by the staff at Lexus of North Miami

Apr 16, 2025

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It was a great and pleasant experience.

It was a great and pleasant experience. Luke was excellent was very helpful with my purchase.

Mar 26, 2025

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We traded our RX for a NX.

We traded our RX for a NX. The sales staff was so patient and knowledgable. Luke was very accomodating and made sure we understood all new technology. Thank you, Lexus.

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Yairon H Napoles

Yairon H Napoles

Sales & Leasing Consultant
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Dealership Experience 8 years 10 months
Industry Experience 8 years 10 months
From the moment you step onto our lot, you’ll be treated with personalized attention, expert advice, and a wide selection of top-quality vehicles…
Recent Reviews

May 31, 2025

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Pleasant staff, No pressure from the salesman was great,

Pleasant staff, No pressure from the salesman was great, got treated as family ,In and out with the reasonable time

Apr 07, 2025

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The salesman Ron(Yairon) was great.

The salesman Ron(Yairon) was great. Speaks very well over the phone and seemed to be knowledgeable of the vehicles. Great!

Apr 06, 2025

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Lexus of North Miami has been selling us cars for many

Lexus of North Miami has been selling us cars for many years. We have always received outstanding service and sales.

Mar 27, 2025

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Angel and Yarion took exceptional care of my Vehicle

Angel and Yarion took exceptional care of my Vehicle Needs. Very Professional. Love my new RX350!

Mar 23, 2025

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Excellent service.

Excellent service. The team communicated well. Receptionist was very helpful, friendly and professional. Vey positive experience

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Kelia Tejada

Kelia Tejada

Product Specialist
Recent Reviews

May 08, 2025

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Kelia : Excelente atención, amable, honesta, cordial,

Kelia : Excelente atención, amable, honesta, cordial, segura, hizo todo lo posible para nosotros no irnos con las manos vacías. Ella es uno de los”A”

May 08, 2025

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This Lexus dealership is great!

This Lexus dealership is great! They are extremely helpful with questions and information. Thank you!

May 06, 2025

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They treated me with respect and professionalism.

They treated me with respect and professionalism. The employees are very friendly and polite. I recommend it for my family members or friends.

Mar 11, 2025

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Excelente , de verdad me ayudaron en todo para poder

Excelente , de verdad me ayudaron en todo para poder tener el carro de mis sueños

Feb 12, 2025

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Everything was perfect.

Everything was perfect. From the first phone call to the delivery, I could not ask for anything more. Our sales rep. Kelia was the best ! If I meet anyone looking for a Lexus I will refer them to her....

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Sierra Hendricks

Sierra Hendricks

Product Specialist
Recent Reviews

Jun 11, 2025

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My purchase experience here is why most people hate

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I found the car on their website after hours. The next day I received a call from a salesperson. I gave them my trade info, also a Lexus with way below average miles. I was then sent a buyer's order valuing my car at $7,000. I was outraged. It retails for 13k-15k on all the car-buying sites. I had forgotten I had used their trade-in icon the day before on their website. Later that evening I found an email with a trade valuation from Lexus of N. Miami for $12,688. I forwarded Sean Kamal the GM of Lexus N Miami with their offer of $12,688 email. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 firm, and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I was offered and additional $500 discount take it or leave it. The vehicle they were selling was what I wanted and had low miles. I reluctantly went ahead and purchased the car. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection required for an L Certified Lexus. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr.) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name. I wish I had done more research. I have found many many bad reviews of this dealer. Many complaining of bad service, bullying tactics during the sales process, inconsistent pricing, etc. I bought a Lexus from Lexus of Pembroke Pines in 2018, and I had a great experience. Both are Craig Zinn owned dealers. I thought Lexus dealers were above sleazy car sales behavior. Not at Lexus of N. Miami. One more thing- after I posted a Google review I received a text from an employee there asking me to please take down my review, because it didn't look good for them. The b@lls on these folks. Holy crap!

Jun 06, 2025

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My purchase experience here is why most people hate

My purchase experience here is why most people hate buying a car. I don’t live in Miami so, this purchase was done online. I used their on-line trade in on their website. I received the offer shown here. The next day I received a buyers order from the dealer with a trade-in of the same car for 7,000. More than $5,200 less! The dealer did not know I used the trade in option online. Both offers were without seeing my trade. Incidentally I received a check for $13,000 through the Autonation car buying service. I emailed Sean Kamal the GM of Lexus N Miami. He couldn’t be bothered to reply himself, so he pushed it off on someone below him. I was told the offer was 7,000 and maybe I shouldn’t trade in my car. Clear bait and switch move. No explanation, no apology. I felt the L Certified car they were selling was a good value, and decided to purchase it anyway. When I took delivery of the car it had a broken piece on the lower dash just hanging there. Impossible to miss on the multi-point inspection. Every other L Certified Lexus I’ve purchased was delivered in immaculate condition. I will say my sales person, Sierra was professional and very helpful along with her partner Constantine. Sean (GM), Alfred (used car mgr.) and Todd (finance mgr) typify the stereotypical car salesman. No integrity whatsoever, and give this Lexus dealership a bad name.

Jun 05, 2025

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Amazing, great, best experience i have in a dealership,

Amazing, great, best experience i have in a dealership, Amauri has great customer service and is always willing to go above and beyond to help me get the car i want. He’s the best employee at Lexus of North Miami

May 22, 2025

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Sierra was a pleasure to work with!

Sierra was a pleasure to work with! She got the deal done quickly & smoothly. She was very honest & professional..a ray of sunshine!Give her a raise & a promotion. Best sales experience ever!!

May 12, 2025

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Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

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Jaker Soto

Jaker Soto

Product Specialist
Recent Reviews

Jun 19, 2025

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very friendly to work with this is my second car i have

very friendly to work with this is my second car i have bought from them

Jun 14, 2025

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Employee Rating

very pleasant to work with the deal was very smooth the

very pleasant to work with the deal was very smooth the second car i purchased

May 31, 2025

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Employee Rating

Service advisor had no business card and told me his

Service advisor had no business card and told me his phone number was on the invoice. The number on the invoice was the dealership, not his contact number. They left my cabin air filter on the seat because the glove box was locked, rather than calling me in the customer waiting area to give them the key to unlock. I felt this was very unprofessional. Then when I finally reached the service advisor after I got home, he said I could install it myself, which I could not. Now, I have to make a separate trip back to the service department to take care of something that easily could have been done while I was there. I was disappointed to say the least!

Apr 30, 2025

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I was iso a vehicle that was in high demand and (seemed

I was iso a vehicle that was in high demand and (seemed like) impossible to get. I reached out with low hopes on fb seeing if anyone knew where I could find this vehicle anywhere in the USA. Jaker followed up with me about 1 week after I posted telling me he had what I wanted coming in about a month, straight off of the ship. I snatched my deposit back from another dealership, where I had been on a waiting list for the vehicle for six months for this vehicle, and sent it to Jaker. I was able to have my vehicle delivered to my 1 week before I gave birth to my baby boy. Just in time!! Thank you for helping me find the vehicle of my dreams!

Apr 28, 2025

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It was a long process that should be simplified as other

It was a long process that should be simplified as other dealerships I have purchased from, but the experience with the employees was great. Jaker, the sales person and Anthony the finance person were incredible and made the experience so amazing. We felt like we were friends from the beginning. I was there with my wife and two of our kids and they made all of us feel so at home. You have good people working at your dealership… congratulations

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Igor Katayev

Igor Katayev

Finance Director
Recent Reviews

Apr 01, 2025

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Lexus of North Mimi is a Kingdom.

Lexus of North Mimi is a Kingdom. And Terry Bean is a King. Enough said. Glad to belong to this Kingdom. Thank you.

Feb 02, 2025

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Got 2025 Lexus GX 550.

Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend

Dec 31, 2024

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Everything went fast and smoothly I was very happy with

Everything went fast and smoothly I was very happy with the service I will recommend to everyone

Nov 27, 2024

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Everybody very knowledgeable everything was fast and

Everybody very knowledgeable everything was fast and easy. I love north Miami Beach Lexus dealership.

Nov 07, 2024

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They were very friendly, the process was fast, the

They were very friendly, the process was fast, the seller was very helpfull very kind

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Jhan Suarez

Jhan Suarez

Product Specialist
Recent Reviews

May 18, 2025

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Employee Rating

I purchased a 2025 IS350 here in April, only because I

I purchased a 2025 IS350 here in April, only because I wanted the Ultrasonic Blue, and the experience was horrible. I declined their lowball trade-in offer on my car with only 500 miles, so the finance manager, Ibrahim Umar, spent hours trying to stick me with the highest interest rate possible, despite my perfect credit. He was condescending the entire time, constantly asking, “You happy??” Just remember, dealers often inflate your rate to profit off your loan. On the highway ride home, I noticed tire flat spots, as a vibration, likely from the car sitting too long. Days later, my service advisor, Kristi Moore, dismissed the issue and said I wouldn’t be getting new tires because her techs didn’t feel a vibration, after dangerously speeding on US1, no less. Her techs abused my brand-new car, flooring it to 6,000 RPM and 60 mph on side roads, trying to replicate the issue. I spent seven hours in service, and they only replaced one tire to humor me, which fixed nothing. After two more weeks and a battle with Lexus corporate, another dealer stepped up and replaced all the tires. North Miami refused to take accountability for an issue with the car they sold me. Beware: Once you sign the paperwork, you’re on your own.

Feb 13, 2025

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Ron and Jhan on the sales side were superb--they kept me

Ron and Jhan on the sales side were superb--they kept me updated on the status of the vehicle and answered all my texts and calls quickly. Matt Silva in finance closed the deal efficiently.

Jan 20, 2025

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See Jhan Suarez at North Miami Lexus, HE IS YOUR GUY!

See Jhan Suarez at North Miami Lexus, HE IS YOUR GUY!!! I have owned Lexus for over 30 years Jhan Suarez at North Miami Lexus, has my business from now on. Treated my with respect and honesty!!!

Dec 08, 2024

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The experience was incredible.

The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami

Oct 20, 2024

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Jhan provided exceptional service in resolving all

Jhan provided exceptional service in resolving all pending issues with my vehicle. His attention to detail and expertise were evident throughout the process. He kept me informed every step of the way. I appreciate his dedication to ensuring my vehicle ended in top condition. He was as amazing when I bought it as when I brought it to resolve the pending issues. I recommend Lexus of North Miami for your next vehicle; just make sure you ask for Jhan —definitely a five-star experience!

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Anders Castillo

Anders Castillo

Product Specialist
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Dealership Experience 1 years 6 months
Industry Experience 4 years 5 months
Recent Reviews

May 12, 2025

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Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

Apr 23, 2025

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Excellent service made sure everything was done and went

Excellent service made sure everything was done and went smoothly. He made the experience enjoyable.

Mar 18, 2025

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I only have good things to say Andres was very cordial

I only have good things to say Andres was very cordial respectful and knowledgeable. Met my needs.

Jan 19, 2025

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The was my first time at a big Lexus dealership.

The was my first time at a big Lexus dealership. My experience was great the financial manager Alex was awesome and straightforward with everything I need to do to get into my dream car and my salesman was awesome as well. I'm truly happy with my new 2025 RX 350 premium.

Jan 10, 2025

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Everyone was friendly & professional .

Everyone was friendly & professional . They seemed truly eager to help & answered all my questions . I’m so glad I decided to purchase a vehicle from Lexus

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Rodolfo Hernandez

Rodolfo Hernandez

Product Specialist
Recent Reviews

Jan 26, 2025

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walking in i was a little wary , but as soon as we

walking in i was a little wary , but as soon as we started talking i was confident i made the right choice, Rodolfo was great straight forward with the numbers and i was ready, bought this car and was happy on my way out, i recommend Rodolfo for all your Lexus needs - I got a GX550 Over trail -love it

Dec 27, 2024

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Rodolfo did an outstanding job keeping me informed and

Rodolfo did an outstanding job keeping me informed and promptly and efficiently delivered the car.

Dec 02, 2024

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Happy with the service provided by Rodolfo, he provides

Happy with the service provided by Rodolfo, he provides confidence with his explanations and knowledge, super grateful

Nov 29, 2024

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Great service very helpful a great experience over all .

Great service very helpful a great experience over all . Awesome experience at this location would recommend.

Nov 12, 2024

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Employee Rating

The Service Dept.

The Service Dept. is very professional. They are very quick to get in and out right away.

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Velianet Hernandez

Velianet Hernandez

Product Specialist
Recent Reviews

Mar 26, 2025

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Employee Rating

I'm highly satisfy with the services provided by Lexus or

I'm highly satisfy with the services provided by Lexus or North Miami. Scheduling is easy and timely, reception and diagnose is quick and I have the availability of resting or office area where I can continue my work and wait comfortable. People is very diligent and the wait time is accurate as plan. I also have a continuous update of the status.

Mar 25, 2025

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Employee Rating

I recently had the pleasure of leasing a 2025 Lexus ES

I recently had the pleasure of leasing a 2025 Lexus ES 350 from Lexus of North Miami, and I cannot say enough about the exceptional service I received. From the moment I walked into the dealership, I was greeted with professionalism and warmth. Velianet Hernandez, my sales associate, was absolutely fantastic. She took the time to understand my needs and worked diligently to ensure I found the perfect vehicle. Velianet’s dedication to customer satisfaction truly stood out, and I felt confident in every decision thanks to her guidance. Danielle Contaldi in finance was equally impressive!!! She went above and beyond to secure a deal that worked for me, making what can often be a stressful part of car buying feel effortless. Her expertise and friendly demeanor made the financial process smooth and transparent. The entire team at Lexus of North Miami demonstrated top-notch customer care, ensuring that every aspect of my experience was handled with efficiency and attention to detail. I drove away feeling valued as a customer and thrilled with my new Lexus ES 350. I highly recommend this dealership to anyone looking for a professional, hassle-free car-buying/leasing experience. Thank you, Velianet, Danielle, and the Lexus of North Miami team!

Mar 24, 2025

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The process to lease the vehicle was seamless.

The process to lease the vehicle was seamless. Great service by Velianet Hernandez. Her and management team kept their promises.

Feb 13, 2025

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Employee Rating

Velianet was fantastic I loved working with such a great

Velianet was fantastic I loved working with such a great professional. she hears my needs and was able to accommodate them.

Jan 28, 2025

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Employee Rating

Excellent service Excellent service Excellent service

Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service Excellent service

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Carlos Cuervo

Carlos Cuervo

Product Specialist
Recent Reviews

Jun 14, 2025

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Employee Rating

Excellent service very professional I would recommend

Excellent service very professional I would recommend definitely great customer service I will definitely invite friends and family to this place

Feb 11, 2025

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Employee Rating

Excellent excellent service.

Excellent excellent service. My service representative Eric did an excellent job with getting my car serviced.

Jan 15, 2025

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Employee Rating

Carlos is a good listener.

Carlos is a good listener. He does his best to make you a good offer

Jan 12, 2025

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Employee Rating

Thank you so much for helping us to get a new Lexus.

Thank you so much for helping us to get a new Lexus. Keep up with your good job, professionalism and loyalty. Very very very satisfied and recommended dealership 😘😘😘

Dec 21, 2024

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This is my third Lexus at Yiur dealership.

This is my third Lexus at Yiur dealership. All thre thanks to Carlos Cuervo. Gentleman and expert!!!

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Mona Green

Mona Green

Office Manager
Recent Reviews

May 30, 2025

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Employee Rating

Thank you for providing excellent service.

Thank you for providing excellent service. I would like to say thank you to Tyrie

Apr 01, 2025

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Employee Rating

Lexus of North Mimi is a Kingdom.

Lexus of North Mimi is a Kingdom. And Terry Bean is a King. Enough said. Glad to belong to this Kingdom. Thank you.

Mar 10, 2025

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Employee Rating

Everything was great and the service was quick and easy

Everything was great and the service was quick and easy it was 10 out of 10

Feb 28, 2025

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They keep emailing me, I have never been there.

They keep emailing me, I have never been there. I don't drive a lexus. I am not in miami.

Feb 02, 2025

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Employee Rating

Got 2025 Lexus GX 550.

Got 2025 Lexus GX 550. Perfect car! Good price! Best service, fast, friendly Will recommend

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Anthony Zaverukha

Anthony Zaverukha

Finance Manager
Recent Reviews

Apr 28, 2025

Dealership Rating
Employee Rating

It was a long process that should be simplified as other

It was a long process that should be simplified as other dealerships I have purchased from, but the experience with the employees was great. Jaker, the sales person and Anthony the finance person were incredible and made the experience so amazing. We felt like we were friends from the beginning. I was there with my wife and two of our kids and they made all of us feel so at home. You have good people working at your dealership… congratulations

Apr 20, 2025

Dealership Rating
Employee Rating

Excellent dealership only big disappointment was that no

Excellent dealership only big disappointment was that no one fully went through the vehicle operation with me. Salesperson Kali did a little explanation but only touch on about 10%.

Apr 10, 2025

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Lexus of North Miami provided excellent quality service.

Lexus of North Miami provided excellent quality service. Lexus of North Miami went over and beyond to make me feel comfortable and at ease.

Apr 06, 2025

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Thank you for all your help We had a great experience

Thank you for all your help We had a great experience at Lexus of North Miami All of you guys are really amazing Thanks

Dec 18, 2024

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Employee Rating

Great sales experience, though it would be better to have

Great sales experience, though it would be better to have direct communication and aftercare from my dealer. I would definitely recommend this dealership!

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Isaac Rodriguez

Isaac Rodriguez

Product Specialist
Recent Reviews

May 28, 2025

Dealership Rating
Employee Rating

I Definitely recommend Lexus of North Miami.

I Definitely recommend Lexus of North Miami. They have great prices and great deals but the best part is their excellent customer service! Special Thanks to Isaac, Todd, Reinaldo and the entire dealership team for making it such a great car buying experience, absolute 5 star service!

Mar 22, 2025

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Employee Rating

We had a most pleasant experience purchasing a Certified

We had a most pleasant experience purchasing a Certified RX 350 this month. Everyone we encountered went out of their way to ensure we were treated as a valued customer. Our sales rep was Isaac Rodriguez, who was cordial and knowledgeable. We marveled at the skills of Alex Esuarez in Finance who completed our transaction like a virtuoso at his magic keyboard! All this took place under the aegis of Alfred Utset, who held our car of choice for us without a deposit, and who also made sure that a ding on the right rear door was touched up to his satisfaction. We had just had a very bad experience with another dealer the previous month, and everything the team at North Miami did was as good as that was bad. We are thrilled with our "new" car. This team deserves - and has - our highest endorsement!

Dec 30, 2024

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This Dealership and customer service is hands down the

This Dealership and customer service is hands down the best!..I went to a previous Lexus dealer and they didnt help me at all. Once i got to Lexua of North Miami i knew i was in good hands. they got me the car of my dreams and the price i wanted!

Nov 12, 2024

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Best of the best dealer!

Best of the best dealer! They always give me everything I wanted! Isaac was wonderful and very kind! Thank you! See you on 32 months for 2028 new Lexus!

Oct 19, 2024

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Employee Rating

Best experience I have ever had at a car dealership!

Best experience I have ever had at a car dealership! Isaac in sales provided weekly updates on the status of my new car arrival.

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Marysabel Carrasco Prada

Marysabel Carrasco Prada

Product Specialist
Recent Reviews

May 31, 2025

Dealership Rating
Employee Rating

Buen trato por excelencia.

Buen trato por excelencia. Todos fueron muy amable y evacuaron todas mis dudas y preguntas. Todas las personas fueron muy amables, con una cortesía impecable. Recomendado 💯.

May 19, 2025

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It was a great help with my purchase today, with

It was a great help with my purchase today, with assistance with financing and tips about the car. I'm very grateful and very happy with their service.

May 16, 2025

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Employee Rating

The service was excellent, I recommend the seller

The service was excellent, I recommend the seller Marysabel great attention,all the employees show good attitude and helping to us

May 12, 2025

Dealership Rating
Employee Rating

Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

May 09, 2025

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Employee Rating

Marysabel was very attentive and helpful when I came in.

Marysabel was very attentive and helpful when I came in. The staff at Lexus North Miami is very welcoming.

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Andrew Amuah-Niamkey

Andrew Amuah-Niamkey

Product Specialist
Contact Me
Dealership Experience 1 years 5 months
Industry Experience 1 years 5 months
Recent Reviews

May 12, 2025

Dealership Rating
Employee Rating

Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

Mar 22, 2025

Dealership Rating
Employee Rating

Andrew Amuah-Niamkey is a professionals professional.

Andrew Amuah-Niamkey is a professionals professional. I truly appreciated their honesty, professionalism, and willingness to go the extra mile to ensure I was comfortable and confident in my decision. Thank you again for an outstanding experience!

Mar 05, 2025

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My experience with Frank and Lexus of North Miami was

My experience with Frank and Lexus of North Miami was amazing. The team was very pleasant and insured I got the vehicle that I want. Thanks again!!!

Feb 12, 2025

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Employee Rating

Andrew was excellent and extremely helpful.

Andrew was excellent and extremely helpful. He was professional and treated us with courtesy and respect.

Dec 18, 2024

Dealership Rating
Employee Rating

Great sales experience, though it would be better to have

Great sales experience, though it would be better to have direct communication and aftercare from my dealer. I would definitely recommend this dealership!

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Christian Marshall

Christian Marshall

Product Specialist
Contact Me
Dealership Experience 3 years 7 months
Industry Experience 3 years 7 months
My primary objective is to deliver exceptional service and ensure that my clients depart with a smile. Lexus competes in the luxury automotive industry, the most prestigious race in the world. We will treat each customer as we would a guest in our home. Fell free to contact my cell at any time: 305-440-7031.
Recent Reviews

Dec 19, 2024

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Employee Rating

Excellent service patient and understanding very

Excellent service patient and understanding very accommodating, they assisted me through the purchase process with professional approach. The entire team was wonderful to work with. I am grateful for the experience I had and would highly recommend this dealer and my team.

Oct 13, 2024

Dealership Rating
Employee Rating

CHRIS, JOSE, ADE and the insurance guy were GREAT!

CHRIS, JOSE, ADE and the insurance guy were GREAT! Very professional and made my car buying experience painless and amazing. THANK YOU ALL!!!

Oct 10, 2024

Dealership Rating
Employee Rating

It was the best experience I've ever had when buying a

It was the best experience I've ever had when buying a new car. Everyone was very helpful in the transaction start to finish. I would recomend Lexus of North Miami to anyone interested in a new Lexus.

Sep 30, 2024

Dealership Rating
Employee Rating

Very good experience.

Very good experience. It took a little too long, but we left with a beautiful car. Everyone who helped was friendly and polite.

Oct 25, 2023

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Employee Rating

Chris was amazing!

Chris was amazing! He listened to what I was looking for and helped me find perfect vehicle for me! I highly recommend Lexus of North Miami and the sale associate Chris! I am so happy with my Lexus NX hybrid!

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Tyrie Yansen

Tyrie Yansen

Product Specialist
Contact Me
Dealership Experience 4 years 4 months
Industry Experience 4 years 6 months
Recent Reviews

May 30, 2025

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Thank you for providing excellent service.

Thank you for providing excellent service. I would like to say thank you to Tyrie

Jan 23, 2025

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Employee Rating

This is a very friendly and supportive dealership.

This is a very friendly and supportive dealership. Luke is a fantastic guy. He demonstrated his enthusiasm in helping me achieve my goal. On other subject the cafeteria should remove the plastics in front of the counter. It brings the bad memories of the pandemia.

Jan 16, 2025

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Employee Rating

My service appointment was very seamless.

My service appointment was very seamless. I met with my associate and explained my issue, he looked up my coverage, explained everything and that was it. I waited about an hour or so and I was done.

Dec 18, 2024

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Employee Rating

Tyrie was the best!

Tyrie was the best! He went above and beyond, explained every detail and helped me make the right choice. I am grateful he was my sales person.

Oct 04, 2024

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Employee Rating

Mgr.

Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS

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Jeffrey Disla

Jeffrey Disla

Product Specialist
Recent Reviews

May 12, 2025

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Employee Rating

Come help me out find all the cars with all the selection

Come help me out find all the cars with all the selection I was very friendly all the way through. He helped me step by step and made the whole process very clear. He went through everything and took his time plus gave me the price I was looking for well being transparent for both sides

May 09, 2025

Dealership Rating
Employee Rating

Muchas gracias Estuvo muy bien el Servicio y el carro

Muchas gracias Estuvo muy bien el Servicio y el carro quedo como nuevo la verdad Recomiendo el Servicio

Apr 25, 2025

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Employee Rating

Always a great experience!

Always a great experience!!! Jeffery was awesome as usual. Thank you Jeffery and Tech team for your support today!!!!

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    IGOR KATAYEV

    IGOR KATAYEV

    Finance Director

  • Danielle Contaldi

    Danielle Contaldi

    Finance Manager

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    Danielle Contaldi

    Danielle Contaldi

    Finance Manager

  • AMAURI ROSARIO

    AMAURI ROSARIO

    Finance Manager

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    AMAURI ROSARIO

    AMAURI ROSARIO

    Finance Manager

  • MATTHEW SILVA

    MATTHEW SILVA

    Finance Manager

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    MATTHEW SILVA

    MATTHEW SILVA

    Finance Manager

  • QUDUS IJELU

    QUDUS IJELU

    Finance Manager

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    QUDUS IJELU

    QUDUS IJELU

    Finance Manager

  • ALEX SUAREZ

    ALEX SUAREZ

    Finance Manager

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    ALEX SUAREZ

    ALEX SUAREZ

    Finance Manager

  • TODD TARCZYNSKI

    TODD TARCZYNSKI

    Finance Manager

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    TODD TARCZYNSKI

    TODD TARCZYNSKI

    Finance Manager

  • Ibrahim Umar

    Ibrahim Umar

    Finance Manager

    Ibrahim Umar

    Ibrahim Umar

    Finance Manager

  • Anthony Zaverukha

    Anthony Zaverukha

    Finance Manager

    Anthony Zaverukha

    Anthony Zaverukha

    Finance Manager

Sales Administration

  • MONA GREEN

    MONA GREEN

    Office Manager

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    MONA GREEN

    MONA GREEN

    Office Manager

Servicio

  • Robert Ladaga

    Robert Ladaga

    Service Director

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    Robert Ladaga

    Robert Ladaga

    Service Director

  • Ed Rubenfeld

    Ed Rubenfeld

    Service Manager

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    Ed Rubenfeld

    Ed Rubenfeld

    Service Manager

  • Brittany  Rivera

    Brittany Rivera

    Customer Relations Manager

    Brittany  Rivera

    Brittany Rivera

    Customer Relations Manager

Collision Center

  • Hannah Navarro

    Hannah Navarro

    Body Shop Manager

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    Hannah Navarro

    Hannah Navarro

    Body Shop Manager

Lexus of North Miami 25.906171, -80.160604.