Customer Testimonials

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DealerRater Jun 25, 2022

The best service ever Absolutely professional I have been with Denis for many years he is the best of the best

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Cars Jun 24, 2022

Excellent and profesional service I trust this dealership ! 👏🏽👏🏽 Always they pay attention to the clients and have nicest cars ! Lexus of North Miami and the cafe is so good !

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DealerRater Jun 22, 2022

Benny is the best service advisor ever Just amazing Fast Really comfortable place to wait for your car Thank you Lexus of north Miami

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DealerRater Jun 13, 2022

Muy agradecida con maría por su atención , simpre complacida , ya son 3 léase con ella y me ah ayudado mucho simpre terminó con algo más de lo esperado !!! Thank you Maria

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DealerRater Jun 11, 2022

He is really good when it comes to numbers thanks a lot.I will be referring you.

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DealerRater Jun 11, 2022

Oh my words can’t even explain how much they made me happy with my 2022 Lexus truck I’m so excited thanks Maria and Lexus.

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DealerRater Jun 9, 2022

Excelente. Gracias por la atención de Maria. Amable. Me busco la mejor solución y comodidad para mi y el vehículo que yo quería. Encantada. Recomendada.

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DealerRater Jun 8, 2022

I’ve never been to a dealer that was so much help and helped me get the perfect car for me and my family! I’m so incredibly grateful to Maria and Nick they were so amazing to my family and I. 100000000 times thank you so much for helping us!

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DealerRater Jun 8, 2022

Una persona muy agradable, super atenta, y sin duda la mejor vendedora, que deja a sus clientes felices y contentos.

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Cars Jun 7, 2022

Just purchased Lexus ES 300h, had the best experience ever purchasing a car. Worked with Denis Shadrin, he is great. Will recommend him to people I know. Keep the good work!

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DealerRater Jun 7, 2022

Jeff Brooks was prepared with all previously discussed information andMade leasing my new car easy walked me through the process and helped me do the set up

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DealerRater Jun 7, 2022

We had the best experience buying a Lexus ES 300h from North Miami Lexus Denis Shadrin salesman. Will recommend to my friends and family

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Cars Jun 4, 2022

We drive past several dealerships to reach this one for a single reason. Terry Bean does business the right way. This is the third consecutive car we have bought. He’s honest, forthright and competent.

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DealerRater Jun 2, 2022

Best dealership in town is Lexus of North Miami where people are great I recommend all my friends to go there for new or use Lexus

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DealerRater May 27, 2022

Knowledgeable cooperative helpful understanding will recommend others hope to continue to use your dealership and Alex

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DealerRater May 22, 2022

I would definitely recommend Maria to anyone wanting to buy a car.She was patient,She listened and was very relatable. My car buying experience was Great Thanks to her.. You can’t tell me nothing riding in my Lexus ☺️☺️ Thanks Maria❤️

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DealerRater May 21, 2022

Everything was good, Benny the best, Richard the best too, excellent dealer, excellent service.The appointment was on time.

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DealerRater May 21, 2022

What an Amazinn experience purchasing a new car from Lexus of North Miami. I called Lexus of North Miami and explained that my older parents were having a hard time finding the right car. Sean Kamal one of the senior managers got on the phone and asked what color my parents would like and picked the perfect RX350 for them. Our salesman Demetri delivered it to my parents home all the way in Parkland and took his time and explained all of the features of my parents new car and showed them how easy it was to use. Not only ...

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DealerRater May 15, 2022

William was incredible. After a couple days searching for cars I was on the verge of giving up but William reached out and I got my car in the very same day. Outstanding service and professionalism. Very happy with my new Lexus (:

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DealerRater May 12, 2022

She is really a wonderful woman.Very helpful and a kind soul. Very persistent which I like.

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DealerRater May 12, 2022

Very polite and they actually care at North miami lexus. They made me feel comfortable with buying and the whole staff was helpful

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DealerRater May 11, 2022

The entire Lexus team went out of their way to make the purchase as smooth as possible. We especially enjoyed working with Demetri Melekos; he was both charming and knowledgeable about the new features in the 2022 model. The Lexus itself is simply fabulous. Once you have had one, you are addicted to the quality. The same can be said for Lexus of North Miami! Thank you!

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DealerRater May 11, 2022

have very good service to customers , and always keep you informed of all work done

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DealerRater May 7, 2022

100% recommended, Willian is the best sells man. Very professional and attentive. Make sure you reach out to him

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DealerRater May 7, 2022

Muy buena y excelente vendedora y persona máxima felicitaciones para María la voy a recomendar con mis amistades y familia

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DealerRater May 6, 2022

Always above and beyond in all departments. Special kudos to Abe Omar in finance, Bobby Rahmani in service and Luis Portillo in sales.

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DealerRater May 1, 2022

William was very welcoming and friendly! Explained all the questions I had and helped me get the best car I could! Even after the purchase he still helps me with everything I need. Definitely upgrading my car soon with him!

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DealerRater Apr 30, 2022

Willian was very helpful and pleasant to deal with. he understood my special circumstances and helped me resolve issues.

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DealerRater Apr 30, 2022

William went above and beyond expectation to work a deal for/with me. The car I wanted was a limited, numbered, and exclusive edition. He was very communicative and followed up on all my questions and concerns. I hope to work with William on my next Lexus car purchase.

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DealerRater Apr 30, 2022

Excellent customer service and understanding of customer needs. I am very satisfied with The service and will recommend William and Lexus of North Miami to everyone I know.

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DealerRater Apr 24, 2022

On Saturday April 23, my son and I went to Lexus of north Miami. We worked with Isaac and he was fabulous. I bought out my lease and I was 1009% satisfied! Thank you issac. We need more young people like him in sales.

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DealerRater Apr 23, 2022

Anthony was very easy to work with and made this lease the best experience I have had with any dealership. NM is very lucky to have Anthony and they are a much better dealership because of his communication skills and hustle. I had previously decided not to use North Miami again partly because I moved out of the area however, Anthony changed my mind. Anthony listens to the customer and doesn’t try to force an automobile on them that they don’t want, but rather listens to them and sells them the automobile they are looking for- he doesn’...

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DealerRater Apr 15, 2022

I would like to say that Maria is the most trustworthy person I’ve ever met in a car dealership. She got me through a purchase of my new car and I’m really happy!!!

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Cars Apr 9, 2022

My service was really good, thank you! They gave me really good customer service. My car was ready the next day and they gave me a loaner.

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Cars Apr 9, 2022

Bobby was excellent as usual- very helpful and honest when it came to necessary repairs on my vehicle. Car was ready when promised and no further issues.

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DealerRater Apr 5, 2022

Harry was excellent- sales and follow up to make sure we were happy with our lease including all the new features car offers

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DealerRater Apr 1, 2022

Very nice & courteous dealership. Very organized. Our service person (RONALD CAMPOS) was a pleasure to work with he told us the situation & released the car as promised. Highly recommend this dealership & service person. Thank you Mr. Buddy Shalam

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DealerRater Mar 31, 2022

It was a pleasure have you as a advisor you are so kind very expressive and so helpful I really appreciate you help thank you so much Maria!!!

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DealerRater Mar 31, 2022

Excellent service by Lexus of North Miami. I will recommend to my friends and family

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DealerRater Mar 29, 2022

Jaker is an amazing salesman. He is very friendly, well-spoken and knowledgeable about the Lexus lineup. He made the car buying process easy and seamless. 10/10 I would definitely recommend buying with Jaker!

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DealerRater Mar 28, 2022

Always great doing business with Maria, she always is up to get you what you need and even more! She is the most kind and clear person to help you with any concern! Thanks Maria for always making my experience great at the dealer and driving out happy and satisfied

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DealerRater Mar 27, 2022

Attentive and respectful personnel but would not deal on price, would not deliver except for an unreasonable fee of $800 and would not waive dealer service charges of another $800. Basically a "take it or leave it" proposal and I accepted the offer to leave it. I will wait until year end or even next year to find the right deal but would visit this dealer among others.

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Cars Mar 25, 2022

Roman is the best car sells man ever! He went over and beyond and I left extremely happy and satisfied with my purchase. New car who this!

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DealerRater Mar 25, 2022

Roman is the best car sells man ever! He made the leasing process easy and he went over and beyond to find me the car I love. I’m extremely happy and satisfied with my purchase

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DealerRater Mar 24, 2022

Anthony was super helpful in securing our new NX and he was helpful to my grandfather as well.

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DealerRater Mar 23, 2022

Friendly and efficient. I was provided a loaner vehicle while mine was being serviced. Service representative was very professional.

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DealerRater Mar 23, 2022

North Miami Lexus is exceptional from sales to service to amenities. Everyone is extremely professional and knowledgeable and invested in customer satisfaction. William Viegas is an outstanding salesperson.

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DealerRater Mar 22, 2022

Barak and Lexus of North Miami are always excellent. Going there since moved to Mismi

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DealerRater Mar 21, 2022

Recibí una orientación y una ayuda extraordinario de parte de María para poder comprar mi carro.. Eres la mejor.!!

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Cars Mar 17, 2022

Great communication and the job was impecable, I would recommend this Lexus services provider Thanks again for your care and amazing communication Best regards MAC

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Cars Mar 16, 2022

Very attentive staff. Car service is great, they always have a solution to any problem. Facilities are just a bit outdated. Will definitely keep my service with this dealership for the entirety of my vehicles life and make my next car purchase there.

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DealerRater Mar 16, 2022

Upstanding service. Carlos the seller was very professional and attentive at all times. He took good care of myself and was aware to every single detail.

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DealerRater Mar 15, 2022

I had the pleasure of servicing my 2018 RX 350 yesterday. I had the pleasure of meeting and speaking to Ed Rubenfeld. service manager. I had an issue which he resolved quickly to my satisfaction. He is the BEST service manager that Lexus has. Thanks again for your help, Howard Jacobowitz

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DealerRater Mar 15, 2022

Great experience. Honest and fair. Carlos went above and beyond to get me into my dream car

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DealerRater Mar 15, 2022

The service I received was excellent and the sales representative went far and beyond to assist me and my husband. We are really happy and satisfied with the way we were treated and our purchase. I would recommend this dealer 100 percent. Thank you for everything Mr Fernandez.

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DealerRater Mar 15, 2022

I had an amazing experience!! Carlos took care of me from the beginning to the end. He explained every detail and made sure I had the best time buying my new car. I will 100% refer my family and friends to him and lexus of north miami 🙂 I am a very happy customer thank you one more time carlos

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DealerRater Mar 14, 2022

Super and responsive service from Carlos Fernandez. He found the exact car I was looking for and was very helpful in working with me remotely via phone, text and email. Mauricio is just a pleasure. Highly recommend.

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DealerRater Mar 10, 2022

Maria was super professional and kind. She’s a deal maker and I highly recommend her to anyone looking to get a Lexus

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Cars Mar 10, 2022

I can't say enough about the staff at Lexus of N. Miami. Super helpful and straight to the point, no BS! Velianet had great communication with me from my first phone call!!! Velianet and Ramon were very helpful and stood by us through the whole process! The Icing on the cake was driving away with a bad [email protected] GX!!!

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DealerRater Mar 8, 2022

Always excellent service and attention when I come in for service. Benny is a pleasure to work with.

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DealerRater Mar 5, 2022

Terry Bean is excellent extremely knowledgeable and represents Lexus North Miami in a most professional manner.

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DealerRater Mar 4, 2022

Great place customer service was amazing all of the sales people were helpful and went above and beyond to provide top notch service. Would buy here again and again

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DealerRater Mar 4, 2022

This is my 3rd Lexus from this dealership, and with that being said it should say a lot. From the customer service on the phone to the customer service in person . Carlos Fernandez is the definition of an exceptional Salesman.

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DealerRater Mar 3, 2022

Great service delivered by Carlos Fernandez. Car was advertised and ready for test drive when I arrived. Internet sale so he had transportation waiting at the airport. Car cleaned and ready to roll. Impressive technology in sales office. Carlos knew all about the car. Very satisfied and would recommend this dealership

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DealerRater Mar 2, 2022

Best experience ever with this dealership. My second Lexus and first with North Miami location. 100% recommended. I was a walk in guest and Maria make me feel as we know each other for a while. All the process was smooth and easy.

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DealerRater Feb 26, 2022

Mr Nelson Paulino is an excelent seller, he is very professional and kind, takes care of every detail. Over my years buying cars I find Mr Paulino to be the best. Lexus of North Miami is very good, nice setting and service. Thanks

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DealerRater Feb 24, 2022

My wonderful experience at Lexus should be credited to Maria. This was my first encounter with Maria. Rather than having a painful experience at a dealership Maria made me feel like I was spending time with a longtime friend. She is very knowledgeable about the product that she is selling and is great T determining her client’s wants and needs. She was great at helping me to figure out what was truly best for me. I also felt like Maria had my back when it came to negotiating the nitty gritty details. It was a stress free event that ...

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DealerRater Feb 22, 2022

I had an AMAZING experience today w Andrew Verneuil at Lexus of North Miami. He went above and beyond to help me w my new car. He was extremely patient and highly knowledgable about the car features for every car he showed me. I HIGHLY recommend him🤗 All of his team were wonderful, too. Mr. Verneuil can be reached at +1 (786) 285-4378. Please let him know I referred you!

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DealerRater Feb 16, 2022

Very good service, very good at making last minute appointments always have a loaner available which is very important to me.

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Cars Feb 10, 2022

Great experience at Miami Lexus dealership! James went above and beyond to help us with the process…l definitely recommend James to the one to sell you next car.

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DealerRater Feb 3, 2022

Very good and quick service. competent staff and excellent work organization. always clean and friendly.

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Cars Jan 26, 2022

7th car from them. Ramon and Rosey were terrific. Very courteous and thoughtful They made sure I received a great deal. Happy with my choice

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DealerRater Jan 25, 2022

Prompt good quality service. Every employee is a treasure and very welcoming. You are treated like family

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DealerRater Jan 24, 2022

On my 3rd Lexus lease at North Miami Lexus, 2nd one w/ Maria’s help! I have to say, she’s super patient & sweet. Very attentive & takes her time w/ me & all her customers. She’s not been afraid to fight for what I have needed & she will always try to make you leave w/ a smile on your face plus the best deal possible based on your requests & individual situation. Very happy once again! Two thumbs all the way up for Maria and the entire N. Miami Lexus team!

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DealerRater Jan 21, 2022

This dealership absolutely did right by me. I had a great experience here, my the first time at this location, specifically with the Salespersons Cesar and Maria. They were courteous, provided great customer service, and were a wealth of knowledge on the car I was interested in. I ABSOLUTELY recommend this place. They helped my with everything. I love my car. THANK YOU!

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DealerRater Jan 16, 2022

He went above and beyond to help and keep us satisfied. Will be buying from him again soon. Good guy.

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DealerRater Jan 13, 2022

Carlos is great! If it wasn't for him, I would of not gone back to get the car. He is professional and respectful. Highly recommend him.

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DealerRater Jan 13, 2022

William was warm and supportive from the start. I appreciate his attentiveness and felt extremely heard by him. I left satisfied. I would absolutely recommend him.

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DealerRater Jan 8, 2022

Ramon is a good salesman, he is very cooperative with the client and offers very good attention, for me he is the best

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DealerRater Jan 6, 2022

Yairon Naples was immensely helpful in securing a great deal for me on the purchase of my IS 300 at the end of my lease. Everyone at the dealership is efficient and pleasant and their customer service is very good. Yairon in particular was very responsive to my questions and continued to follow up before and after the purchase to make sure I was happy. He was a pleasure to work with.

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Cars Jan 6, 2022

Sissi was wonderful to work with. She was knowledgeable, attentive, and not pushy. I recommend her. There were some errors in the final numbers, but were resolved by the team.

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DealerRater Jan 3, 2022

Excellent experience! Willian went above and beyond to get me the vehicle I wanted and made the process incredibly easy.

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Cars Jan 1, 2022

On arriving to Lexus NMB, I had the best experience! I was greeted by Deena Porras, and from that moment I knew I was in excellent hands! Deena was on top of every detail. I couldn't have been more pleased. She even gave me an estimate date that the repair would be finished, and with all the delays etc, the car was shining and ready on the estimated date. Thanks to Deena! She's the best and made my experience with Lexus wonderful!! She also made the process of renting a car from Enterprise easy, fast, and efficient. I ...

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DealerRater Jan 1, 2022

If you need a Lexus, Maria is the person to call! She is super nice, extremely reliable and efficient. She works quick and was able to get me an amazing deal!!

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DealerRater Dec 25, 2021

Excellent service, pleasant individual and would recommend friends and family members to Willian as the salesperson.

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DealerRater Dec 24, 2021

Quick and effective service. Good loaner vehicle. Mauricio, the customer service rep was very attentive and made the process seamless.

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Cars Dec 24, 2021

Babak is an excellent service rep! Always helpful and attentive to my needs of service! Excellent customer skills! Always a pleasure to see him! Will go out of his way to accommodate me!

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DealerRater Dec 23, 2021

Very nice my Lexus ES El mejor de todos, especial conducción y comodidad. Magnífica experiencia

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Cars Dec 18, 2021

Everyone has always been terrific at Lexus of North Miami, This is my 7th car with them. Wayne has always been the key to my returning time after time.

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DealerRater Dec 18, 2021

Willian was a pleasure to do business with. Professional and dedicated to his client always. He was the reason I walked put of Lexus with a car.

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DealerRater Dec 18, 2021

Great service and very great Salesman. I’ll definitely coming back. Thanks Jeff to helping us.

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DealerRater Dec 17, 2021

I didn't have a problem with the dealership directly. I had a problem with one of its salespersons. This was the second car I leased from him, 2019 ES350, and It was fine. The second, a 2021 NX 300, I asked him a question that was important to me, I got the wrong answer, he knew the right one, I trusted him. I found out the right answer when I got home, the deal was already done!

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Cars Dec 17, 2021

I HAD A FENDER BENDER AND I WAS DEALING WITH THE COLLISION DEPT. OH WHAT A GREAT EXPERIENCE (DEENA) WAS MY REP FOR THAT DEPT. SHE HANDLED EVERYTHING WITH SUCH GRACE AND I RECVD MY VEHICLE BACK IN A TIMELY MANNER, AND THE WHOLE DPT WAS VERY PROFESSIONAL. LEXUS DID AN EXCEPTIONAL JOB ON MY VEHICLE.

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DealerRater Dec 15, 2021

Maria has done an amazing job with me and my family, We have been going to Lexus of North Miami for over 10 years and plan to stay forever. Maria goes up and above all expectations! I’m about to get my 5th car give her and am extremely excited about it!

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DealerRater Dec 15, 2021

Excellent customer service, and care, special thanks to Andres Duschatzky for the superb treatment , 100% recommended.

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DealerRater Dec 13, 2021

Thank you for your help and attention in choosing my new car You are The best dealer Thanks again

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DealerRater Dec 11, 2021

Attentive, explained procedures to me, explained what was to be done to car, returned when said they would, friendly, polite

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Cars Dec 11, 2021

Love the services at North Miami Lexus. My first maintenance on my NX 300 was completed with no delay! The staff are always very professional and knowledgeable.

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DealerRater Dec 11, 2021

So easy to work with .. I hope to achieve The final product once it’s available… dealership is always welcoming

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DealerRater Dec 11, 2021

Willian is an amazing salesman! He’s smart, sweet, honest, and generous! He’s makes the entire shopping experience worth having! Willian will fulfill all your expectations and make the process feel simple and easy. He sold both my mom and I new cars within 1 week of each other! He’s just that good, haha!

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