Customer Testimonials

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Cars Sep 29, 2022

Ronald addressed my brake problem and a Lexus recall problem with the dashboard In an expedient and professional manner. He provided a loaner car and made the process stress-free. Thank you Ronald and Lexus of. North Miami!!

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DealerRater Sep 15, 2022

I wanted to give a huge personal thank you to Maria Morrone for helping us out with the purchase of our new Lexus 2022 RX 350. She is very engaging, patient, upfront, honest and knowledgeable; she answered any questions that I had and was very transparent with the process. I would highly recommend Maria Morrone at Lexus of Miami To anyone I know buying a Lexus.

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DealerRater Sep 14, 2022

Babak is by far the best service manager I have ever encountered. Very happy with his approach to details.

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DealerRater Sep 14, 2022

Very nice guy. We will work with you and make sure you get what you really want.

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DealerRater Sep 13, 2022

Great dealership and everyone was very helpful . This is my first Lexus and my service appointment went great.

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DealerRater Sep 2, 2022

Absolutely outstanding! Tremendous work ethic and communication. This is by far the best experience I have had buying a car in over 30 yeRs!

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DealerRater Sep 1, 2022

Mauricio is the best. I went for tire repair. If you want good, quick service. Ask for him!

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DealerRater Aug 27, 2022

OUR FAMILY WAS VERY LUCKY WHEN WE MET DENIS SHADRIN AT THE LEXUS OF NORTH MAIMI . WE WANTED TO BUY TWO NEW CARS ( GX460 AND RX350) AND WE DID IT WITH THE HELP OF DENIS SHADRIN. HE IS A PROFESSIONAL, PLEASANT PERSON AND MANAGER LEXUS OF NORTH MIAMI. THANK YOU SO MUCH DENIS.

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Cars Aug 27, 2022

Ronald (Ronnie) and his team completed the repairs in record time. Helped managed the entire process from start to finish. There was an issue but Ed Rubenfeld came in to the rescue and provided a viable solution.

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DealerRater Aug 27, 2022

I have been coming to Lexus of North Miami for many years now. I’ve never had such a wonderful experience as I just had with Maria! She was very knowledgeable, patient and friendly. She made the entire process seamless.

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DealerRater Aug 26, 2022

Maria was my sale person in 2018 when I got my ES Lexus 2019 and now she was my sale person again in 2022 with my new NX 2022 I’m more than happy with my new lease Maria is friendly and exceed your expectations and she makes sure to help you 200% I’ll go back with her with my eyes close!!!

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DealerRater Aug 18, 2022

Stopped at this dealership for the scheduled oil change on my NX300 fsport after the trip from NY. Received next morning appointment, spoke with extremely nice, friendly and knowledgeable service advisor Benny, who asked me all the right questions about my vehicle ( being that all previous services were made in NY) . Waited for less than an hour which is excellent for the busy Tuesday morning. Received my car back washed with the armor all shined tires. Great overall experience! Dealership is big, new , clean , have a great complimentary snack and coffee station with baristas. Would gladly recommend to everyone! Sam ...

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DealerRater Aug 14, 2022

Best experience ever. I highly recommend Lexus of North Miami and Nelson Paulino for all you needs, vehicle related...

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DealerRater Aug 12, 2022

Maria was an excellent sales person. She was friendly and not pushy. She made the process of leasing a vehicle seamless. I would highly recommend her and the dealer to anyone looking to purchase/lease a new car.

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DealerRater Aug 11, 2022

María is a excellent sales person, she helped me with the purchase of my vehicle and all steps needed to obtain my car, from financing it to get the best possible deal. I am very happy with her work.

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DealerRater Aug 11, 2022

My wife and I had a great experience at Lexus of North Miami. Mouayad was very helpful and had my new truck ready to go as promised upon our arrival. I’ll definitely be reaching out in the future for our next vehicle.

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DealerRater Aug 11, 2022

North Miami Lexus was willing to bend over backwards to satisfy my needs as a customer. Staff at this dealership is top tier when it comes to customer service. Thank You Maria!! ❤️ You have made my Lexus experience just as great as you made my daughter’s. I’ll be back next year with my son for he’s first car. 😘

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DealerRater Aug 4, 2022

I was very pleased with my Salesperson Lina Bautista. She is very knowledgeable and respectful. She is also a very patience salesperson. She's persistence and has a warm personality. I would recommend my family and friends to her. She's just a phone call away.

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DealerRater Aug 4, 2022

everybody. professional, pleasant, efficient would recommend to my. friends in few hours i had a car!!!

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Cars Aug 2, 2022

Mauricio was very efficient and friendly. Made whole process of checking in and out very quick and easy. I did not have a long wait and got my loaner car without any problems.

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DealerRater Aug 2, 2022

Mauricio is very helpful and we go to this dealer because of him, he is always ready to help us.

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DealerRater Jul 29, 2022

Very pleasant atmosphere clean environment . The salesperson Ramon was kind, knowledgeable, and able to answer all my questions. Friendly and a great personality

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DealerRater Jul 25, 2022

The made it very easy to swich out my old lease with a new one

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DealerRater Jul 23, 2022

Professional dealership that takes care of you through the process of purchasing a vehicle. Miss Marrone answered all our questions about the car we were interested in and we can recommend her highly to work with.

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DealerRater Jul 21, 2022

This is my second time here at Lexus of North Miami and it has been a wonderful customer experience. Maria is very attentive, helpful, patient and always listen to my needs. I would recommend her to anyone who is looking for a car!

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DealerRater Jul 21, 2022

This is my second time here at Lexus of North Miami and I could not ask for better experience! Maria always goes above and beyond. She is very attentive, very patient and found me the best deal!

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DealerRater Jul 17, 2022

Gracias María por ayudarme a obtener mi carro , definitivamente la mejor opción , gracias por la oportunidad 🥰

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DealerRater Jul 14, 2022

Excellent service and attention. Personnel is prompt to assist and take care of your needs

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Cars Jul 13, 2022

Went by Lexus NM this past Mon and met with Benny who has been my service advisor for the past 10 years. This visit went as all others and that means exceedingly well Benny is total professional and I’m very happy to have him as my Service Advisor. He is a truly an asset to Lexus NM

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DealerRater Jul 1, 2022

Maria is extremely attentive and always responsive. The level of customer service she provides exceeds 5 stars! Her entire team is amazing!

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Cars Jun 30, 2022

Service team was fast and very professional the showed interrest in make this process simple and easy ND they did just that these guys are why you I Lee buy ong lexuses

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DealerRater Jun 30, 2022

The best person and awesome human being. Always willing to help and made the process easier and without stress

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DealerRater Jun 29, 2022

Andrew was so helpful and patient with helping me get into my GMC Terrain. My credit was not the best but somehow he was able to make things work out perfectly ! He even stayed after they closed to ensure I drove away a happy customer which I am. I highly recommend contacting Andrew if you are thinking about purchasing a new or used vehicle. He's awesome !

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DealerRater Jun 29, 2022

The dealership was very pleasant, with cordial and friendly people and a wonderful selection of amenities.

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DealerRater Jun 29, 2022

My first time buying a new car and I could not be more happy with the service I recieved. I went to 6 other dealerships and no once came close to the customer service I recieved from Lexus. Danielle Contaldi was AMAZING and my perfect salesperson. She knew every stat about each model and was so patient with answering my questions. Her professionalism, care, and personality made me feel so confident with making my decision. She continuously followed up with me along my journey of deciding what car to buy. The general manager, Sean also deserves recognition. He took the time ...

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DealerRater Jun 28, 2022

Excelente servicio. Mil gracias , Amables todos ,limpio el lugar , Organizado, muy profesional,espero tener siempre un Lexus.

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Cars Jun 26, 2022

Great Service, Service Adviser was very professional. The whole experience was quick and done in very professional manner. That is why I love that dealership.

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DealerRater Jun 25, 2022

The best service ever Absolutely professional I have been with Denis for many years he is the best of the best

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Cars Jun 24, 2022

Excellent and profesional service I trust this dealership ! 👏🏽👏🏽 Always they pay attention to the clients and have nicest cars ! Lexus of North Miami and the cafe is so good !

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DealerRater Jun 22, 2022

Benny is the best service advisor ever Just amazing Fast Really comfortable place to wait for your car Thank you Lexus of north Miami

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DealerRater Jun 13, 2022

Muy agradecida con maría por su atención , simpre complacida , ya son 3 léase con ella y me ah ayudado mucho simpre terminó con algo más de lo esperado !!! Thank you Maria

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DealerRater Jun 11, 2022

He is really good when it comes to numbers thanks a lot.I will be referring you.

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DealerRater Jun 11, 2022

Oh my words can’t even explain how much they made me happy with my 2022 Lexus truck I’m so excited thanks Maria and Lexus.

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DealerRater Jun 9, 2022

Excelente. Gracias por la atención de Maria. Amable. Me busco la mejor solución y comodidad para mi y el vehículo que yo quería. Encantada. Recomendada.

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DealerRater Jun 8, 2022

I’ve never been to a dealer that was so much help and helped me get the perfect car for me and my family! I’m so incredibly grateful to Maria and Nick they were so amazing to my family and I. 100000000 times thank you so much for helping us!

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DealerRater Jun 8, 2022

Una persona muy agradable, super atenta, y sin duda la mejor vendedora, que deja a sus clientes felices y contentos.

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Cars Jun 7, 2022

Just purchased Lexus ES 300h, had the best experience ever purchasing a car. Worked with Denis Shadrin, he is great. Will recommend him to people I know. Keep the good work!

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DealerRater Jun 7, 2022

Jeff Brooks was prepared with all previously discussed information andMade leasing my new car easy walked me through the process and helped me do the set up

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DealerRater Jun 7, 2022

We had the best experience buying a Lexus ES 300h from North Miami Lexus Denis Shadrin salesman. Will recommend to my friends and family

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Cars Jun 4, 2022

We drive past several dealerships to reach this one for a single reason. Terry Bean does business the right way. This is the third consecutive car we have bought. He’s honest, forthright and competent.

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DealerRater Jun 2, 2022

Best dealership in town is Lexus of North Miami where people are great I recommend all my friends to go there for new or use Lexus

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DealerRater May 27, 2022

Knowledgeable cooperative helpful understanding will recommend others hope to continue to use your dealership and Alex

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DealerRater May 22, 2022

I would definitely recommend Maria to anyone wanting to buy a car.She was patient,She listened and was very relatable. My car buying experience was Great Thanks to her.. You can’t tell me nothing riding in my Lexus ☺️☺️ Thanks Maria❤️

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DealerRater May 21, 2022

Everything was good, Benny the best, Richard the best too, excellent dealer, excellent service.The appointment was on time.

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DealerRater May 21, 2022

What an Amazinn experience purchasing a new car from Lexus of North Miami. I called Lexus of North Miami and explained that my older parents were having a hard time finding the right car. Sean Kamal one of the senior managers got on the phone and asked what color my parents would like and picked the perfect RX350 for them. Our salesman Demetri delivered it to my parents home all the way in Parkland and took his time and explained all of the features of my parents new car and showed them how easy it was to use. Not only ...

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DealerRater May 15, 2022

William was incredible. After a couple days searching for cars I was on the verge of giving up but William reached out and I got my car in the very same day. Outstanding service and professionalism. Very happy with my new Lexus (:

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DealerRater May 12, 2022

She is really a wonderful woman.Very helpful and a kind soul. Very persistent which I like.

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DealerRater May 12, 2022

Very polite and they actually care at North miami lexus. They made me feel comfortable with buying and the whole staff was helpful

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DealerRater May 11, 2022

The entire Lexus team went out of their way to make the purchase as smooth as possible. We especially enjoyed working with Demetri Melekos; he was both charming and knowledgeable about the new features in the 2022 model. The Lexus itself is simply fabulous. Once you have had one, you are addicted to the quality. The same can be said for Lexus of North Miami! Thank you!

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DealerRater May 11, 2022

have very good service to customers , and always keep you informed of all work done

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DealerRater May 7, 2022

100% recommended, Willian is the best sells man. Very professional and attentive. Make sure you reach out to him

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DealerRater May 7, 2022

Muy buena y excelente vendedora y persona máxima felicitaciones para María la voy a recomendar con mis amistades y familia

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DealerRater May 6, 2022

Always above and beyond in all departments. Special kudos to Abe Omar in finance, Bobby Rahmani in service and Luis Portillo in sales.

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DealerRater May 1, 2022

William was very welcoming and friendly! Explained all the questions I had and helped me get the best car I could! Even after the purchase he still helps me with everything I need. Definitely upgrading my car soon with him!

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DealerRater Apr 30, 2022

Willian was very helpful and pleasant to deal with. he understood my special circumstances and helped me resolve issues.

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DealerRater Apr 30, 2022

William went above and beyond expectation to work a deal for/with me. The car I wanted was a limited, numbered, and exclusive edition. He was very communicative and followed up on all my questions and concerns. I hope to work with William on my next Lexus car purchase.

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DealerRater Apr 30, 2022

Excellent customer service and understanding of customer needs. I am very satisfied with The service and will recommend William and Lexus of North Miami to everyone I know.

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DealerRater Apr 24, 2022

On Saturday April 23, my son and I went to Lexus of north Miami. We worked with Isaac and he was fabulous. I bought out my lease and I was 1009% satisfied! Thank you issac. We need more young people like him in sales.

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DealerRater Apr 23, 2022

Anthony was very easy to work with and made this lease the best experience I have had with any dealership. NM is very lucky to have Anthony and they are a much better dealership because of his communication skills and hustle. I had previously decided not to use North Miami again partly because I moved out of the area however, Anthony changed my mind. Anthony listens to the customer and doesn’t try to force an automobile on them that they don’t want, but rather listens to them and sells them the automobile they are looking for- he doesn’...

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DealerRater Apr 15, 2022

I would like to say that Maria is the most trustworthy person I’ve ever met in a car dealership. She got me through a purchase of my new car and I’m really happy!!!

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Cars Apr 9, 2022

My service was really good, thank you! They gave me really good customer service. My car was ready the next day and they gave me a loaner.

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Cars Apr 9, 2022

Bobby was excellent as usual- very helpful and honest when it came to necessary repairs on my vehicle. Car was ready when promised and no further issues.

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DealerRater Apr 5, 2022

Harry was excellent- sales and follow up to make sure we were happy with our lease including all the new features car offers

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DealerRater Apr 1, 2022

Very nice & courteous dealership. Very organized. Our service person (RONALD CAMPOS) was a pleasure to work with he told us the situation & released the car as promised. Highly recommend this dealership & service person. Thank you Mr. Buddy Shalam

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DealerRater Mar 31, 2022

It was a pleasure have you as a advisor you are so kind very expressive and so helpful I really appreciate you help thank you so much Maria!!!

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DealerRater Mar 31, 2022

Excellent service by Lexus of North Miami. I will recommend to my friends and family

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DealerRater Mar 29, 2022

Jaker is an amazing salesman. He is very friendly, well-spoken and knowledgeable about the Lexus lineup. He made the car buying process easy and seamless. 10/10 I would definitely recommend buying with Jaker!

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DealerRater Mar 28, 2022

Always great doing business with Maria, she always is up to get you what you need and even more! She is the most kind and clear person to help you with any concern! Thanks Maria for always making my experience great at the dealer and driving out happy and satisfied

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DealerRater Mar 27, 2022

Attentive and respectful personnel but would not deal on price, would not deliver except for an unreasonable fee of $800 and would not waive dealer service charges of another $800. Basically a "take it or leave it" proposal and I accepted the offer to leave it. I will wait until year end or even next year to find the right deal but would visit this dealer among others.

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Cars Mar 25, 2022

Roman is the best car sells man ever! He went over and beyond and I left extremely happy and satisfied with my purchase. New car who this!

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DealerRater Mar 25, 2022

Roman is the best car sells man ever! He made the leasing process easy and he went over and beyond to find me the car I love. I’m extremely happy and satisfied with my purchase

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DealerRater Mar 24, 2022

Anthony was super helpful in securing our new NX and he was helpful to my grandfather as well.

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DealerRater Mar 23, 2022

Friendly and efficient. I was provided a loaner vehicle while mine was being serviced. Service representative was very professional.

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DealerRater Mar 23, 2022

North Miami Lexus is exceptional from sales to service to amenities. Everyone is extremely professional and knowledgeable and invested in customer satisfaction. William Viegas is an outstanding salesperson.

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DealerRater Mar 22, 2022

Barak and Lexus of North Miami are always excellent. Going there since moved to Mismi

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DealerRater Mar 21, 2022

Recibí una orientación y una ayuda extraordinario de parte de María para poder comprar mi carro.. Eres la mejor.!!

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Cars Mar 17, 2022

Great communication and the job was impecable, I would recommend this Lexus services provider Thanks again for your care and amazing communication Best regards MAC

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Cars Mar 16, 2022

Very attentive staff. Car service is great, they always have a solution to any problem. Facilities are just a bit outdated. Will definitely keep my service with this dealership for the entirety of my vehicles life and make my next car purchase there.

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DealerRater Mar 16, 2022

Upstanding service. Carlos the seller was very professional and attentive at all times. He took good care of myself and was aware to every single detail.

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DealerRater Mar 15, 2022

I had the pleasure of servicing my 2018 RX 350 yesterday. I had the pleasure of meeting and speaking to Ed Rubenfeld. service manager. I had an issue which he resolved quickly to my satisfaction. He is the BEST service manager that Lexus has. Thanks again for your help, Howard Jacobowitz

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DealerRater Mar 15, 2022

Great experience. Honest and fair. Carlos went above and beyond to get me into my dream car

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DealerRater Mar 15, 2022

The service I received was excellent and the sales representative went far and beyond to assist me and my husband. We are really happy and satisfied with the way we were treated and our purchase. I would recommend this dealer 100 percent. Thank you for everything Mr Fernandez.

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DealerRater Mar 15, 2022

I had an amazing experience!! Carlos took care of me from the beginning to the end. He explained every detail and made sure I had the best time buying my new car. I will 100% refer my family and friends to him and lexus of north miami 🙂 I am a very happy customer thank you one more time carlos

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DealerRater Mar 14, 2022

Super and responsive service from Carlos Fernandez. He found the exact car I was looking for and was very helpful in working with me remotely via phone, text and email. Mauricio is just a pleasure. Highly recommend.

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DealerRater Mar 10, 2022

Maria was super professional and kind. She’s a deal maker and I highly recommend her to anyone looking to get a Lexus

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Cars Mar 10, 2022

I can't say enough about the staff at Lexus of N. Miami. Super helpful and straight to the point, no BS! Velianet had great communication with me from my first phone call!!! Velianet and Ramon were very helpful and stood by us through the whole process! The Icing on the cake was driving away with a bad [email protected] GX!!!

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DealerRater Mar 8, 2022

Always excellent service and attention when I come in for service. Benny is a pleasure to work with.

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DealerRater Mar 5, 2022

Terry Bean is excellent extremely knowledgeable and represents Lexus North Miami in a most professional manner.

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DealerRater Mar 4, 2022

Great place customer service was amazing all of the sales people were helpful and went above and beyond to provide top notch service. Would buy here again and again

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DealerRater Mar 4, 2022

This is my 3rd Lexus from this dealership, and with that being said it should say a lot. From the customer service on the phone to the customer service in person . Carlos Fernandez is the definition of an exceptional Salesman.

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