Pre-Owned 2018 Lexus IS 300 RWD 4D Sedan

  • VIN: JTHBA1D27J5083811
  • Stock: 21699401
Price $34,999
Details
This is getting attention. 61 people have recently viewed it.

Basic Info

  • Exterior:
    Gray
  • Drivetrain:
    RWD
  • Interior:
    Blk F Sport Nuluxe
  • Transmission:
    8-Speed Automatic with Direct Shift
  • Engine:
    2.0L I4 Turbocharged
  • Fuel Efficiency:
    22 CITY / 32 HWY
  • Mileage:
    25,079

Key Features

  • Backup Camera
  • Fog Lights
  • Keyless Entry
  • Power Seats
  • Sunroof / Moonroof

History Report

Description

IS 300 F Sport, 2.0L I4 Turbocharged, Nebula Gray Pearl, Black w/F SPORT NuLuxe Seat Trim, Active Sound Control, Aluminum Sport Pedals, Black Headliner, F SPORT NuLuxe Seat Trim, F SPORT Package, F SPORT Tuned Suspension, Heated & Ventilated Front F SPORT Seats, High-Friction Front Brake Pads, LFA Inspired TFT Instrumentation, Low & High Beam Twin Projector LED Headlamps, Side & Rear F SPORT Badging, Silver Performance Trim, Stainless Steel Scuff Plates, Unique Front Fascia/Grille, Unique Rear Bumper, Wheels: 18" F SPORT Split 5-Spoke Alloy. CARFAX One-Owner. Clean CARFAX. Certified. Nebula Gray Pearl 2018 Lexus IS 300 F Sport RWD 8-Speed Automatic with Direct Shift 2.0L I4 Turbocharged


L/Certified Details:

* 161 Point Inspection
* Roadside Assistance
* CERTIFIED WARRANTY: Unlimited-mileage warranty up to 6 years. Balance of new car warranty (4 Year/50K Miles) plus 2 Year/Unlimited-mileage L/Certified warranty. SERVICE MAINTENANCE: Complimentary Maintenance Plan covering the first four basic factory-scheduled maintenance services for 2 years or 20,000 miles
* Warranty Deductible: $0
* Vehicle History

22/32 City/Highway MPG

Awards:
* 2018 KBB.com 10 Most Awarded Brands * 2018 KBB.com Brand Image Awards

Vehicle Details

Details

  • F SPORT Package
  • 10 Speakers
  • Active Sound Control
  • AM/FM radio: SiriusXM
  • CD player
  • Radio data system
  • Radio: Lexus Display Audio
  • Air Conditioning
  • Automatic temperature control
  • Front dual zone A/C
  • Rear window defroster
  • Power driver seat
  • Power steering
  • Power windows
  • Remote keyless entry
  • Steering wheel mounted audio controls
  • Four wheel independent suspension
  • Speed-sensing steering
  • Traction control
  • 4-Wheel Disc Brakes
  • ABS brakes
  • Dual front impact airbags
  • Dual front side impact airbags
  • Emergency communication system: Lexus Enform w/Safety Connect
  • Front anti-roll bar
  • High-Friction Front Brake Pads
  • Knee airbag
  • Low tire pressure warning
  • Occupant sensing airbag
  • Overhead airbag
  • Rear anti-roll bar
  • Rear side impact airbag
  • Power moonroof
  • Unique Rear Bumper
  • Brake assist
  • Electronic Stability Control
  • Exterior Parking Camera Rear
  • Auto High-beam Headlights
  • Delay-off headlights
  • Front fog lights
  • Fully automatic headlights
  • Panic alarm
  • Security system
  • Speed control
  • Auto-dimming door mirrors
  • Bumpers: body-color
  • F SPORT Tuned Suspension
  • Heated door mirrors
  • Low & High Beam Twin Projector LED Headlamps
  • Power door mirrors
  • Side & Rear F SPORT Badging
  • Turn signal indicator mirrors
  • Unique Front Fascia/Grille
  • Aluminum Sport Pedals
  • Auto-dimming Rear-View mirror
  • Black Headliner
  • Compass
  • Driver door bin
  • Driver vanity mirror
  • Front reading lights
  • Garage door transmitter: HomeLink
  • Heated & Ventilated Front F SPORT Seats
  • Illuminated entry
  • LFA Inspired TFT Instrumentation
  • Outside temperature display
  • Overhead console
  • Passenger vanity mirror
  • Rear reading lights
  • Rear seat center armrest
  • Silver Performance Trim
  • Stainless Steel Scuff Plates
  • Tachometer
  • Telescoping steering wheel
  • Tilt steering wheel
  • Trip computer
  • F SPORT NuLuxe Seat Trim
  • Front Bucket Seats
  • Front Center Armrest
  • NuLuxe Seat Trim
  • Power passenger seat
  • Split folding rear seat
  • Passenger door bin
  • Alloy wheels
  • Wheels: 17" x 7.5" Split 5-Spoke Alloy
  • Wheels: 18" F SPORT Split 5-Spoke Alloy
  • Speed-Sensitive Wipers
  • Variably intermittent wipers

Payment Options

Get Directions

Please enter an address

to 14100 Biscayne Blvd - North Miami, FL 33181

Get Directions

Disclaimer:

*All pricing and details are believed to be accurate, but we do not warrant or guarantee such accuracy. The prices shown above may vary from region to region, as will incentives, and are subject to change. Vehicle information is based off standard equipment and may vary from vehicle to vehicle. Call or email for complete vehicle information. All specifications, prices and equipment are subject to change without notice. Prices and payments do not include tax, titles, tags, finance charges, documentation charges, emissions testing charges, or other fees required by law, vehicle sellers or lending organizations.

While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 305-526-4677 or by visiting us at the dealership.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 5.9% interest and 20% downpayment.

**Sticker reflects features and subscriptions available at time of original vehicle purchase. See your Lexus dealer for updated information.

Contact a Top Rated Specialist

Powered By DealerRater
Maria Morrone

Maria Morrone

Product Specialist
119 Reviews
View Bio
Luis Portillo

Luis Portillo

Product Specialist
37 Reviews
View Bio
Carlos A Fernandez

Carlos A Fernandez

Product Specialist
11 Reviews
View Bio
View All Specialists
Maria Morrone

Maria Morrone

Product Specialist


5 | 119 Reviews
Luis Portillo

Luis Portillo

Product Specialist


5 | 37 Reviews
Carlos A Fernandez

Carlos A Fernandez

Product Specialist


5 | 11 Reviews
Denis Shadrin

Denis Shadrin

Product Specialist


5 | 125 Reviews
Jeff Brooks

Jeff Brooks

Product Specialist


5 | 23 Reviews
Roman Santana

Roman Santana

Product Specialist


4.2 | 34 Reviews
Jhan Suarez

Jhan Suarez

Product Specialist

N/A | 1 Review
Wilma Monsalve

Wilma Monsalve

Product Specialist

N/A | 1 Review
Wayne Sommer

Wayne Sommer

Executive Sales Specialist

N/A | 43 Reviews
Harry Faitelson

Harry Faitelson

Product Specialist

N/A | 29 Reviews
Nina Paul

Nina Paul

Product Specialist

N/A | 8 Reviews
Efrain Ponce

Efrain Ponce

Product Specialist

N/A | 7 Reviews
Frank Vidal

Frank Vidal

Product Specialist

N/A | 6 Reviews
Jose Figureoa

Jose Figureoa

Product Specialist

N/A | 6 Reviews
Nelson Paulino

Nelson Paulino

Product Specialist

N/A | 6 Reviews
Alexander Mejias

Alexander Mejias

Product Specialist

N/A | 4 Reviews
Amauri Rosario

Amauri Rosario

Product Specialist

N/A | 4 Reviews
Erez Shemesh

Erez Shemesh

Product Specialist

N/A | 3 Reviews
Jorge Frontier

Jorge Frontier

Product Specialist

N/A | 3 Reviews
Nicholas Wehby

Nicholas Wehby

Product Specialist

N/A | 3 Reviews
Raul Rovira

Raul Rovira

BDC Manager

N/A | 2 Reviews
Brittany Times

Brittany Times

BDC Agent

N/A | 1 Review
Rosebella Reyes

Rosebella Reyes

Product Specialist

N/A | 1 Review
Andres Duschatzky

Andres Duschatzky

Product Specialist

Andrew Verneuil

Andrew Verneuil

Product Specialist

Anna Kaloshina

Anna Kaloshina

BDC Agent

Cesar Alcala

Cesar Alcala

Product Specialist

Demetri Melekos

Demetri Melekos

Product Specialist

Gabriela Mota

Gabriela Mota

BDC Agent

Hawah Ezell

Hawah Ezell

BDC Agent

Isaac Rodriguez

Isaac Rodriguez

BDC Agent

Jake Silverberg

Jake Silverberg

Product Specialist

Jaker Soto

Jaker Soto

Product Specialist

James Macaluso

James Macaluso

BDC Agent

Lina Bautista

Lina Bautista

Product Specialist

Maritza Hernandez

Maritza Hernandez

BDC Agent

Massiel Curiel

Massiel Curiel

BDC Agent

Mouayad Alkabouni

Mouayad Alkabouni

Product Specialist

Patrick Rosen

Patrick Rosen

Product Specialist

Ramon Cabrera

Ramon Cabrera

Product Specialist

Sissi Hernandez

Sissi Hernandez

Product Specialist

Terry Bean

Terry Bean

Fleet Manager

Tyrie Yansen

Tyrie Yansen

BDC Agent

Viviana Almog

Viviana Almog

BDC Agent

Willian Viegas

Willian Viegas

Product Specialist

Yuliia Hrechko

Yuliia Hrechko

BDC Agent

Maria Morrone

Maria Morrone

Product Specialist
Recent Reviews

Nov 10, 2021

Dealership Rating
Employee Rating

They provided my with extraordinary "over the top"...

They provided my with extraordinary "over the top" service..before, during, and after the sale!

Sep 23, 2021

Dealership Rating
Employee Rating

Excelent service by Maria Monrone. Thanks for everything,...

Excelent service by Maria Monrone. Thanks for everything, the service was truly outstanding by her.

Sep 02, 2021

Dealership Rating
Employee Rating

This is my second Lexus with this dealership and It’s...

This is my second Lexus with this dealership and It’s always been a very professional experience. Maria Morrone was excellent and went above and beyond her duties in order for me to leave with the car that I wanted.

Aug 24, 2021

Dealership Rating
Employee Rating

I had a great experience with Maria with my second and...

I had a great experience with Maria with my second and third vehicle from North Miami Lexus. Pleasure to work with.

Aug 13, 2021

Dealership Rating
Employee Rating

Maria did a great job. Very knowledgeable. Made the...

Maria did a great job. Very knowledgeable. Made the process a joy. Highly recommend her. Dealership is the best there is.

View More Reviews on DealerRater
Luis Portillo

Luis Portillo

Product Specialist
Contact Me
Dealership Experience 1 years 3 months
Recent Reviews

Nov 24, 2021

Dealership Rating
Employee Rating

I love this dealership! Whether service or sales I am...

I love this dealership! Whether service or sales I am always treated like a top client ! Luis is the best ever . He really took so much time with me and helped make the right decision. He really cared about my experience and made me feel comfortable and confident with my purchase. He is truly an expert answering every question I had and patiently explaining everything. I truly appreciate his level of service and will be forever loyal to Luis and Lexus! Thank you guys!

Sep 02, 2021

Dealership Rating
Employee Rating

Luis was amazing and made this experience very...

Luis was amazing and made this experience very pleasant!!! Definitely recommending him to friends and family. Thank you, Lexus. You have a lifetime client here!!!

Aug 05, 2021

Dealership Rating
Employee Rating

I definitely recommend Q and Luis the Team at Lexus of...

I definitely recommend Q and Luis the Team at Lexus of North Miami ! They were fast and efficient with my trade in to a new lease. It was the best experience I have ever had at a dealership! All went smooth :) thank you!

Aug 03, 2021

Dealership Rating
Employee Rating

Amazing experience! Friendly staff, and the salesman luis...

Amazing experience! Friendly staff, and the salesman luis was knowledgeable of everything! He made sure to ask necessary questions that I may have of the car.

Aug 02, 2021

Dealership Rating
Employee Rating

I always experience great customer service at Lexus North...

I always experience great customer service at Lexus North Miami. One of the reasons I’ve stuck with the Lexus family. Luis was great and patient on getting me exactly what I was looking for. I would recommend Luis to any friend or family looking for a new Lexus.

View More Reviews on DealerRater
Carlos A Fernandez

Carlos A Fernandez

Product Specialist
Recent Reviews

Nov 20, 2021

Dealership Rating
Employee Rating

Amazing! The process with Mathew and Carlos was great,...

Amazing! The process with Mathew and Carlos was great, they helped us get the best deal and were very patient. Buying/leasing can be very stressful but with there help it’s been a breeze.

Apr 20, 2021

Dealership Rating
Employee Rating

My experience with Lexus of North Miami is Awesome I was...

My experience with Lexus of North Miami is Awesome I was led to buy a Lexus 3yrs ago and they have not disappointed me at all this is my second Lexus Car. I am very happy

Apr 02, 2021

Dealership Rating
Employee Rating

My experience was Carlos Fernandez was absolutely...

My experience was Carlos Fernandez was absolutely exceptional!!! He went out of his way to get the job done for me and I was able to drive out of the lot with a brand new 2021 thanks to him. Lexus of north Miami is the way to go 100%. Asks for Carlos Fernandez if you want the job done right !!!

Feb 11, 2021

Dealership Rating
Employee Rating

Last Sunday I decided to look for a Lexus!! Well I...

Last Sunday I decided to look for a Lexus!! Well I actually had one but it was 2010 So I didn’t know that I can get a lovely car and the most important was the Nice Guy Named Carlos Fernandez helped me to choose a very and lovely Lexus, he was very professional helped me to do a good selection!! Also he helped me with a easy financially , I’m totally grateful with him, and I hope he can help me with my next Car ... don’t doubt to use him when you need to But a Good Car ... Carlos Fernandez His name ...

Feb 09, 2021

Dealership Rating
Employee Rating

My experience at Lexus of North Miami was like no other....

My experience at Lexus of North Miami was like no other. Carlos was very thorough and professional, I would recommend him 10 times out of 10.

View More Reviews on DealerRater
Denis Shadrin

Denis Shadrin

Product Specialist
Contact Me
Dealership Experience 4 years 3 months
Industry Experience 8 years 9 months
As your sales consultant, I promise to provide a comfortable and easy car shopping experience every step of the way. Your needs and satisfaction are my primary focus in providing you with a smooth selling deal. I ensure to be straight forward and honest with you under any given circumstance. As my client you will get service from a knowledgeable and professional sales associate prepared to answer your every question. I am committed in being attentive to my clients and building professional relationships to gain your business. At Lexus of North Miami in South Florida, our passion is providing our customers with a world-class Lexus ownership experience. Based on performance, customer satisfaction and strong work ethics I have proven to be a top producer, salesman of the year and ranked top 20 nationally, as well as many time salesman of the month during my time in the automotive business. Keeping outstanding level of professionalism and excellent consumer follow-up, help me continue to r
Recent Reviews

Oct 07, 2021

Dealership Rating
Employee Rating

It was incredible , excellent attention , I recommend...

It was incredible , excellent attention , I recommend everyone to buy their car there ,it was wonderful .

Sep 22, 2021

Dealership Rating
Employee Rating

Denis was a pleasure to work with. I have been...

Denis was a pleasure to work with. I have been purchasing cars at this dealership for over thirty years and continues to be an excellent experience each and every time.

Sep 18, 2021

Dealership Rating
Employee Rating

I had the Best experience!!! At North Miami Beach Lexus!...

I had the Best experience!!! At North Miami Beach Lexus! Thanks so much for making my purchase hassle feel Denis and Qudus your guys are wonderful!

Aug 25, 2021

Dealership Rating
Employee Rating

Have been coming to Lexus of North Miami for years and...

Have been coming to Lexus of North Miami for years and every time they exceed our expectations!

Aug 19, 2021

Dealership Rating
Employee Rating

Buying a Lexus car with Denis was a pleasant moment for...

Buying a Lexus car with Denis was a pleasant moment for me. Everything went quickly, professionally and as comfortably as possible!

View More Reviews on DealerRater
Jeff Brooks

Jeff Brooks

Product Specialist
Recent Reviews

Sep 10, 2021

Dealership Rating
Employee Rating

Today ruined all the goodwill from the dealership, sales...

Today ruined all the goodwill from the dealership, sales and service. Ronald Campos was rude, causing us of stupidity. We are still waiting for service and it's been over an hour.. No manager to speak to

Apr 09, 2021

Dealership Rating
Employee Rating

The experience did not start out very well but ended...

The experience did not start out very well but ended great. I had booked an appointment and they confirmed multiple times but they never told the salesperson. When I showed up they couldn't find the salesperson and we waited while the receptionists just continued to page the salesperson. Thank goodness Jeff Brooks walked by and asked if he could help us. Jeff took over. He arranged the test drive and guided us through unfamiliar streets. During the negotiations, we was even handed and worked diligently to secure the deal closed. Jeff was not pushy which is a rare trait in most car salesman. Alex Suarez handled the financial side. We came with a financing pre-approval from a lender which made the financing transaction my simpler as Alex thought it was a great rate.

Dec 28, 2020

Dealership Rating
Employee Rating

I would like to rate 5 Stars Jeff’s Brooks service. This...

I would like to rate 5 Stars Jeff’s Brooks service. This is my third Lexus I he provided me with. Jeff can put me on his list of loyal and satisfied customers. Thank you, Jeff. Alex Lopouchanski RE Broker Miami Preconstruction Realty.

Dec 22, 2020

Dealership Rating
Employee Rating

Jeff Brooks was awesome. Reliable and very experience...

Jeff Brooks was awesome. Reliable and very experience sales person. Me and my wife were very happy. We got best deal possible . We will definitely recomend

Dec 27, 2019

Dealership Rating
Employee Rating

Good experience with the Lexus dealership of North Miami...

Good experience with the Lexus dealership of North Miami and Denis, professional and well mannered salesman. Check it out for yourself, I would recommend it.

View More Reviews on DealerRater
Roman Santana

Roman Santana

Product Specialist
Recent Reviews

Oct 15, 2021

Dealership Rating
Employee Rating

Excelente la atención y el trato recibido por el vendedor...

Excelente la atención y el trato recibido por el vendedor y todo el colectivo de trabajo

Sep 13, 2021

Dealership Rating
Employee Rating

Awful dealership~ Lied about fees I would need to pay...

Awful dealership~ Lied about fees I would need to pay upon returning my car. Beware!

Apr 06, 2021

Dealership Rating
Employee Rating

Ramon was my salesman he came in on his day off take what...

Ramon was my salesman he came in on his day off take what he had to do everything was just the way you said that we talked on the phone it was perfect great service

Mar 03, 2020

Dealership Rating
Employee Rating

I want to recommend Roman Santana he did such a good job...

I want to recommend Roman Santana he did such a good job with me help me with all my process for my brand new Is 2020 😍 Thanks Roman

Dec 11, 2019

Dealership Rating
Employee Rating

My daughter and I both leased new Lexus IS300’s today and...

My daughter and I both leased new Lexus IS300’s today and had an amazing experience. Q was our finance manager, Vanessa helped me with my car and Roman helped my daughter. The whole experience was wonderful. I am very happy

View More Reviews on DealerRater
Jhan Suarez

Jhan Suarez

Product Specialist
Recent Reviews

Nov 21, 2021

Dealership Rating
Employee Rating

Wilma will work above and beyond to get you the price...

Wilma will work above and beyond to get you the price you’re looking for!

View More Reviews on DealerRater
Wilma Monsalve

Wilma Monsalve

Product Specialist
Recent Reviews

Nov 21, 2021

Dealership Rating
Employee Rating

Wilma will work above and beyond to get you the price...

Wilma will work above and beyond to get you the price you’re looking for!

View More Reviews on DealerRater
Wayne Sommer

Wayne Sommer

Executive Sales Specialist
Recent Reviews

May 05, 2021

Dealership Rating
Employee Rating

Been with Wayne since my 3rd Lexus in 2011 and still with...

Been with Wayne since my 3rd Lexus in 2011 and still with you guys to this very day. He has been a pleasure to work with and always looks out for me. Wayne is probably the best employee there at North Miami and I can guarantee at least one text/phone call from him each year to find out if everything’s ok. Really appreciate your customer service bro.

Jan 27, 2021

Dealership Rating
Employee Rating

I’m always requesting to get Mauricio when I take my car...

I’m always requesting to get Mauricio when I take my car for service as Mauricio Always is pleasant , answers my questions respectfully and always is able to get a Loaner for me exactly or as similar as possible to the one I have Leased. He is the Best!

Jan 07, 2021

Dealership Rating
Employee Rating

Very happy with my purchase - Louis helped me out - the...

Very happy with my purchase - Louis helped me out - the dealership was great. All Things done in house : thank you for helping me to find this car

Feb 26, 2019

Dealership Rating
Employee Rating

Wayne Sommer is one of the best sale man

This guy wanye is a 5 star sale man I was thinking about leaving Lexus but wanye convinces me to stay Wayne could sell water to a waterman

Jun 06, 2018

Dealership Rating
Employee Rating

Great Customer service!

Everyone was so helpful and kind. Curtious, out going and friendly. They went the extra mile to assure good customer satisfaction. Ps. I love the car, God is Good!

View More Reviews on DealerRater
Harry Faitelson

Harry Faitelson

Product Specialist
Recent Reviews

May 23, 2021

Dealership Rating
Employee Rating

Harry, Thank you for your help you are the best salesman...

Harry, Thank you for your help you are the best salesman at Lexus of North Miami. I love my NX 300. I will be sending clients your way.

Aug 28, 2019

Dealership Rating
Employee Rating

Oil change

Take 2 hours on Mondays Seems like every time different price on oil change. Not sure it’s normal. Benny was good service manager Will recommend but take too long for oil change I had to choose sales person which I don’t know and picked randomly

Jul 25, 2019

Dealership Rating
Employee Rating

Customer Service

Was Excellent from Start to Finish Knowledgeable, patience and Professional. They walked me through it and helped me find the Car I wanted. Didn’t give up on me

May 23, 2019

Dealership Rating
Employee Rating

Very good attention

This dealer gives a good attention and service We are very happy and we use this dealership for many years We are very happy with our salesperson Harry Fatelson

May 03, 2019

Dealership Rating
Employee Rating

Very professional throughout. They listen to the customer.

Harry Faitelson is the best salesman I have ever worked with. This is the third vehicle I have leased with him. I will continue to work with him.

View More Reviews on DealerRater
Nina Paul

Nina Paul

Product Specialist
Recent Reviews

Sep 18, 2020

Dealership Rating
Employee Rating

My experience with Lexus of North Miami has been nothing...

My experience with Lexus of North Miami has been nothing short of world class. Nina Paul is an exceptionally knowledgeable and professional sales person. She strives to understand your needs, your desires, and your means and her resulting recommendations are spot-on. If you are looking for a new (or used) vehicle you must request to see Nina Paul when you visit. You will be treated with a level of respect and integrity uncommon these days. Very highly recommended!

May 04, 2019

Dealership Rating
Employee Rating

I M SURPRISED HOW IN LEXUS OF NORTH MIAMI TAKE CARE OF ME

I WANT TO THANKS ALEX SUAREZ, SEAN KAMAL, AND MABELE, FOR ALL THEIR HELP AND ATTENTION, AND COOLABORATION. ALL MY DEALS WITH LEXUS OF NORTH MIAMI HAS BEEN EVALUATED AND MAKE IT HAPPEN.

Mar 07, 2019

Dealership Rating
Employee Rating

Waste of time

When you try to make people come to your place you would have to be honest with them all the way and not let them hear whatever they would like to hear over the phone just to make them come to your place and once you there and spend time you understand that between whatever you heard overs the phone and whatever they telling you in the office there is to different world Wouldn’t recommend to get overs there Do not waste your time

Oct 07, 2018

Dealership Rating
Employee Rating

Extremely frustrating!!

I leased a vehicle from Lexus of North Miami on Sept 3 and part of the transaction was trading in my wife’s Mercedes C 250. Sales representative Nina and Manager Gus Arcon facilitated the deal. Gus sent us to Robert Nelson in finance and he told us it would take approximately 10-14 days for them to pay off our vehicle and when they received the title then send us a equity check. On Sept 17th, I reached out to Robert in finance because our Mercedes still had not been paid off. He said he did not know why but would call me by the end of the day. On Sept 21st, I called Gus Arcon because I had not heard back from Robert and my vehicle had still not been paid off. Gus apologized and said he would have them overnight a check to Mercedes and Robert would call me back that day with the details. Sept 25th, my vehicle still had not been paid and I had not heard back from Robert or Gus. I called Lexus Corporate to complain, they told me to contact Lexus of North Miami Customer Service because they are independently owned. Robert from finance called me back and told me that their company was so big that the accounting department was overwhelmed and that’s why they had not paid off my vehicle. Funny though, it only took 1 week for Lexus to send me a payment invoice for my new vehicle. Frustrated, I called their customer service representative, Allison. Allison investigated the complaint and she and her supervisor, Samantha Thompson, called me back, telling me the same thing- that the company was so big that their accounting department was overwhelmed. However, she would have them overnight a check to Mercedes. I asked her how long it would take to receive my equity check, she stated it could be up to six weeks. On September 28- 25 days after I traded in my vehicle- it was finally paid off. I’m very frustrated dealing with Lexus of North Miami and feel it outrageous that it took 25 days to pay off my vehicle and ridiculous that it could take another 6 weeks or a total of 2 1/2 months to receive a equity check. Although we are enjoying our new Lexus, the frustration of dealing with this dealership with their lack of communication and efficiency is not worth the hassle. Take your business elsewhere!! I have voicemail and emails to verify my claims.

Aug 24, 2018

Dealership Rating
Employee Rating

Improves pick up times

I Went in for a standard maintenance. The dealership improved their pick up times from the last time my husband picked up my car. They did refute my husbands account of the pick up times but I know that he did text me quite a few times about how long the wait was and i’ve also experienced waiting for a while between them texting when it was ready and actually being able to pick it up (not as long as him though) but I was pleasantly surprised that it only took a couple minutes to get the car this time.

View More Reviews on DealerRater
Efrain Ponce

Efrain Ponce

Product Specialist
Recent Reviews

Apr 29, 2021

Dealership Rating
Employee Rating

Maria and Lexus of North Miami made my experience...

Maria and Lexus of North Miami made my experience extremely comfortable and provided peace of mind that I was making the right decision. Five star!!

Feb 01, 2019

Dealership Rating
Employee Rating

A wrong made right

Got off to a rocky start with this dealership due to an internet salesperson who made promises that were not feasible. In the end, both Efrain and Peter were able to salvage the deal and made the experience smooth sailing thereafter. Appreciate all of their hard work on our behalf. Love my new Lexus!

Nov 29, 2018

Dealership Rating
Employee Rating

Excelment

It was an amazing experience., The salesman was excellent as wel, the entire experience was amazing., and the car is also amazing, It's always an amazing experience to visit Lexus of North Miami.

Sep 14, 2017

Dealership Rating
Employee Rating

Great Service

We experienced professional service, we are happy and very satisfied customers!!! We would definitely recommend this dealership to our friends and family. Thank you very much!

Aug 28, 2017

Dealership Rating
Employee Rating

Second chance

Efrain was great! Easy to work with and patient. I was very close to switching dealers because of my experience with another sales person! I was told I had a deal verbally and then was told it couldn't be done on my way to sign. It left a very bad taste after being a Lexus lesee for 10 years! But I think Efrain has found a family of Lexus owners that will keep coming back to him! On a side note you need more people verifying insurance. Waiting for one person to do that is exhausting. And the gentleman doing it was so slowwwwwwww.

View More Reviews on DealerRater
Frank Vidal

Frank Vidal

Product Specialist
Recent Reviews

Aug 26, 2019

Dealership Rating
Employee Rating

TOP NOTCH Dealership!!!

Lexus of North Miami is number ONE in my book! I visited the dealership on Sunday afternoon and was greeted by everyone I came in contact with. They were pleasant, knowledgeable, and understanding. We worked with Henry on my second visit to the dealership. On the phone Henry agreed to honor a deal, and kept his promise. He made the car buying process very easy and he was transparent about everything. I was able to take care of all of my needs (financing and insurance) while I was there. After the purchase, Henry got in the car with us and went over all of the features of the car so that I can “fully experience my Lexus.” He answered every question I had and made sure I understood. I cannot express how impressed I was enough. I had been visiting dealerships for over a month and I did not have great experiences. I purchased from Lexus of North Miami because they have pride in the quality of the car and the quality of their service. I definitely recommend visiting their store, you will enjoy your experience. I am happy to be a new member of the Lexus family! ***They have a spa, gym, and cafe***

Aug 19, 2019

Dealership Rating
Employee Rating

They lie to make the sales

I get a new leased car and they offer me an insurance for tires for the whole lease time (3 years). I went to change the tires before the 3 years and they told me that day that the insurance covered just two years and I was actually still paying that insurance. When my lease ended, I went to the dealer to either change the car, buy it o just get rid of it. Robert Nelson, the finance manager, told me that I will received a maintenance service included for free up to 40,000 if I buy the car. After being negotiated with them the price, I decided to buy the car. When my car was 38,800 miles, I went to do the maintenance service and again.. they told me that the maintenance was just for 2.5 years and they charged me $200 for the service! I will add thay of course I requested a written document of these offers that thay made me but they said that it was necessary because they have it on record and that there was no way to make a document for that, the they do not have the document of the forms to give me anything or written They are a complete liars!! If you go to this dealer, please make sure to receive a written document of whatever they offer. If you do not get it, they will just not give you what they promised. Also Harvey Gonzales from Service is super rude. Worst service agent ever. He do not care if you are happy with the service or not.

Jun 15, 2019

Dealership Rating
Employee Rating

Best customer service ever.

My buying experience at Lexus of North Miami was great. Frank Vidal and Alfred Utset were very helpful and informative on all cars. Best customer service ever!

Apr 26, 2019

Dealership Rating
Employee Rating

How Lexus North Miami Cheats Trusting Customers....

How Lexus North Miami Cheats Trusting Customers... The deadline for my registration car's tag ended, which it received in with the purchase of a car in Lexus North Miami. I came to their office. At the cashbox I explained my issuer. The assistant gave me the address where to go to renew the registration of my car. Today I arrived and I was told that it would cost $ 105. At the same time, they explained that the agency takes only $ 13 fee for its service, so as not to go anywhere else, and the rest goes as a collection of the Florida State. I paid and told my husband about it. The husband was frantic. He showed me the official prices of the DMV and that such a solution costs only $ 32.5. So Lexus North Miami or SOME individual employees in collusion with this agency on Halandelle 33009 (701 West Hallandale blv suite 106) and get their kickback!!!!! That is was a reason why they asked me to pay in cash or by debit card. This arrogance and deception customers!!! They charged me $ 70 extra !!!!! This is how I understand deception on the trust of customers. So minimum $ 35 unofficially goes into the pocket someone of a Lexus North Miami!!!!! And maybe more, if the agency’s fee is really $ 13?! Then this is beyond fraud !!! Is $ 70 in your pocket for a request to help a Lexus customer renew registration&?????? A shame!!!

Apr 10, 2019

Dealership Rating
Employee Rating

Professional and bests place

If you like the bests, you have to go Lexus north miami, beautiful place , nice and professional Agents , very satisfied thanks Lexus north miami and especially frank Vidal 🙏

View More Reviews on DealerRater
Jose Figureoa

Jose Figureoa

Product Specialist
Recent Reviews

Jan 20, 2021

Dealership Rating
Employee Rating

I had a great experience buying my NX 300. Jose Figueroa...

I had a great experience buying my NX 300. Jose Figueroa was very helpful and proactive, the dealer has a great customer service team ….Good job guys!!

Aug 31, 2020

Dealership Rating
Employee Rating

Maria was very professional and knowledgeable about her...

Maria was very professional and knowledgeable about her profession. If I you go to north Miami Lexus highly suggest you speak to Maria to help you.

Sep 29, 2019

Dealership Rating
Employee Rating

High quality service.

As I was researching and shopping on varies websites for the most convenient Vehicle, I came upon the Lexus North Miami dealership, which I am please to say it was by far my best decision . Each representatives delivered a professional, helpful and high quality service. They created a easy and enjoyable atmosphere. Greatly welcome by Maria Morronne, who was not only patient but passionate with assisting me on making sure my experience was the best. With her knowledge on knowing about each vehicle, she confidently Remove any confusion and started working towards my need. Thank you so much Maria!!! Jose Figueroa, Aside from being able to listen attentively and making sure I'd felt comfortable he ensure that My every needs were his first priority. Thank you for your prompt assistance Jose!!! you are the best The Hero of the day, Mathew Silva ,you have an outstanding quality, honesty, and integrity. I've enjoyed doing business with you . The Pricing on the car and my trade was fair, and I left with a great deal on my new car. I will go back here again because of the excellent customer service and high quality vehicles. Definitely recommend you to all my friends and family You won't find a better car dealer than Lexus North Miami.

Apr 16, 2019

Dealership Rating
Employee Rating

Very recommendable

José Figueroa help me that day and he knew everything I asked. Help me getting better rates And explain me all the concerns that I have.

Aug 24, 2018

Dealership Rating
Employee Rating

Improves pick up times

I Went in for a standard maintenance. The dealership improved their pick up times from the last time my husband picked up my car. They did refute my husbands account of the pick up times but I know that he did text me quite a few times about how long the wait was and i’ve also experienced waiting for a while between them texting when it was ready and actually being able to pick it up (not as long as him though) but I was pleasantly surprised that it only took a couple minutes to get the car this time.

View More Reviews on DealerRater
Nelson Paulino

Nelson Paulino

Product Specialist
Recent Reviews

May 23, 2020

Dealership Rating
Employee Rating

I went to visit North Miami Lexus and Maria Morrone...

I went to visit North Miami Lexus and Maria Morrone helped me she is amazing I had gone 2 times before to Lexus Pembroke Pines and they said they could not help me well Maria made things happen she made a miracle she’s amazing great customer service friendly very sweet please go see here she makes impossible become possible also her coworker Nelson Pulido is great they make a great team go to Lexus of North Miami they are amazing great customer service and also friendliest staff

Dec 23, 2019

Dealership Rating
Employee Rating

All of this dealer can’t be better!! All the staff are...

All of this dealer can’t be better!! All the staff are really proactive and try to help and do everything in order to improve the service

Oct 10, 2019

Dealership Rating
Employee Rating

Had a fantastic experience leasing my new Lexus Nx 300...

Had a fantastic experience leasing my new Lexus Nx 300 from Nelson. He is great to work with. Highly recommend working with him, makes car buying a pleasure.

Oct 07, 2019

Dealership Rating
Employee Rating

Just purchased my wife vehicle from Him. He listened to...

Just purchased my wife vehicle from Him. He listened to what I was looking for and helped me choose the right car for me, a beautifull Lexus Nx 300. I would recommend him and the dealer to people I know. I will be a return customer, for sure! Overall the experience was great, these guys take car buying to a new level with the espectacular dealer.

May 01, 2019

Dealership Rating
Employee Rating

Amazing experience

Very happy and please with the customer service from Maria and Nelson. I absolutely love my NX300. Thank you so much for the amazing experience.

View More Reviews on DealerRater
Alexander Mejias

Alexander Mejias

Product Specialist
Recent Reviews

Aug 26, 2019

Dealership Rating
Employee Rating

Beautiful experience

You should be proud of your team in Lexus North Miami. They were very friendly and professional. They answered all the questions and explained everything in detail. I and my wife thank you for everything.

May 15, 2019

Dealership Rating
Employee Rating

LIARS!!Stay away BAIT AND SWITCH😡

By far the worst experience ever! I came in to get a Lexus NX and was told the same day that because of my credit on equifax they weren’t able to approve me. I said to Alex Mejias that it’s okay and not to worry about it. I’ll just wait until my credit fix then get the car. He told that he finance manager will call me the next morning ( which was a lie) . The following morning He call me and told me I was approve but need to come in to finished all the paper with the finance manager . I said okay but if it’s not the same offer I DONT NOT WANT IT!. He told me I just need to come in. ( very shady). I said no I’m not doing that because I need to know if I was approved with the same rate ,terms, and monthly payments. He still insisted me to come in. I hung up. About 1 hr later this guy I never spoke with called me from Lexus of North Miami name Mark Ricciadi( very shady guy, be aware) told me that Alex told him to call me . I explain to him the same thing ( if the price isn’t the same I don’t not want it and I will not drive from Boca and waste my time). He told me that the price was the same and that he is looking at it.( the phone is recorded so I’m sure you guys have all this) I left work just to come to this dealer because theyve been forcing me to come. Once I step inside the finance office , sitting there for about 30mins this finance guy going to tell me that I wasn’t approve for the same payment. I was approved for a tier 3. Which the payments was SKYROCKETED! I was furious😡. I wasted money getting into an Uber and to come here for that price. I will be reporting this type of practice to the BBB. This is unacceptable!😡😡😡😡😡 THIS IS THE WORST PLACE EVERY TO GET A CAR!!! Please stay away!! Consumer Affairs will be getting this too.

May 13, 2019

Dealership Rating
Employee Rating

Delivery was not good

When I picked up car nothing was done . Took car home with the plastic still on floor and on door panels . Plastic still on antenna there is parts in glovebox that was to be put on at dealer still in glove bic

Jan 23, 2019

Dealership Rating
Employee Rating

Very good service

Service was fast and very good. Erica was friendly and knowable. Would go back to Erica for future service It was my first service appointment but was not able to use the spa at no charge

View More Reviews on DealerRater
Amauri Rosario

Amauri Rosario

Product Specialist
Contact Me
Dealership Experience 4 years 5 months
Industry Experience 31 years 3 months
My customers are away's happy!
Recent Reviews

Jun 10, 2021

Dealership Rating
Employee Rating

Very good experience , friendly professional ,easy fast...

Very good experience , friendly professional ,easy fast trade in . Always answers my phone calls and answers all questions. I recommend highly you go to North Miami Lexus .

Mar 17, 2019

Dealership Rating
Employee Rating

Outstanding service

Excellent customer service from everyone, very professional and friendly staff, I was skeptical at first but was pleasantly surprised to have such a smooth and easy process. Highly recommend this dealership.

Mar 06, 2019

Dealership Rating
Employee Rating

Great customer service

Extremely satisfied with my purchase , Syed who was my finance did a phenomenal job to make that I was in and out of the dealership. It was the best car buying experience by far. Thanks to Amaury and syed!

Feb 28, 2019

Dealership Rating
Employee Rating

Lots of patience and professionalism

Today I left the dealership very happy after I was helped in purchasing the car I wanted. Al the paperwork was very clear and Mr. Bukhari was very kind and helpful in the process as well as his fellow colleague Amaury Rosario. I felt I could come back here on my own and receive the best service and help for me to be satisfied with my purchase. Thank you again and would totally recommend them to anyone

View More Reviews on DealerRater
Erez Shemesh

Erez Shemesh

Product Specialist
Recent Reviews

Sep 17, 2019

Dealership Rating
Employee Rating

Bad service

The finance manager was so rude . Comparing to the experience that I had with the Hennessy Lexus in GA, I can rate the one In North Miami zero (0)

Apr 22, 2019

Dealership Rating
Employee Rating

Great fast moving staff

Erez my salesperson was amazing He gets things done no BS He had great product knowkedge And moves quickly to get the best deal The manager made the deal happen and finance guy was great

Apr 10, 2019

Dealership Rating
Employee Rating

Lexus of north miami

Overall very positive experience a very lengthy process but all employees were very pleasant and helpful the tech team was helpful if u have questions after the sale

View More Reviews on DealerRater
Jorge Frontier

Jorge Frontier

Product Specialist
Recent Reviews

Jul 26, 2021

Dealership Rating
Employee Rating

Everyone on board was committed to helping me with my...

Everyone on board was committed to helping me with my first vehicle. Very patient and understanding of my needs. When I was willing to give up,I was asked how can I assist you? They were willing to help me and I am very please with my new Lexus 350

Feb 15, 2021

Dealership Rating
Employee Rating

It was a real pleasure get my first Lexus with Jorge at...

It was a real pleasure get my first Lexus with Jorge at Lexus of North Miami. He made the experience a memorable one! It was amazing!

Nov 03, 2019

Dealership Rating
Employee Rating

The service was amazing. The vehicle choices were good....

The service was amazing. The vehicle choices were good. Only one negative thing is that the cars don’t have Apple car play. Otherwise everything was great.

View More Reviews on DealerRater
Nicholas Wehby

Nicholas Wehby

Product Specialist
Recent Reviews

Jul 26, 2021

Dealership Rating
Employee Rating

Everyone on board was committed to helping me with my...

Everyone on board was committed to helping me with my first vehicle. Very patient and understanding of my needs. When I was willing to give up,I was asked how can I assist you? They were willing to help me and I am very please with my new Lexus 350

Apr 28, 2021

Dealership Rating
Employee Rating

Maria made sure everything went smoothly in order for me...

Maria made sure everything went smoothly in order for me to get my dream car! Amazing service! Very efficient, quick and resourceful. Thank you so much!

Nov 25, 2019

Dealership Rating
Employee Rating

Maria was awesome! We changed our mind at least 3...

Maria was awesome! We changed our mind at least 3 different times and it didn’t phase her one bit! She made the car buying process fun! We would definitely go back to her!

View More Reviews on DealerRater
Raul Rovira

Raul Rovira

BDC Manager
Recent Reviews

Aug 10, 2019

Dealership Rating
Employee Rating

Great!!

I only went in for an oil change and Ryan informed me I had a recall on a fuel pipe. I was given a loaner car until the pipe was fixed. Great service!!!

May 28, 2019

Dealership Rating
Employee Rating

New Car Delivery Prep

The new car delivery prep needs much improvement. On the 2019 NX 300 I leased on May 17, the vehicle was delivered dirty, missing valve stem caps, missing F Sport right fender badge which was confirmed by my home survelliance cameras which showd the badge missing when I pullefd into my drive way returning from the dealetship. Overall a bad expierence and your fianance rep Mauricio is very shaddy in his deals and needs customer service training.I have a long history with Lexus and own a ISF. I would strongly recommend to re visit my deal.

View More Reviews on DealerRater
Brittany Times

Brittany Times

BDC Agent
Recent Reviews

Sep 06, 2017

Dealership Rating
Employee Rating

Customer service great

He is great and he try's to help in anyway for the customer he was very patient and his customer service I loved I'm glad to be a customer of his

View More Reviews on DealerRater
Rosebella Reyes

Rosebella Reyes

Product Specialist
Recent Reviews

Jul 20, 2020

Dealership Rating
Employee Rating

Gracias por todo, realmente lograron ayudarme con lo qué...

Gracias por todo, realmente lograron ayudarme con lo qué estaba buscando,estoy muy contento con la compra realizada,la atención fue increíble en todo momento, gracias.

View More Reviews on DealerRater
Andres Duschatzky

Andres Duschatzky

Product Specialist
View More Reviews on DealerRater
Andrew Verneuil

Andrew Verneuil

Product Specialist
View More Reviews on DealerRater
Anna Kaloshina

Anna Kaloshina

BDC Agent
View More Reviews on DealerRater
Cesar Alcala

Cesar Alcala

Product Specialist
Contact Me
Dealership Experience 3 years 9 months
Industry Experience 15 years 11 months
View More Reviews on DealerRater
Demetri Melekos

Demetri Melekos

Product Specialist
View More Reviews on DealerRater
Isaac Rodriguez

Isaac Rodriguez

BDC Agent
View More Reviews on DealerRater
Jake Silverberg

Jake Silverberg

Product Specialist
View More Reviews on DealerRater
Jaker Soto

Jaker Soto

Product Specialist
View More Reviews on DealerRater
James Macaluso

James Macaluso

BDC Agent
View More Reviews on DealerRater
Lina Bautista

Lina Bautista

Product Specialist
View More Reviews on DealerRater
Maritza Hernandez

Maritza Hernandez

BDC Agent
View More Reviews on DealerRater
Massiel Curiel

Massiel Curiel

BDC Agent
View More Reviews on DealerRater
Mouayad Alkabouni

Mouayad Alkabouni

Product Specialist
View More Reviews on DealerRater
Patrick Rosen

Patrick Rosen

Product Specialist
View More Reviews on DealerRater
Ramon Cabrera

Ramon Cabrera

Product Specialist
View More Reviews on DealerRater
Sissi Hernandez

Sissi Hernandez

Product Specialist
View More Reviews on DealerRater
Terry Bean

Terry Bean

Fleet Manager
View More Reviews on DealerRater
Willian Viegas

Willian Viegas

Product Specialist
View More Reviews on DealerRater
Yuliia Hrechko

Yuliia Hrechko

BDC Agent
View More Reviews on DealerRater

Contact Us

  • This field is for validation purposes and should be left unchanged.
  • Find the Right Person

    Connect with one of our top rated specialists.
    Maria Morrone
    Luis Portillo
    Carlos A Fernandez
    Powered By DealerRater
    Show Our Specialists Hide Our Specialists
    Maria Morrone

    Maria Morrone

    Product Specialist

    119 Reviews
    Luis Portillo

    Luis Portillo

    Product Specialist

    37 Reviews
    Carlos A Fernandez

    Carlos A Fernandez

    Product Specialist

    11 Reviews
    Denis Shadrin

    Denis Shadrin

    Product Specialist

    125 Reviews
    Jeff Brooks

    Jeff Brooks

    Product Specialist

    23 Reviews
    Roman Santana

    Roman Santana

    Product Specialist

    34 Reviews
    Jhan Suarez

    Jhan Suarez

    Product Specialist

    1 Review
    Wilma Monsalve

    Wilma Monsalve

    Product Specialist

    1 Review
    Wayne Sommer

    Wayne Sommer

    Executive Sales Specialist

    43 Reviews
    Harry Faitelson

    Harry Faitelson

    Product Specialist

    29 Reviews
    Nina Paul

    Nina Paul

    Product Specialist

    8 Reviews
    Efrain Ponce

    Efrain Ponce

    Product Specialist

    7 Reviews
    Frank Vidal

    Frank Vidal

    Product Specialist

    6 Reviews
    Jose Figureoa

    Jose Figureoa

    Product Specialist

    6 Reviews
    Nelson Paulino

    Nelson Paulino

    Product Specialist

    6 Reviews
    Alexander Mejias

    Alexander Mejias

    Product Specialist

    4 Reviews
    Amauri Rosario

    Amauri Rosario

    Product Specialist

    4 Reviews
    Erez Shemesh

    Erez Shemesh

    Product Specialist

    3 Reviews
    Jorge Frontier

    Jorge Frontier

    Product Specialist

    3 Reviews
    Nicholas Wehby

    Nicholas Wehby

    Product Specialist

    3 Reviews
    Raul Rovira

    Raul Rovira

    BDC Manager

    2 Reviews
    Brittany Times

    Brittany Times

    BDC Agent

    1 Review
    Rosebella Reyes

    Rosebella Reyes

    Product Specialist

    1 Review
    Andres Duschatzky

    Andres Duschatzky

    Product Specialist

    Andrew Verneuil

    Andrew Verneuil

    Product Specialist

    Anna Kaloshina

    Anna Kaloshina

    BDC Agent

    Cesar Alcala

    Cesar Alcala

    Product Specialist

    Demetri Melekos

    Demetri Melekos

    Product Specialist

    Gabriela Mota

    Gabriela Mota

    BDC Agent

    Hawah Ezell

    Hawah Ezell

    BDC Agent

    Isaac Rodriguez

    Isaac Rodriguez

    BDC Agent

    Jake Silverberg

    Jake Silverberg

    Product Specialist

    Jaker Soto

    Jaker Soto

    Product Specialist

    James Macaluso

    James Macaluso

    BDC Agent

    Lina Bautista

    Lina Bautista

    Product Specialist

    Maritza Hernandez

    Maritza Hernandez

    BDC Agent

    Massiel Curiel

    Massiel Curiel

    BDC Agent

    Mouayad Alkabouni

    Mouayad Alkabouni

    Product Specialist

    Patrick Rosen

    Patrick Rosen

    Product Specialist

    Ramon Cabrera

    Ramon Cabrera

    Product Specialist

    Sissi Hernandez

    Sissi Hernandez

    Product Specialist

    Terry Bean

    Terry Bean

    Fleet Manager

    Tyrie Yansen

    Tyrie Yansen

    BDC Agent

    Viviana Almog

    Viviana Almog

    BDC Agent

    Willian Viegas

    Willian Viegas

    Product Specialist

    Yuliia Hrechko

    Yuliia Hrechko

    BDC Agent