Testimoniales de Clientes
I had a great experience with my sales person, Jorge Frontier, and the entire team of professionals that I worked with.
Each time I go to Lexus of North Miami, I have a good experience with the service department. The place is always clean, they make an effort to make your wait enjoyable , offering many options to pass the time Louis was a really great service advisor. Great communication, offered good advice. I look forward to working with him again on my next appointment. Thanks!
Excellent services. Ronnie is really excellent. Thank so much
Customer service was really good .
Sierra was a delight to deal with. From beginning to end she was on top of everything and got the deal quickly.
The service was great andd fast. My service advisor, Jonathan was very prompt and polite.
The sales associates are spectacular! They helped my son get his 1st car!
great experience
The service was professional. Communication was good and I was very happy with how the personnel also treated me. It was a very positive experience.
I would give Bobby Rahmani 10 stars if i could. He always has a solution to any car issues and is available for questions and appointments at your convenience.
Always a pleasure. The hospitality and genuine keep me coming back to this location. I could go to a dealership closer to my home, but it wouldn't be the same.
Bobby is always pleasant and professional. Love dealing with Lexus. Everyone is very helpful. Definitely continuing with Lexus.
It was a long process that should be simplified as other dealerships I have purchased from, but the experience with the employees was great. Jaker, the sales person and Anthony the finance person were incredible and made the experience so amazing. We felt like we were friends from the beginning. I was there with my wife and two of our kids and they made all of us feel so at home. You have good people working at your dealership… congratulations
I want to thank everyone who helped me to buy a car this Saturday, especially Jhan Suarez, excellent treatment, excellent person. Thank you 🙏
Working with this dealership and most especially with my sales person, Jorge Frontier was amazing. Nothing like what I’ve experienced in the past of this dealership I highly recommend the sales person and the finance person that he selected. Danielle was also incredible. I have nothing but great things to say and I’m happy that I made my purchase here
Don't go there for a paint job. They don't sand or buff, at least they didn't do it on my car and now my car is hazy.
What a terrible Lexus dealership by par !!! Long hours of waiting without your assigned service advisor updating with what's going on with your car. Too bad that I spent a lot of money on this particular Lexus dealership but I will never go back to that place for anything because there's a lot of customer service oriented dealerships that you can go to and leaving happy and contented inspite of spending a lot of money. Just beware just in case you want to dare to go to this NMB Lexus dealership, don't, don't go and avoid ...
Excellent help and service from Bobbie. Everything has been explained. He even went to my car to check on some functions.
Kudos to my service advisor Bobby. He’s the best. He is courteous, friendly, knowledgeable and always asking how is my wife and son. He’s a good person. Thank you Bobby.
Everything was excellent except I could have received better new car operating instructions. Instead I went to YouTube
Excellent in every way . My service advisor Cristy was very caring and professional . Thank you
I recently purchased a Lexus at North Miami and was very happy and impressed with the service and pricing. I worked with Anna and it was a pleasure working with her. Very professional.
Excellent in every way, thank you
I had a wonderful experience trading in my car at Lexus of North Miami. From the moment I walked in, I felt welcomed and taken care of. I want to give special thanks to Roman Santana and Jorge Frontier for their exceptional service, they truly went above and beyond. Also the financial person who always gave me the best advice. I had been with Lexus for a long time now because from the start to finish, the process had been always be smooth, transparent, and truly customer-focused. Roman was patient, knowledgeable, and made the entire process easy and stress-free, he ...
Just had my car inspected here and it was a really smooth experience. What made it even better was the cafe on site — they had some great options for quick bites while I waited, which was super convenient. Overall, it made something that usually feels like a chore actually pretty easy and pleasant.
The Service Advisor, Ronnie is excellent! The service was very good. But it took 30 minutes for me to have my car brought to me once I was finished at the cashier. It was the end of the day and NOT busy. This has happened to me the last several times and is unacceptable. There’s definitely an issue and inefficiency Olin that area.
Alex Mejia where can I start, you are the absolute best! Not only did you know exactly what to do you were extremely professional, patient and punctual. I felt like a celebrity this experience was the best I’ve had in my life. Thank you !!!! Lexus of North Miami you guys have an amazing employee. Thank you again.
Great dealership, very friendly staff wasting no time from the moment of arrival to finish easy to schedule service apointment.
My dealing was all by text and email and working that way with Demetri was wonderful.
The service department was great and the girls in the body shop kept me informed of the progress of my repairs and the final result came out great.
Lexus of North Miami was great. Very professional and knowledgeable . Always looking out for the customer.
Always a great experience!!! Jeffery was awesome as usual. Thank you Jeffery and Tech team for your support today!!!!
Love getting my car serviced at Lexus of NoMi. The attention and customer service is unparalleled which I feel is hard come by these days.
Excelente atención son muy profesionales , explican todos los pasos y el tiempo de satisfacción es muy rápido , la verdad me siento muy contento con toda la asesoría y mi carro nuevo , muchas gracias
My service Guy Semon was and has always been great, he Calls if I need other things done. I got my SUV detailed which was very good.
My experience was as ok . The service counselor was patient and help me with all information I needed.
My experience with Lexus of North Miami Service Department today was one of a kind! I received excellent service by one of their team’s service technician members by the name of Ro. Professionalism like no other, got the problem resolved for me in no time. He was very communicative and kind making The overall experience top-tier. Looking forward to bringing my car in for service whenever it’s due again just because of him. The service advisor was also top-tier. I definitely recommend. 10 out of 10 👍
Service went as scheduled and on time. Didn’t speak much to the advisor when dropping off the car. And didn’t speak to advisor when the car was done to over any recommended services or how the service went in general.
Service was good sermon has always been nice person Everytime I come in an his attitude is always same when he welcome in. I appreciate him as a service advisor.
Very satisfy for services received at Lexus North miamy few weeks ago. Thanks to Boby
I was very happy with the service .very courteous staff
Lexus of north Miami is a big dealership where anyone can trust in south Florida.
Our shopping experience at this location were stellar!!! Highly recommend this establishment-
High recommendation
Had an incredible purchasing experience. Will definitely recommend
I recently bought a car, and Jose was so helpful, proficient, quick and attentive! You will see him rushing around being everyone on service. If you need a new car, he is the one!
Excellent service made sure everything was done and went smoothly. He made the experience enjoyable.
Luis was great to work with. Straight forward and gets the job done, was able to find out how much everything will cost before driving 4 hours to the dealership. And there were no surprises when I got there.
(Translated by Google) The first experience of buying a car in the USA turned out to be as easy as shelling pears, even with an undeveloped credit history, and all thanks to professionals such as sales manager Anna and financier Tod!)) They helped, as they say, from A to Z! It took about two hours to do everything: registration, attaching the license plate, washing the car and filling the tank full!)) Everything was at the highest level!)) Thank you very much! (Original) Первый опыт покупки автомобиля в США оказалось проще простого даже при наличии не раскрученной кредитной истории, а все благодаря профессионалам таким как менеджер по продажам Анна и финансист Тод !)) Помогли как говорится от А до Я! На все про все ушло часа два: оформление, прикрутили номер, вымыли машину и заправили полный бак !)) Все было на высочайшем уровне!)) Спасибо огромное!
I just left with my Brand new BENZ!! Thanks to Todd and Anders they were both patient and very helpful with me the whole process was easy because of these two gentleman and I’m super happy with Lexus of North Miami honestly I will definitely be back for future purchases and I’m telling all my friends and family for sure!! 😊
This dealership is more efficient, accommodating, friendly and professional than Lexus of Pembroke Pines. I have to travel a long distance but the difference is night and day. Lexus of North Miami is by far better than other Lexus dealerships.
Luke in sales and Anthony in finance are the best of the best you will find in the car industry. Go to them and rest assured you’re in great hands.
(Translated by Google) Excellent service (Original) Excelent service
This was an amazing experience at Lexus NM. I have never leased a vehicle and Jade made the process smooth and easy to understand. I initially reserved a GX and Jade got me into one sooner than expected it! It’s my dream car and I cannot begin to say how grateful I was to work with Jade! Thank you x a million!
Great service, accomplished my issues, did not wait for car and the fix my problems with the service.
Very prompt & amazing service ,things were done timely manner.Ed Rubenfeld was very helpful.Thanks
My advisor Bobby was absolutely fantastic! He patiently and graciously answered all my questions and never showed any frustration, even when I asked him to check for additional services after the car was finished. I would definitely return!
I just leased an RX350 from Lexus of North Miami. I shopped Lexus of Pembroke Pines, Lexus of Kendall and Lexus of West Palm Beach. I found that Lexus of North Miami and my salesman, Luis Portillo, offered me the best price up and customer convenience services up front. Then Luis followed through with every promise that he made. I’ve leased a new RX350 for my wife every 3 years since 2002. This was absolutely my best lease experience to date.
Semon was super helpful and patient as I navigated the repair cost and provided info on my overall car health.
I asked for a price quote to have my Lexus ES 350 painted and I am still waiting for a response. Very dissatisfied. I would like someone to call me to discuss what needs to be done Michael Flynn 306-667-4880 305-710-9376 (cell)
Salesman Luke was very professional and straight forward. Danielle was very kind. I was treated very well by the staff at Lexus of North Miami
Amazing service thank you Que!!!Things were done in a timely manner satisfied with my service advisor as well
Excellent dealership only big disappointment was that no one fully went through the vehicle operation with me. Salesperson Kali did a little explanation but only touch on about 10%.
Everyone was pleasant, helpful, courteous. My car was finished in a timely manner. Excellent job.
At lexus their you receive Excellence custom services., staff Is very professional, helpful and efficient,
No pressure environment. Accommodating and knowledgeable
First time at a Lexus dealership for my wife and I. We came highly recommended by a family friend. This location is like the Taj Mahal of dealerships. We were directed to Salesman Luke. He was very straight forward and expedited the process. We took advance of their current Sign and Drive deal. We were treated very well by the entire team. Lexus of North Miami sold us our first Lexus but it definitely won’t be the last.
Very professional and attentive. Jonathan was very helpful.' My only criticism is that WiFi in the waiting area was SLOW!!
Excellent service, fast , easy comunicación they delivery very good service and easy to provide customer satisfaction
I had an amazing experience buying my car thanks to Alex at Lexus! From the moment I walked in, he was professional, knowledgeable, and truly went above and beyond to make the entire process smooth and stress-free. He answered all my questions with patience, made sure I got the best deal possible, and helped me feel confident every step of the way. If you’re looking to buy a car, ask for Alex—he’s the best!
Working with Sierra was great. I had a tight timeline to get a car and she got the job done professionally and cheerfully.
Ronald is amazing! Anything he recommends, he makes me feel i can trust him with my eyes closed.
Love Lexus of north Miami , this was my second car and I always get the absolute best service from my salesman Erez, to my service advisor Kristi who was extremely helpful with giving me updates on my brakes , and rotors , I have been around to other dealership and I get skeptical on service but never with Lexus of north Miami !!!! Keep up the great work !!!!
Ronnie is great. The process is a breeze.
all works smoothly dont change anything Thanks for choosing Lexus of North Miami, select a rating below to finish your review on DealerRater.
We had an outstanding experience with Carlos Fernandez at Lexus of North Miami. His attention to detail was impeccable, ensuring every aspect of our purchase was covered. What stood out most was his genuine, human approach—he made us feel valued and heard. He promptly answered all our calls and provided thorough information, making the entire process seamless. We highly recommend Carlos Fernandez for anyone looking for a top-notch car buying experience!
Great experience with Jeffrey (Sales) and Anthony (Finance). They were very responsive and helpful.
Excellent 50,000 mile check-up. In and out in 1.5 hours. My customer service agent is a gem!
VIP Manager Terry Bean is no nonsense guy. Makes you feel like he is the family.
I had a wonderful car buying experience at Lexus of North Miami. Terry Bean in particular was cordial, timely and answered all my questions. His assistant was vital in making my experience extremely enjoyable. Great customer service!
Excellent customer service and a high attention to details. They really worked with me to get the best deal as well as financing. I strongly recommend them
Excellent 50,000 mile check-up service. service agent wonderful and had the car in and out within 90 minutes.
I have a excellent experience at the Lexus service, the advisor was very professional and explained the status of my car etc
Thank you Jaker Soto! He got me exactly what I wanted…It was an incredible experience—quick, easy, and extremely helpful.. I love my car so much!!!❤️❤️❤️ highly recommended 👍
Great experience. Jose was very helpful and did his best to get us out quickly.