Customer Testimonials

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DealerRater Jan 21, 2022

This dealership absolutely did right by me. I had a great experience here, my the first time at this location, specifically with the Salespersons Cesar and Maria. They were courteous, provided great customer service, and were a wealth of knowledge on the car I was interested in. I ABSOLUTELY recommend this place. They helped my with everything. I love my car. THANK YOU!

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DealerRater Jan 16, 2022

He went above and beyond to help and keep us satisfied. Will be buying from him again soon. Good guy.

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DealerRater Jan 13, 2022

Carlos is great! If it wasn't for him, I would of not gone back to get the car. He is professional and respectful. Highly recommend him.

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DealerRater Jan 13, 2022

William was warm and supportive from the start. I appreciate his attentiveness and felt extremely heard by him. I left satisfied. I would absolutely recommend him.

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DealerRater Jan 8, 2022

Ramon is a good salesman, he is very cooperative with the client and offers very good attention, for me he is the best

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DealerRater Jan 6, 2022

Yairon Naples was immensely helpful in securing a great deal for me on the purchase of my IS 300 at the end of my lease. Everyone at the dealership is efficient and pleasant and their customer service is very good. Yairon in particular was very responsive to my questions and continued to follow up before and after the purchase to make sure I was happy. He was a pleasure to work with.

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Cars Jan 6, 2022

Sissi was wonderful to work with. She was knowledgeable, attentive, and not pushy. I recommend her. There were some errors in the final numbers, but were resolved by the team.

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DealerRater Jan 3, 2022

Excellent experience! Willian went above and beyond to get me the vehicle I wanted and made the process incredibly easy.

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Cars Jan 1, 2022

On arriving to Lexus NMB, I had the best experience! I was greeted by Deena Porras, and from that moment I knew I was in excellent hands! Deena was on top of every detail. I couldn't have been more pleased. She even gave me an estimate date that the repair would be finished, and with all the delays etc, the car was shining and ready on the estimated date. Thanks to Deena! She's the best and made my experience with Lexus wonderful!! She also made the process of renting a car from Enterprise easy, fast, and efficient. I ...

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DealerRater Jan 1, 2022

If you need a Lexus, Maria is the person to call! She is super nice, extremely reliable and efficient. She works quick and was able to get me an amazing deal!!

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DealerRater Dec 25, 2021

Excellent service, pleasant individual and would recommend friends and family members to Willian as the salesperson.

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DealerRater Dec 24, 2021

Quick and effective service. Good loaner vehicle. Mauricio, the customer service rep was very attentive and made the process seamless.

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Cars Dec 24, 2021

Babak is an excellent service rep! Always helpful and attentive to my needs of service! Excellent customer skills! Always a pleasure to see him! Will go out of his way to accommodate me!

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DealerRater Dec 23, 2021

Very nice my Lexus ES El mejor de todos, especial conducción y comodidad. Magnífica experiencia

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Cars Dec 18, 2021

Everyone has always been terrific at Lexus of North Miami, This is my 7th car with them. Wayne has always been the key to my returning time after time.

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DealerRater Dec 18, 2021

Willian was a pleasure to do business with. Professional and dedicated to his client always. He was the reason I walked put of Lexus with a car.

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DealerRater Dec 18, 2021

Great service and very great Salesman. I’ll definitely coming back. Thanks Jeff to helping us.

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DealerRater Dec 17, 2021

I didn't have a problem with the dealership directly. I had a problem with one of its salespersons. This was the second car I leased from him, 2019 ES350, and It was fine. The second, a 2021 NX 300, I asked him a question that was important to me, I got the wrong answer, he knew the right one, I trusted him. I found out the right answer when I got home, the deal was already done!

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Cars Dec 17, 2021

I HAD A FENDER BENDER AND I WAS DEALING WITH THE COLLISION DEPT. OH WHAT A GREAT EXPERIENCE (DEENA) WAS MY REP FOR THAT DEPT. SHE HANDLED EVERYTHING WITH SUCH GRACE AND I RECVD MY VEHICLE BACK IN A TIMELY MANNER, AND THE WHOLE DPT WAS VERY PROFESSIONAL. LEXUS DID AN EXCEPTIONAL JOB ON MY VEHICLE.

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DealerRater Dec 15, 2021

Maria has done an amazing job with me and my family, We have been going to Lexus of North Miami for over 10 years and plan to stay forever. Maria goes up and above all expectations! I’m about to get my 5th car give her and am extremely excited about it!

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DealerRater Dec 15, 2021

Excellent customer service, and care, special thanks to Andres Duschatzky for the superb treatment , 100% recommended.

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DealerRater Dec 13, 2021

Thank you for your help and attention in choosing my new car You are The best dealer Thanks again

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DealerRater Dec 11, 2021

Attentive, explained procedures to me, explained what was to be done to car, returned when said they would, friendly, polite

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Cars Dec 11, 2021

Love the services at North Miami Lexus. My first maintenance on my NX 300 was completed with no delay! The staff are always very professional and knowledgeable.

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DealerRater Dec 11, 2021

So easy to work with .. I hope to achieve The final product once it’s available… dealership is always welcoming

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DealerRater Dec 11, 2021

Willian is an amazing salesman! He’s smart, sweet, honest, and generous! He’s makes the entire shopping experience worth having! Willian will fulfill all your expectations and make the process feel simple and easy. He sold both my mom and I new cars within 1 week of each other! He’s just that good, haha!

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DealerRater Dec 10, 2021

Had the experience of buying a Lexus and to be honest the reason I made the purchase was William Viegas. I originally was looking for a Mercedes, but he knowledge about the Lexus and the info and explanation he gave me, made me buy the Lexus.

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DealerRater Dec 10, 2021

I had a great experience, Willian got me the greatest and affordable deal, the exact color combination, I just bought my dream car at Lexus of North Miami and Willian was great, handle the entire process, he was social, polite and always professional, even when it came down to negotiations. Willian and the entire team made me feel special. Like they were enjoying seeing me happy with my new car. Even the detail guys were out there wiping down every last inch of it before I got in to drive away. Seriously, Lexus of North Miami hires great people and ...

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DealerRater Dec 10, 2021

Did a great job from start to finish .very professional a great salesperson. I'm looking forward to Future business together

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DealerRater Dec 10, 2021

Will was awesome during my visit. He was very professional and when I'm ready for another car I will seek him out. Excellent customer service!

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DealerRater Dec 10, 2021

Working with William was a relax experience, we got straight to the point and all my expectations where met. Thanks for going above and beyond.

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DealerRater Dec 10, 2021

Williamson very attentive and knowledgeable of the car and was willing to go out of his way to look for what I really wanted thank you

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DealerRater Dec 10, 2021

Great guy, attentive and patient! Ask for him by name 😉 he will make sure you get the right deal!

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DealerRater Dec 10, 2021

Willian did an awesome job helping me to find a car for my daughter. Willian even drove it to my home the following morning and but a bow on it to surprise her. He really went above and beyond and made it a great car buying experience.

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DealerRater Dec 6, 2021

Friendly staff. Excellent and efficient service. Benny is the best. Always a great experience at Lexus of North Miami.

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DealerRater Dec 3, 2021

Maria is the best salesperson in this dealer this is my second car that I buying with her and always is the best experience. Thank you so much for you help you are amazing!!!!

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DealerRater Nov 30, 2021

My first time going into Lexus of North Miami and it was complete pleasure. Buying a car it's not easy, but Wilma Monsalve sure made it easy and help me till the end. What make the difference are always the people. AWESOME EXPERIENCE. Thank you so much.

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DealerRater Nov 24, 2021

I love this dealership! Whether service or sales I am always treated like a top client ! Luis is the best ever . He really took so much time with me and helped make the right decision. He really cared about my experience and made me feel comfortable and confident with my purchase. He is truly an expert answering every question I had and patiently explaining everything. I truly appreciate his level of service and will be forever loyal to Luis and Lexus! Thank you guys!

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DealerRater Nov 21, 2021

Wilma will work above and beyond to get you the price you’re looking for!

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DealerRater Nov 20, 2021

Amazing! The process with Mathew and Carlos was great, they helped us get the best deal and were very patient. Buying/leasing can be very stressful but with there help it’s been a breeze.

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DealerRater Nov 10, 2021

They provided my with extraordinary "over the top" service..before, during, and after the sale!

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Cars Oct 23, 2021

Lina was a very knowledgeable sales person. She listens well and was able to make me feel very comfortable with my choices. I would recommend her to guide your sales experience.

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DealerRater Oct 15, 2021

Excellent service and attention from Bobby Rahmani at LEXUS of North Miami on Tuesday , October 12,2021

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Cars Oct 15, 2021

The service was excellent! I was very impressed and will continue to come back for future needs. This is my second Lexus purchase at this specific dealership.

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DealerRater Oct 15, 2021

Excelente la atención y el trato recibido por el vendedor y todo el colectivo de trabajo

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DealerRater Oct 12, 2021

I am very pleased with this dealership because I have always gotten quick and reliable service from Bobby who has been taking care of my car’s For years. I have had three Lexus and have had wonderful dealings negotiating my cars.

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DealerRater Oct 7, 2021

It was incredible , excellent attention , I recommend everyone to buy their car there ,it was wonderful .

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Cars Oct 7, 2021

Excellent service as always. Clean establishment and attentive staff. The Fleet Manager was incredible and took care of us not once but twice in 2 months with leasing 2 vehicles. Definitely recommend them. A+ service!

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Cars Oct 2, 2021

Staff was very helpful and informative with their work. Great place to go if you’re looking to buy used or new. Recommend for anyone to go!

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DealerRater Sep 23, 2021

Excelent service by Maria Monrone. Thanks for everything, the service was truly outstanding by her.

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DealerRater Sep 22, 2021

Denis was a pleasure to work with. I have been purchasing cars at this dealership for over thirty years and continues to be an excellent experience each and every time.

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DealerRater Sep 18, 2021

I had the Best experience!!! At North Miami Beach Lexus! Thanks so much for making my purchase hassle feel Denis and Qudus your guys are wonderful!

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Cars Sep 15, 2021

Deena is extremely nice. This was the first time working with Lexus of North Miami, and I have to say she is always in contact with updates or changes while they were fixing my car. Will recommend!!!!

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Cars Sep 8, 2021

Denis is a very professional and knowledgeable sales associate. The transaction was quick and easy. I’m very happy with the car and will return as a costumer in future.

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DealerRater Sep 3, 2021

Jake silverberg is an asset to any dealership. He gave us a great buying experience. It was a pleasure to do business with him. Highly reccomemd.

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DealerRater Sep 3, 2021

This is my second Lexus with this dealership and It’s always been a very professional experience. Maria Morrone was excellent and went above and beyond her duties in order for me to leave with the car that I wanted.

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DealerRater Sep 2, 2021

Luis was amazing and made this experience very pleasant!!! Definitely recommending him to friends and family. Thank you, Lexus. You have a lifetime client here!!!

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Cars Aug 28, 2021

I had a fantastic advisor, he was very professional and friendly. I would recommend 100% for your car service needs. Everything went smoothly. Thank you

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DealerRater Aug 28, 2021

Professional and courteous service,comfortable and clean waiting area.All services and repairs needed was explained .

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Cars Aug 26, 2021

My husband did all the paperwork with Luis over the phone, and I drove to Miami to pick up the car. Within an hour, I signed off on the car and had an informative review of the bells and whistles from Luis and the tech guy! Knowledge people, clean dealership, and a class car.

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DealerRater Aug 25, 2021

Have been coming to Lexus of North Miami for years and every time they exceed our expectations!

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DealerRater Aug 24, 2021

I had a great experience with Maria with my second and third vehicle from North Miami Lexus. Pleasure to work with.

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DealerRater Aug 19, 2021

Buying a Lexus car with Denis was a pleasant moment for me. Everything went quickly, professionally and as comfortably as possible!

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DealerRater Aug 18, 2021

Denis Shadrin and North Miami Lexus set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Denis was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

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DealerRater Aug 18, 2021

Dennis made the whole purchase fast and convenient. Worked with our schedule. Great communication from start to finish!

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DealerRater Aug 18, 2021

Thank you my friend , Best seller, best dealer , best service, Lexus Nortn Miami , thank you

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Cars Aug 14, 2021

Thank you Anthony! Love the car. Great experience. Very helpful and friendly team at Lexus of North Miami. Anthony, wishing you all the best in South Florida.

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Cars Aug 13, 2021

I’m truly grateful for the kindness and excellent attention in Lexus, especially from Deena and the team in collision center for the fast and efficient services. Thank you!!

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DealerRater Aug 13, 2021

Maria did a great job. Very knowledgeable. Made the process a joy. Highly recommend her. Dealership is the best there is.

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DealerRater Aug 12, 2021

I want to thank the entire Lexus of North Miami team, especially Maria Morrone who kindly assisted me and was with me throughout the process, excellent attention and service.

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Cars Aug 6, 2021

When we arrived at Lexus of North Miami Dealership we were greeted by Mr. Carlos Fernandez. He was very polite and professional. We felt at ease and comfortable as he guided us to the Vehicles that were there. He listened to our concerns and he was very informative. Later, we were introduced to Mr. Matthew Silva in the finance department. He was also polite, professional and he provided us with the information we needed to make the decision to purchase our new ES 350 Lexus. Thank you both for a wonderful experience at Lexus of North Miami. Mr. & Mrs. L. ...

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Cars Aug 6, 2021

I truly recommend Roman and the Team at Lexus of North Miami. They were efficient with my trade in to a new lease. Great service!

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DealerRater Aug 5, 2021

I definitely recommend Q and Luis the Team at Lexus of North Miami ! They were fast and efficient with my trade in to a new lease. It was the best experience I have ever had at a dealership! All went smooth 🙂 thank you!

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DealerRater Aug 3, 2021

Amazing experience! Friendly staff, and the salesman luis was knowledgeable of everything! He made sure to ask necessary questions that I may have of the car.

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DealerRater Aug 2, 2021

I always experience great customer service at Lexus North Miami. One of the reasons I’ve stuck with the Lexus family. Luis was great and patient on getting me exactly what I was looking for. I would recommend Luis to any friend or family looking for a new Lexus.

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DealerRater Aug 1, 2021

All I have to say is THANK YOU LUIS! I couldn’t have done this without you. Thank you for your professionalism, and always helping me look for exactly what I wanted. My first lease experience was definitely more than I expected. Thank you Luis and thank you Lexus of North Miami! Love my Lexus !!!

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DealerRater Jul 28, 2021

Excellent team at LNM. They were attentive and ready to answer any questions while providing excepcional customer service. I got in contact with the team and in less than 10 min I got an answer.

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DealerRater Jul 26, 2021

Everyone on board was committed to helping me with my first vehicle. Very patient and understanding of my needs. When I was willing to give up,I was asked how can I assist you? They were willing to help me and I am very please with my new Lexus 350

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DealerRater Jul 16, 2021

I’m happy Maria she is excellent person very attentive an exceptional job a thousand times I recommend her🥰😘😃 From the beginning to the end it was professional

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DealerRater Jul 15, 2021

Luis was great! Very tech savvy and had answers to all my questions on the car! I’m very pleased with the knowledge and very polite and helpful!I definitely will recommend him to all my Family & Friends !

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DealerRater Jul 12, 2021

Maria es la mejor vendedora ella me asistió en todo momento ofreció cualquier alternativa para que yo estuviera contento en todo momento sin duda la mejor que he conocido en estos 6 años o más con Lexus

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DealerRater Jul 9, 2021

Maria Morrone & Todd are X factors at the North Miami Lexus Dealership! Maria exhibited customer service, competence and went the extra mile for my lease

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DealerRater Jul 2, 2021

She’s amazing at finding good prices and also knows about cars she’s very friendly and has a lot of patient I would definitely come back to Lexus because of this amazing worker you guys have

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DealerRater Jun 30, 2021

Exceptional attention to detail and hospitality. Car shopping can't get any better or faster until u visit the super dealership.

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DealerRater Jun 29, 2021

Maria gave me the whole info in order to make the best car for me. Also, thanks to her I get a good deal. She is nice and professional. Thanks Maria!

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DealerRater Jun 27, 2021

Excellent service always when visiting for vehicle maintenance! Prompt and highly professional advice on car condition with great recommendations on parts that require attention. Benny has been outstanding in always taking direct care of all service and managing time super efficiently especially. Thank you!

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DealerRater Jun 27, 2021

Let me tell you that I was pleasantly surprised by Luis Portillo and Q. Walked in there and got the exact car I wanted at the price I was hoping to pay. Everything was very quick, painless and to the point. Looking forward to getting my 4th Lexus out them in the future!!!

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DealerRater Jun 22, 2021

From the moment we walked in we were greeted and immediately was introduced to Luis. He was great! I had my son with me, he was very patient and he did all he could to get us as close to the numbers we were comfortable with as possible. He walked us through every step of the way. Thanks Luis!

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DealerRater Jun 21, 2021

Luis made the car buying experience seamless and hassle free. He was very patient and took his time in understanding exactly what I was looking for. This is my 4th Lexus. The customer service is unmatched. 10/10 would recommend!

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DealerRater Jun 15, 2021

Luis was very personable, patient, and thorough. I let him know what I needed and he was honest and accommodating. My visit was quick and to the point.

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DealerRater Jun 10, 2021

Very good experience , friendly professional ,easy fast trade in . Always answers my phone calls and answers all questions. I recommend highly you go to North Miami Lexus .

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Cars Jun 5, 2021

I am a new resident in the area and am happy to find a Lexus facility nearby. First visit for service and I am impressed with the courtesy and professionalism at this location.

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DealerRater Jun 3, 2021

Maria was wonderful with us! She did a great job at explaining all the features of the car and gave us a great deal. Walked out with the car that day! Very happy with our purchase.

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DealerRater Jun 3, 2021

Maria is always a pleasure to work with! She's attentive, professional, and always has her clients' best interest in mind. 1000% recommend her if you're looking for a new car! Thank you Maria for everything 🙂

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Cars Jun 3, 2021

I am very, very satisfied with my purchase; the car is a dream! I especially want to thank your team, foremost, Nicholas, who made the whole process so easy for me. He was knowledgeable, friendly and overall, very helpful. You are very lucky to have a salesman like Nicholas on your team. I will definitely recommend him and your dealership to my friends and family.

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DealerRater Jun 3, 2021

This women Maria it’s a wonderful person and a Professional Advisor when you talk about brand new cars. 100% recommended! Very nice service thanks.

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Cars Jun 1, 2021

Our experience at Lexus of North Miami was once again outstanding. Roman Santana our sales rep was professional and knowledgeable. He was patient and answered all our questions. Mr. Angel Rodriguez, the general manager, was very helpful and both took the time to make sure we had all the options and were clear before making our decision. The process of buying or leasing a car can be long and arduous; however this was quite the opposite. This is our eighth Lexus and the fourth one from Lexus of North Miami; it won’t be the last!

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DealerRater Jun 1, 2021

Maria’s care and strive to make the buying experience so special shows her dedication to her clients and the dealership made the experience complete!

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Cars May 29, 2021

Excellent attention by the sales and finance guys, felt they were attentive and fast to solve my concerns and to obtain the car i wanted.

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DealerRater May 27, 2021

Denis was great and quick Even in the difficult time like this he was able to find a car and a great deal for me Will definitely recommend to all my friends and family

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