Testimoniales de Clientes
Thank you for your service
Benny is an asset for your company. Excellent and effective service. Thank you for everything
Great service, appointment on time, necessary information excellent. Notifications for car status impeccable. Very good service overall.
Appointment was excellent,, and on time, My service writer let me know when car was ready,,
Thank you Anna, for professionalism !
CHRIS, JOSE, ADE and the insurance guy were GREAT! Very professional and made my car buying experience painless and amazing. THANK YOU ALL!!!
ERIC AND NED ARE AMAZING. THEY DEFINITELY ENSURED I HAD A GREAT EXPERIENCE AT LEXUS.
Benny was fabulous and helped get the service completed in a professional way and very personable. We are very happy
Wonderful experience with these folks. My sales associate Cesar Alcoa was friendly and knowledgeable about the product.made me feel as if i was dealing with a friend. Nice people!
The Staff take pride in there customer service and always show respect and great customer service
I always have good service and prefer to wait for my car. It took longer than usual tho. I live in Coconut Grove but drive to north miami for service instead of Kendall.
Always goes the limit to make my visit worthwhile. The car is cared for in a timely fashion, detail outline of the price very curtious
Rodolfo was a great salesman, he was very kind and professional, I would 100% recommend buying your car from this dealership
Anders made buying from off the internet a breeze. He also set up shipping so I did not have to come pick it up. Highly recommend Lexus of North Miami if you are having trouble finding what you want.
Arrived without appointment with brand new GX 550 less that 300 miles. Identified noise as bring roof rack
Outstanding new car experience. We sold our old car and wanted a new, dependable safe vehicle for ourselves and granddaughter! We connected with Denis Shadrin and he worked with us and we decided on a three-year lease. Lexus of North Miami has made the car buying process easy and friendly for the customer. We were then directed to the Finance section to see Todd Tarczynski. We were in and out of his office rather quickly and then were directed to the auto insurance representative Juan Hernandez. His friendly demeanor and his speed in finding us a better insurance deal was ...
Outstanding new car experience. We sold our old car and wanted a new, dependable safe vehicle for ourselves and granddaughter! We connected with Denis Shadrin and he worked with us and we decided on a three-year lease. Lexus of Miami has made the car buying process easy and friendly for the customer. We were then directed to the Finance section to see Todd Tarczynski. We were in and out of his office rather quickly and then were directed to the auto insurance representative Juan Hernandez. His friendly demeanor and his speed in finding us a better insurance deal was outstanding. ...
Fast and Excellent Service center! Total worth the drive to have my car serviced there.
Fantastic friendly service. completely satisfied.would recommend to friends and family. definitely would return as a customer.
(Translated by Google) Super grateful for the attention, I highly recommend it (Original) Super agradecido con la atencion , lo recomiendo demaciado
Great service and great communication. I love my new GX 550! Thank you so much!
Buying a car at Lexus of North Miami was such a pleasant experience. All employees I had a chance to interact with were very attentive and professional. Special thanks to Anna, she is knowledgeable, accommodating and highly professional. Thank you Lexus of North Miami. You made me a happy customer. Special thank you to Anna.
I am very happy for Anna Kaloshina’s advice.she is professional and stylish. Thanks
Service was great and I waited for my car which was good timing. The waiting room was comfortable and service was good.
It’s always a pleasure to visit Lexus when I have to bring my car in for service. My representative Bobby, who tends to my needs is always so professional and patient with me! I love the spaciousness of the dealership and the cafe is a plus. You can’t wrong with LEXUS, trust me.
(Translated by Google) Excellent attention (Original) Excelente atención
Keep clients informed about vehicle status in service.
This is the best dealership at north Miami Lexus they make sure your car is up and running they don’t play no games when it comes to taking care of their customers thanks to Ed the manager and Ronald service advisor 🥰
Very professional, I appreciate “No Pressure Approach “. I am satisfied with the process. Thank you.
It was the best experience I've ever had when buying a new car. Everyone was very helpful in the transaction start to finish. I would recomend Lexus of North Miami to anyone interested in a new Lexus.
lev was great, set appointment with jonathan, hadme in and out in 30 minutes. jose from used cars also called me back promptly from a morning message i left and followed up to make sure i was satisfied, and yes i am! thank you herman goldszlager
Andrew in sales and Bobby in service are excellent. I can always rely on them for their expertise and I trust what they tell me. Thank you!
Great customer service, I had an overall great experience. Very professional and effecient. Got my car back brand new
Jhan Suarez made the process super simple… great car buying experience
Erick have good costumer service ,very flexible,in my opinion is good and very helpful
from the moment you drive in, it feels like professionalism. service advisor took me right away and was super efficient. Loaner was waiting for me. Great experience.
Excellent work and great job n fast great dealer, recommend to everyone, the advisor do great job
Andrew was excellent! He worked quickly, met my needs and my experience was great! Alex assisted me on the financing portion and was also excellent. My options were communicated and the process was efficient which is everything to me! Happy to be apart of the Lexus family!
Very professional. Short wait time. Very satisfied. I highly recommend it. I will gladly take my vehicle back there for service next time.
This was my first purchase from this dealership although I have purchased several Lexus in the past. It was easy to purchase the car I wanted at a fair price. I worked with Lev and found him knowledgeable, friendly and did not over sell . Trent in the financing office was also very good. Overall this was the best buying experience I have had at Lexus or any other dealership.
We were and had a good experience. It was longer that we expected but we finished satisfactory
The representative Eric was very professional. He answered all my questions and gave all information I need to know. I was very satisfied with the service.
Last Friday, I went in for services and was assisted by Genesis. She was incredibly professional, respectful, and polite. Genesis answered all my questions and provided top-notch service. I also want to mention Jade, my salesperson, who was attentive and provided me with the best options. She ensured that I drove out with the best SUV. The employees at Lexus Of North Miami are truly the best.
My recent service experience was mixed / inconsistent from start to finish. I had an appointment with Benny scheduled for 2:30 PM one day last week, but when I arrived, I was told he was out to lunch. It didn’t make sense to allow me to schedule during his break. Fortunately, I was transferred to Jonathan, who was a pleasure to work with. I needed a few things addressed: a full detail, repair for two rims with curb rash, and rattles in both the driver’s side and trunk that I wanted fixed. I even took a drive with the technician, ...
I purchased a 2025 UX 300h CPO from Lexus of North Miami. The dealership had an excellent selection of CPO cars and made an out of town purchase easy. Product Specialist Luke Smigiel responded quickly and professionally to my request for a quote. Thanks to Luke's help I was able to e-sign all documents and make the payment arrangements remotely. Luke even managed the delivery around a hurricane affecting my area. The delivery driver was prompt and handled the car with care. I could not be happier with my purchase.
Purchased a new 350 suv....personnel were competent, tough but fair! The process, while time consuming, ended in a fair and reasonable deal. Instruction in the car was thorough!
Demetri was incredibly helpful throughout the whole process and was able to get our car to us all the way from Miami to Phoenix!
Alex Mejias is a stand out at Lexus of North Miami. I live in MD; Alex is so extraordinary I will only buy from Lexus of North Miami. The Customer Service from Alex is the best experience I have had in 70 years on this earth. He has arranged pick up from the airport where the driver is waiting for me. VIP service for the common person. I highly recommend Alex teach Customer Service when he is promoted to higher leadership positions. A raise is warranted for this fine young man. I know a fine young man from my 30 years of ...
10/10 experience — easy, efficient and overall very pleasant. Yairon worked with me and kept me updated on the status of my dream car that arrived two weeks before the expected arrival time! Danielle made the finance process so easy and recommended a great maintenance package. Both very professional and great at what they do. So happy with my new ride!!
(Translated by Google) Delighted with your service (Original) Encantada con su servicio
We had a very good purchasing experience with Anna. She is very nice and professional. She usually returned my calls in minutes, and explained the features patiently. The test drive and financing processes are very smooth too. We have been to other dealerships, and we can tell the difference.
Been dealing with the Zinn group for 30 years and they always deliver. Their service is to the highest standard and service advisor Eric Garcia is as good as it gets.
I'm from TX and The Dealer ships in TX don't have the car GX550 Premium Plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Jhan & Anna who was following up. They spoke and answered all questions, professional to work with, even they did not give any deals, deposited and asked me to pay full amount before the car coming to Dealer. Finnaly, I got GX 550 Preminum Plus and satisfied with my purchase then hired a shipping company to ship ...
Great service from George Frontier, never fails to amaze me! he was very diligent and understood what I was looking for. Thank you Lexus Of North Miami!
Excellent and rapid service in assisting me to purchase my lease remotely. Thank you all.
Only a few words! Love my new Lexus ! Dennis was fabulous! Everything was ready when I got to the dealership. I signed and I was out ! Thank you ! Oh I finally got my red interior! ☺️
(Translated by Google) Wonderful service from a girl named Jane. (Original) Замечательное обслуживание от девушки по имени Джейн.
Great experience. Luke was very nice & professional. They made sure I was happy with my purchase & I am
We had a very good purchasing experience with Anna. She is very nice and professional. She usually returned my calls in minutes, and explained the features patiently. The test drive and financing processes are very smooth too. We have been to other dealerships, and we can tell the difference.
Had a great experience with Cesar, Rosie and Matthew. Recommend them at 100%.
I purchased a CPO from out of town. Lexus of North Miami obviously has experience is selling cars to out of town buyers. They make the process easy.
(Translated by Google) The process was very long. (Original) Fue muy prologado el proceso
Harry Faitelsonand whom I’ve been dealing with for over 20 years helped me out especially that I came over thinking I would get a loaner car because I had just had surgery and had drains in and all. Harry went above and beyond to assist me in such a challenging time. I would recommend and have recommended so many people over because of his service.. Amazing you guys have quit an asset. He’s willing to bend over backwards to make things right for the client and provide exceptional service. Maritza from the loaner department. was amazing she of course ...
I'm from TX and The Dealer ship in TX don't have the car GX550 premium plus and waiting list 6m-1 year. I found this dealer in Miami has the car i'm looking for, and so happy to talk and worked with Anna & Jhan, they spoke and answered all questions, professional to work with, even they did not give any deals, deposited and asked to pay full amount before car coming. But i'm satisfied with my car and hired to ship the car back to TX my own.
Diego was a true professional from start to finish during the purchase of our new GX 550z We are from Louisiana so it was a leap of faith for us to make a purchase in Miami and have it shipped to LA. Diego made sure it was a smooth and transparent transaction.
Mgr. Angel, & Tyrie Yansen always great ,Lexus customer since 1996 ,give them an opportunity to find the right car for you THANKS
Excellent service
Excellent service, thank you
Very satisfied with the experience of buying a car from Lexus of North Miami, from the first interaction Jhan Suarez all the way to finance, technical department, etc was a smooth process. Definitely I recommend doing business with this enterprise.
I had a fantastic experience working with someone who is truly a professional. Eric, I really appreciate your help!
Diego has excellent customer service skills. He kept me informed throughout the entire process. He was extremely professional and polite.
The dealership got in contact with me quickly after my inquiry. Clean, very spacious, and quiet. Had a variety of cars on the floor to look at which was nice.
Loved my experience with Veli, she was helpful and made the process seem less. Highly recommend her!
Very professional and great treatment I’ve been a client for many years I truly recommend it
Great service my service advisor was great responsive and not pushy my car drives like new
My husband and I had a great experience buying here. Our sales associate Jade was attentive and knowledgeable, and our finance manager Qudus explained everything in great detail. He was very professional and took care of all our questions/concerns, and Jade even took the time to demonstrate how everything worked. Shout out to Jovenel in the insurance department as well as he went above and beyond. This was a great experience buying a car, and they made sure we were happy with our purchase and took care of us even after they made the sale. Amazing customer service all ...
I took my Lexus NX300H in for repairs and the whole process has been quick and efficient. I want to personally thank Deena who took care of me and updated me throughout the way and thank you Lexus of North Miami team!
(Translated by Google) Very pleased with my purchase of my Lexi's Carlos Cuervo, excellent seller, very professional, very explicit, very charismatic, thank you for helping me find an excellent option, very satisfied, I am thank you (Original) Muy complacida con mi compra de mi Lexi’s Carlos Cuervo excelente vendedor muy profesional muy explicito muy carismático gracias por ayudarme en encontrar una excelente opción muy satisfecha estoy gracias
They were very kind and the best part of my experience was that they kept me updated on the process of everything that needed to be done with my car along with timelines. They were very efficient and my car looked brand new once they were done fixing it at the collision center.