Customer Testimonials
I just leased a brand new RX350, for my wife and the baby boy that is on the way. Thanks to the dealer and special thanks to Jose Figueroa for making it happen. We are very happy with the deal and the process went flawless.
Took me without an appointment and fixed my problem quickly. Communicated with me throughout the process
It’s never fun when something goes wrong, but it’s great to get it fixed right the first time. Professional service, not the cheapest, but done correctly.
I had to take the day off because there were no loaners available. This is inconvenient, as I live in Broward and work in Broward /Palm counties.
Another terrific service experience at Lexus of North Miami. Bobby is the best.
Great Service there. Everything was on time and the car was in a perfect condition
Andrew was fantastic quick and efficient. found the vehicle I wanted immediately. Will recommend Andrew and Dealer.
Andrew was very quick and efficient gave me exactly what I wanted. Beautiful place. I will recommend both.
Lexus was quick to make me an appointment to test drive and once I was there it was quick to be seen. Evan was extremely helpful and patient
Best experience in car buying that I've had in years. I would 100% buy from Lexus in north miami again in a heart beat.
Everyone is so professional, knowledge, and personable. Best place to do business.
I was extremely pleased with how my service was handled this time. I liked that my rep Eric presented everything that my car might need beforehand, gave me options and was patient with me while deciding. I didn't feel rushed or pressured. My car was returned clean and I enjoy the way it drives now. Ty
Professional no pressure great inventory that is why we have always come back to purchase our cars from them
My service advisor Johnathan was very professional and informative. I had no issues with him. I did have an issue with the female cashier that did not acknowledge me. She walked away from the window and walked to the table. The male cashier helped me. Shortly after I was being helped by the male cashier, a male customer walked up to the window and the female cashier quickly went to her window to help him. Her actions were very unprofessional. She is a young lady, white female with dark colored hair.
Excellent service And very good price
BUY WITH ANDREW !!! HES THE BEST !!! The service I received was nothing short of exceptional. Andrew, my sales representative at the dealership, truly went above and beyond to ensure my car-buying experience was seamless and enjoyable. From the moment we connected, his professionalism, dedication, and attention to detail stood out. I can’t express enough gratitude for the effort he put into making this process as smooth and hassle-free as possible. I had to travel to purchase the vehicle, and Andrew took care of every detail beforehand to ensure that everything was ready upon my arrival. Thanks to his meticulous ...
Frank and Danielle really made the deal work. I was able to get my dream car, for a great price and in great condition. Great team and really great people. I will be back!
Very accommodating dealership. This is the 3rd Lexus I got from Luke the salesman at North Miami Lexus. Great warranty comes with late model used cars that have low mileage and are in great condition. Most of our friends thought this used car was a new car.
The experience was incredible. Our gratitude to Jhan Suárez and Matthew Silva, both of them were beyond incredible. Always a great experience at Lexus of North Miami
My service is always Excellent because Bobby Rahmani is the Ultimate Professional. He's pleasant, courteous, honest, and cares about the service he provides. He is the Only person I would get my car serviced with. When you deal with the best, why would you settle for anyone else.
My advisor Jonathan Vellon is great! Jonathan a customer advocate and goes above and beyond.
This dealership has always been the most friendly, accommodating, and responsive that I have experienced in the past 40 years.
Excellent service special Mr. Semon Mor,, work was done, professional!Thank you very much.to Lexus service.
Very slow. Took 1 hr for my loaner car to show up. My appointment was 10am and was told it would take 1-2hrs to do the 4 year maintenance. 3 pm no thing, so I called and was told Jonathan was busy , will call back. 4pm, nothing. Called again. This time jonathen answered and told me that my car needs a broke flush. I knew he was trying to push for unneeded repairs as I used to work on cars myself and my car is less than 4yrs old with less 30k miles. I said no and he said then my car ...
A great service advisor makes all the difference. Bobby Rahmani Has been mine for a long time now. He is always fair and straightforward and a pleasure to work with. Do yourselves a favor …Do NOT let ever let him go. He’s fantastic.
Extremely professional work
This is very good place to get the car. I’m going there for many years and everybody very knowledgeable and helpful the process fast and easier.
This is the best dealership. I’m going there for many many years everybody knowledgeable and helpful. I would recommend everybody Go to this location
Alex Mejias from Lexus of North Miami served as my personal sales consultant and walked me through all steps of purchasing my Lexus TX remotely. He provided great service at each step and was always accessible to answer my questions making the purchasing process easy. When you call at the dealership to purchase a car, ask for Alex!
After endless internet inaccurate vehicle in-stock searches, kismet led me to call Lexus of North Miami only to find that the exact GX550 that we wanted was at the port, destined for their dealership and was available for sale. Both Jade and Ramon worked a smooth purchase for us located 1500 miles away from them. Thank you!
Excellent experience. Brief, to the point and a successful outcome. Very nice ambiance and staff.
Everything went fine. The driver was very nice and cordial. Service was on point. Thanks
it was a seamless pleasure in doing business From service dept, to sales,to finance, to insurance dept. All were very professional I would recommend all of them. 👍
Great service as always! Bobby is always nice ,polite ,knowledgeable , easy communication and very professional.
Great service, Terry was very helpful and answered every question I had
Great customer service, clean environment & the staff respond very quickly to any questions you may have.
Efrain is great to work with. I try and send everyone I know to him. Always professional and quick to respond.
(Translated by Google) Jorge! He is an incredibly wonderful seller! I have bought two cars here with it and it has been perfect! The dealership is wonderful, everyone helps you ❤️❤️ the best in the world, an incredible experience (Original) Jorge! Es un increíblemente maravilloso como vendedor! He comprado dos carros aca con el y ha sido perfecto! El concesionario es maravilloso, todos te ayudan ❤️❤️ el mejor del mundo una experiencia increible
My experience with your dealership was very stress free. Andrew was very knowledgeable ,kind and transparent. He listened to my wants in a new vehicle and was instrumental in seeing my wants come to fruition.Everyone was very professional and made my experience very smooth.
Diego was fantastic during the whole process. Would highly recommend to anyone looking to purchase or lease a Lexus.
Always a pleasure to come to Lexus
Very efficient and quick.
Service manager Eric Garcia was knowledgeable, approachable and helpful. I will be bringing my vehicle to this dealership for further service. Thank you.
Great experience!
The prices came in higher than those quoted to me through text, but I believe the pricing was fair. I got out of the dealer quickly- only downside is that I left with 4 flat tires! No one bothered to check the air on the tires of this new, beautiful car. Each tire had 25 lbs of air. The tire light was clearly on. Also, learning more about the car features would have also been nice. I went home and watched a Youtube video.
Andrew V is as real deal as it gets. At this point in our relationship, we've worked together on great deals for 5 cars. He's taken care of me personally, my mom and my sister. There's no one else in the business I'd rather have taking care of me or the people closest to me. Aside from extremely high product knowledge, I never had the salesy feel from him. He walked me through my options, fought to get me a great deal and managed expectations in what did or didn't fit in my budget. There was ...
My buying experience with Jose F. at Lexus North Miami was the best ever. I came prepared with snacks, water and attitude prepared to battle and found I only needed the snacks. Jose was knowledgeable about his products, respectful of my time and clear about the process. We looked at what was in stock and what was not, discussed my trade, my options and he worked hard as got me a deal I was comfortable with in a reasonable timeframe. I would come here again and I sent a friend.
Great service. Love that they wash the car too. I wish they vacuumed both the front and back.
since 2023 i have been a member and never regret to be with them, they are good poeple, good customer service, their product are very good.
Wow... just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even happier with Eric. If I could give him more than 5 stars I would. Eric was not only very friendly and knowledgably, but willing to go above and beyond to help me solve my situation due to an accident. Thank you very much Eric. I will definitely continue working with you!!!
My appointment was kept. No wasted time. Fast clean courteous staff. Every option was completely explained. I left your dealership feeling my car had been in good hands and was well cared for. THANK YOU ALL AT LEXUS NORTH MIAMI !!!!
Very clean. However, it is very cheap practice to charge for sodas .I have purchased 3 autos from this dealership.Whenbusiness was located on 441, they never charged for sodas.
Good we are very pleased with the service I recommend the agency and mention that Roman es a great person with a great human being
Jaker Soto was our sales consultant be was great from beginning to end. I’m a first time Lexus owner. Previously Mercedes and Volvo but this time I feel I’m sticking to Lexus long term. Thank you Jaker!
They were fast and efficient. Car had to be towed and they fixed it very quickly
Bobby provided excellent customer service to me. He is extremely knowledgeable. I am very satisfy.
Bobby is the BEST! Professional, courteous, and a gentleman!! Everyone in the service business should be like him!!!
Happy with the service provided by Rodolfo, he provides confidence with his explanations and knowledge, super grateful
(Translated by Google) Jose Figueroa excellent salesman, kind and diligent (Original) Jose Figueroa excellente vendedor, amable y diligente
I took my car for service yesterday. My advisor Genesis was amazing. She addressed the concerns I had with the car. They gave my car back in perfect condition
Very reliable service in every aspect incl sending service reminders, scheduling, advising, servicing and delivering clean car.
Process worked super smoothly. Got everything I wanted and was able to do it all from out of the country over the phone. Very professional and customized service. Kelia was very helpful throughout the whole process. Happy with my new GX 550 Luxury plus. Will be buying more cars from this dealership in the future. Thank you Lexus of North Miami.
Excellent service very prompt with great communication the dealership is wonderful we appreciate having service this close
Stellar service, thank you!
I negotiated everything online. So easy and very responsive!! I had a trade in and was given a fair price, I was extremely happy! Everyone was friendly and no high pressure sales. I shopped for months and they gave me the best deal. Honestly it was the easiest car transaction I’ve ever had.
The entire experience was amazing. I worked with velli and her manager ray and they were both beyond amazing. Also the finance person was amazing. Even the cashier was amazing. I walked in for information and 3 hours later I walked out with a new car all signed sealed and delivered
Overall the process was positive. It just took much longer than anticipated. The salesman was good.
Overall great service! Everything went well and everyone was very professional and nice! Will recommend
Jorge was very professional , I am grateful for his help and I will 100% recommend his excellent service, thank you so much Jorge and Lexus of North Miami team
Great service very helpful a great experience over all . Awesome experience at this location would recommend.
Bobby is the best! Reliable, attentive and delivers what I need.. I trust his advice and service.
I recently purchased a vehicle from Lexus of North Miami and had an exceptional experience! My salesman, Yairon Napoles, was outstanding - knowledgeable, professional, and genuinely invested in finding the perfect car for me and my family. Yairon and his sales manager, Angel Rodriguez make a tremendous team and worked collectively with me to reach our end goal, all while making me feel at home. They are both an asset to Lexus of North Miami and the Zinn family are lucky to have them. The entire process, from test drive to pricing, was seamless and efficient. Yairon's dedication to ...
Excellent service. 100% recommended.
Really good honest folks worked on a deal could not get there at the end but they were fair and honest the whole time. Really nice ambiance
The customer service at Lexus of North Miami is the best i have experienced I have been a costumer for almost 25 years , special thanks to BOB !
Bobby Rahmani my service rep is the best. Knowledgeable, friendly and nice. Trust the service dept. as well.
Jose waa very professional and helpful where ever he could, thank you very much for all the help !