Customer Testimonials
Very good experience , friendly professional ,easy fast trade in . Always answers my phone calls and answers all questions. I recommend highly you go to North Miami Lexus .
I am a new resident in the area and am happy to find a Lexus facility nearby. First visit for service and I am impressed with the courtesy and professionalism at this location.
Maria was wonderful with us! She did a great job at explaining all the features of the car and gave us a great deal. Walked out with the car that day! Very happy with our purchase.
Maria is always a pleasure to work with! She's attentive, professional, and always has her clients' best interest in mind. 1000% recommend her if you're looking for a new car! Thank you Maria for everything 🙂
I am very, very satisfied with my purchase; the car is a dream! I especially want to thank your team, foremost, Nicholas, who made the whole process so easy for me. He was knowledgeable, friendly and overall, very helpful. You are very lucky to have a salesman like Nicholas on your team. I will definitely recommend him and your dealership to my friends and family.
This women Maria it’s a wonderful person and a Professional Advisor when you talk about brand new cars. 100% recommended! Very nice service thanks.
Maria’s care and strive to make the buying experience so special shows her dedication to her clients and the dealership made the experience complete!
Our experience at Lexus of North Miami was once again outstanding. Roman Santana our sales rep was professional and knowledgeable. He was patient and answered all our questions. Mr. Angel Rodriguez, the general manager, was very helpful and both took the time to make sure we had all the options and were clear before making our decision. The process of buying or leasing a car can be long and arduous; however this was quite the opposite. This is our eighth Lexus and the fourth one from Lexus of North Miami; it won’t be the last!
Excellent attention by the sales and finance guys, felt they were attentive and fast to solve my concerns and to obtain the car i wanted.
Denis was great and quick Even in the difficult time like this he was able to find a car and a great deal for me Will definitely recommend to all my friends and family
Looking for ZERO headache and ZERO time wasting experience !?Dennis is your answer. Best in business. Knowledgeable, professional and reliable. We Just Another Happy Clients.
Harry, Thank you for your help you are the best salesman at Lexus of North Miami. I love my NX 300. I will be sending clients your way.
Harry, Thank you for your help you are the best salesman at Lexus of North Miami. I love my new NX 300. I will be sending you new clients.
Maria is the BEST! She went above and beyond and understood exactly what I needed and what I was looking for. The process was easy and fast. Everyone was very nice and helpful. Gus, the sales manager was excellent as well. Overall, I had an amazing experience at Lexus of North Miami and I am so happy with my new car!
It's my my 3rd Lexus lease experience with Cesar Alcala and now with Lexus North Miami is the perfect combination. The service and VIP attention received are second to none. Cesar is not only extremely helpful but knowledgeable and super friendly. The really go beyond the call of duty to make your experience the best, and drive out of there feeling like a queen with your gorgeous new vehicle. 10 years and counting. Thanks guys for all you did.
It's my my 3rd Lexus lease experience with Cesar Alcala and now with Lexus North Miami is the perfect combination. The service and VIP attention received are second to none. Cesar is not only extremely helpful but knowledgeable and super friendly. The really go beyond the call of duty to make your experience the best, and drive out of there feeling like a queen with your gorgeous new vehicle. 10 years and counting. Thanks guys for all you did.
Una de las mejores vendedoras que he conocido. Estoy muy contento y agradecido por mi carro y con el trato que se me fue dado por Maria la recomiendo 100%
Excelente igual que la vez pasada.. Un servicio de excelencia y muy profesional todo el personal y por supuesto la vendedora que me atendió. Me siento muy contento con el negocio..
Very efficient Service Department and responsive staff. Overall facilities while waiting are comfortable. Open spaces, lots of comfortable seating areas and perfect cafe for drinks and food.
Been with Wayne since my 3rd Lexus in 2011 and still with you guys to this very day. He has been a pleasure to work with and always looks out for me. Wayne is probably the best employee there at North Miami and I can guarantee at least one text/phone call from him each year to find out if everything’s ok. Really appreciate your customer service bro.
This was the best car buying experience that I ever had. Everything was done online, with Luis Portillo, my salesperson delivering my new car in person.
Maria made sure everything went smoothly in order for me to get my dream car! Amazing service! Very efficient, quick and resourceful. Thank you so much!
Luis snapped hard with helping me go over the functions of my new car. He’s a cool, young guy with lots of knowledge about the vehicles he sells. Gus was also great.
Maria and Lexus of North Miami made my experience extremely comfortable and provided peace of mind that I was making the right decision. Five star!!
Maria was amazing!! She worked with me to to make sure I got my dream Lexus!! The customer service level that she offers is beyond excellent. She was so patient and made sure to answer all my questions. I will never go to any other dealership and as long as she is working here I will only work with Maria!!! I can’t wait to come get another car from her!!
My experience with Lexus of North Miami is Awesome I was led to buy a Lexus 3yrs ago and they have not disappointed me at all this is my second Lexus Car. I am very happy
They have been great with us. Mauricio was very knowledgeable and explained everything to us clearly. I would recommend them without hesitation. We had a really big problem with our car and they were completely professional. We couldn’t ask for anything more.
I was referred to Denis by a friend, I found out a knowledgeable, friendly , pleasant sale associate. had a great buying experience with Denice. will definitely go back to him when time comes for a new car and recommend him to friends.
Qui is very intelligent and well mannered. Mr. Amir also assisted us when purchasing our recent vehicle. He was patient and well informed. We appreciate the opportunity to have both of these men assist us. We will be requesting and telling others to ask for them personally
The experience did not start out very well but ended great. I had booked an appointment and they confirmed multiple times but they never told the salesperson. When I showed up they couldn't find the salesperson and we waited while the receptionists just continued to page the salesperson. Thank goodness Jeff Brooks walked by and asked if he could help us. Jeff took over. He arranged the test drive and guided us through unfamiliar streets. During the negotiations, we was even handed and worked diligently to secure the deal closed. Jeff was not pushy which is a rare trait ...
Ramon was my salesman he came in on his day off take what he had to do everything was just the way you said that we talked on the phone it was perfect great service
Amauri was very helpful in making the trade in process as smooth as possible. Amauri has excellent customer service and gives the highest quality of service and attention to his customers. I am very pleased with my purchase and will be recommending more people to purchase at Lexus of North Miami. Thank you Amauri!
My experience was Carlos Fernandez was absolutely exceptional!!! He went out of his way to get the job done for me and I was able to drive out of the lot with a brand new 2021 thanks to him. Lexus of north Miami is the way to go 100%. Asks for Carlos Fernandez if you want the job done right !!!
Always a great experience. Reps are timely, friendly and helpful. I've been coming here since 2014 for all my Lexud vehicles. Great great service. Use this location.
Andrew our sales person was excellent and easy to deal with. He made us feel comfortable and was very knowledgeable of the product. When negotiating a price it was very smoothly. Gus, the manager as well was very pleasant to deal with and very accommodating. I will definitely recommend this dealership and Andrew to all my friends. Great dealership, great personnel, easy to deal with, accommodating. I will shop for Lexus only at this North Miami dealership.
Everyone at this place are very professional and helpful. Roman my salesman gave me time to make a decision. I will recommend my friend to the dealer anytime.
I can only state that the service was excellent!! Maria guided in the best way possible!! Jason was a great part to as he help me over the phone as well!! Thank you
Great experience! Very knowledgeable, patient, and kind! Explains the options very well and gives you a full picture of what is being purchased. Would recommend!
Luis rocks! He is very nice and he listens to all of your needs. It is always a great experience at Lexus of North Miami, thank you!
Denis was great! Helped us pick out the perfect car for me and answered our numerous questions. 10/10 I would recommend to everyone I know!
Maria went above and beyond to provide customer service. From initial contact to final delivery she stayed in contact and completed final delivery including all tech adjustments. One in a million! Finance Manager is exceptional having dealt with me for my third lease Lexus. Insurance coordinator very professional and quickly did his job. Cashier was very professional and detailed. Will always recommend this Team.
Estoy bien contento con el trato que me hicieron desde el principio me trataron como familia siempre pendiente de mi y todo al pie de la letra
Got us in same day when schedule was full and we were out in 1 hour Very nice service and very friendly. Just what your company wants
She is perfect 👌 she is the best !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!She had incredibly Lexus know !! Well done 👍 and Alex is the best !! That team !!! We loved it thanks !!
Un exelente servicio personaliado, la atencion es lo Maximo hacen que el negocio que te presentan sea el mejor para ti recomendados al 100% no dejes de visitarlos Lexus North Miami
Denis Shadrin provided Excellent Personal Service. He went above and beyond all possible expectations. Thank you Denis, for everything, you are the best. Eric Bronshtein
One of the best experience we had with Lexus dealer since we bought our first Lexus. Mouayad Alkabouni was fantastic he was the one that made this purchase possible . Thank you Mo, Gus and Tod for working with my wife and I to make this day a pleasure to do business at Lexus North Miami 👍👏👍
Great experience Jake my salesman was very knowledgeable about the product which made my selection very easy . I would highly recommend him and Lexus of North Miami. Florida. Rico
Very professional staff - well coordinated process to lease . sissi who led was assume and we only were there 2 hours and drive away with a newly leased 450h. What a great experience
Cesar is the best salesman there! Every time I have to visit the dealer he makes it a point to address my issue The same with the manager Angel Rodriguez. Thank you guys Mirra!!!
I've worked with Matthew before, and specifically requested him for the paperwork on this purchase (my fourth Lexus from Lexus of North Miami) because he is so thorough, attentive and helpful. He's a professional and knowledgeable. Thank you Matthew!
Service was terrific. Was going to wait for 15,000 mile service but when we got there Benny said we needed to have fuel filter recall issue addressed as well and he got us a loaner, texted when our car was ready, everything smooth and easy. All set now and happy to have car in tip top shape. Thanks Benny!!
Always a great experience at north miami and my salesperson Maria was fantastic as usual. Very helpful and friendly. They always get the job done!
I had a great experience with Maria! She was professional, sweet, fun and she took care of me. She followed up on some concerns and reached to out on a holiday. Awesome salesperson!
Denis was great found me the car that I like and got me approved as a first time buyer !! Thank you very much Will recommend to all my friends
Excellent service all around. Everyone is eager to assist. There’s no denying that this is the best dealership I’ve had the pleasure of doing business with. Also, Luis Portillo is a class act. He was able to answer every question that was asked. Mathew from finance was very professional and did a wonderful job carrying out the final stage. 5 Stars all around.
Service was very good and provided timely updates Quality was acceptable and paint good Contact person send pictures with progress, She respond to my calls
Best dealership in the whole Florida. And you have the best seller Maria, always very satisfied with you...congrats awesome job! Im glad to join Lexus family
Maria is very nice, attentive and always ready to help. I recommend it if you want to buy your car. Thank you Maria. Xxxx xx
Great Experience! Everything went smoothly. My husband found their Advertisement on Facebook. I called, and got my car at the same day brought to my driveway! Appreciate!
Luis was on top of the process and really made it all happen. Luis even was so nice and delivered the car to my home, which made a big difference. Very thankful.
Denis was very professional and very nice! We highly recommend him! Excellent customer service! Denis made it process of getting our new Lexus very easy. Thank you Denis!
Enjoy great service wait while having good coffee and pastries in the living room like waiting area. I purchased my car in Lexus of North Miami and frequently go there for car wash.
Friendly staff and excellent service! Always a great experience at Lexus of North Miami. Special thanks to Benny Zavala, Ed Rubenfeld, and the Parts Department.
So happy with the service at Lexus of North Miami! Luis made the buying process so smooth and easy and worked with my tight schedule to make sure I was in and out. By far the smoothest purchase experience I’ve ever had! He also made sure to find me the exact vehicle I was searching for and made sure it had all the specs I needed. The entire staff at this dealership is wonderful and very professional! Highly recommend!
Rosebella was great! She was patient and put no pressure on us to purchase. She was professional and thoughtful. Thank you for the stress free experience.
Mauricio Galvan has the best customer service I’ve seen in years, the fact that he follows up with me after each service, pure gold!
Great service , I never regret to go there , everything is fast , you don’t have to spend to all day there like others dealers , love it
It was a real pleasure get my first Lexus with Jorge at Lexus of North Miami. He made the experience a memorable one! It was amazing!
Awesome people awesome salesman definitely recommend them to anyone very clean place big selection best dealer in Miami Florida can’t wait til the next car I purchase
“My dear Maria”. She is the best of the best. Very friendly, Very knowledgeable, helped me get a great deal, I recommend her for anyone interested in buying. 100%. On the financial side Matthew Silva he has a great knowledgeable too about everything you need in this field.
Last Sunday I decided to look for a Lexus!! Well I actually had one but it was 2010 So I didn’t know that I can get a lovely car and the most important was the Nice Guy Named Carlos Fernandez helped me to choose a very and lovely Lexus, he was very professional helped me to do a good selection!! Also he helped me with a easy financially , I’m totally grateful with him, and I hope he can help me with my next Car ... don’t doubt to use him when you need to But a Good Car ... Carlos ...
My experience at Lexus of North Miami was like no other. Carlos was very thorough and professional, I would recommend him 10 times out of 10.
I went to test drive a Lexus last November with no intention of buying a vehicle that night. Luis Portillo was friendly, went the extra mile to find what I was looking for in a car and I ended up buying it! I’ve never felt pushed or pressured. Luis is customer service at its best. I would recommend him to anybody who wants a car but doesn’t respond well to pressure bu sales people.
Recomendamos a Marián completamente, el proceso de venta fue excelente, igual todas las personas que trabajan en Lexus of South Miami, muy buen dealer! Si
Very efficient,courteous, and friendly. Excellent service and service crew. This is an outstanding dealer who makes every effort to satisfy the customer and subtly encourage her to remain a Lexus owner.
What a difference. Modern facilities, great team, very attentive and speedy service. Maria Morrone is the absolute best! She went far and beyond to get me the deal I wanted. She is a star!!!
Excellent service, made this process very smooth and great communication! Hannah went above and beyond to ensure my car was ready in a timely manner.
maría Antonella Morrone is the best. Very understanding and really she goes extra mile for you to get your car for lease/buy. Fron now on will get lexus. I had a Glc 300 coupe Mercedes for 4 yrs and their customer service at the dealer was terrible. They treated me like ignorant woman. I will not longer get mercedes María Antonella Morrone Really made it work for me. Ask for her when you go to Lexus North Miami believe me you will not be mistreated and she will do all what is posible to help you. Best place to ...
Maria was amazing. She listen to my preferences and found the right vehicle for me. I will definitely recommend her to my family and friends.
It was professional and positive. Always love to deal with Lexus Of North Miami. Great team, great people. Thank you very much for your service
Everything was great. The process was fast and professional, we definitely come back and will be recommend to all our friends. Denies, thank you for the great service.
Luis was great to work with! He was helpful, professional, and patient from beginning to end; Made the experience at Lexus of North Miami an enjoyable one. Thank you so much once again!
Luis Portillo found me a great deal and I was able to leave very satisfied with my purchase. Would most definitely work with him again.
Great service, faster than the others. Really happy eith pricing and benefits, I totally recommend tonget your new car at Lexus of North Miami. Thanks
I was very happy with the sales team for working with me, they made the car buying experience not as painful, like it has been in the past. Thank you north Miami Lexus!
Maria is an amazing worker she is one of those persons that will actually put in the work time to help you find what your looking for and have full on conversations with you
I’m always requesting to get Mauricio when I take my car for service as Mauricio Always is pleasant , answers my questions respectfully and always is able to get a Loaner for me exactly or as similar as possible to the one I have Leased. He is the Best!
Exelente atencion, muy profesional,nos sentimos muy a gusto con el trato de todas las personas que nos atendieron, mis mas sinceras felicitaciones y exitos!!!!
Was very helpful and made sure I was good with my choices! Also made was in and out didn’t have any problems thank you.
I could never be more pleased with the exceptional service I’ve gotten today at Lexus North Miami, my salesperson Luis went above and beyond to make this deal happen for me to leave off this lot in my new car in ONLY 4hrs. If you are shopping for a new or certified used car , seek no more and head over to see Salesperson Luis and Finance Manger Matthew at Lexus North Miami and I promise you’ll leave in the car of your dream, I surely did! I’m honored to finally be a part of the Lexus Family.
Recomendamos a María completamente, excelente trabajar con ella, ha sido la mejor persona que hemos trabajado en todas nuestras compras de carros, igualmente los demás trabajadores de Lexus of North Miami!
I did not want to spend the money I thought that I was going to. There was complications but overall the job was done and it was very expensive.
I had a great experience buying my NX 300. Jose Figueroa was very helpful and proactive, the dealer has a great customer service team ….Good job guys!!
Excellent service and attention from start to finish. My salesperson, Luis, made sure everything ran as smoothly as possible. Will definitely be back for my next vehicle purchase
I had the most outstanding experience with the purchase of my Lexus NX. I was extremely happy with the customer service and knowledge skills provided by Denis Shadrin. Denis has met and fulfilled all of my expectations during the purchase of my car. I am truly thrilled that I had such an amazing salesman with me! I am also grateful to Lexus of North Miami team for making my sales transaction smooth and comforting and I really appreciate Denis for helping me choose the car of my dreams!
Luis Portillo was an excellent salesman. I wasn’t even coming in to buy, I was still in the shopping around phase. Well I never made it past my visit to Lexus of North Miami. Luis was genuine, very knowledgeable about the cars, not pushy, never felt rehearsed and made me feel at ease purchasing a car from him knowing that I wasn’t being tricked or ripped off. He spent hours working with me to obtain the best deal. He always answered my calls even after the purchase and has been fantastic at communicating and following up with my ...
Very happy with my purchase - Louis helped me out - the dealership was great. All Things done in house : thank you for helping me to find this car
Professionalism is not found often and Carlos is most definitely that. He helped me out more than I could have asked for and even when I was about to leave he went beyond for me to figure out a way were everyone can leave happy. I know he is and will continue to be one of Lexus best sales man. I know I can count on him , he was very patient with me and did not seem stressed for the amount of questions I asked, he always had an answer to every doubt. I am more then happy in becoming ...
The transition from my 2018 to my 2021 car was easy & smooth. My salesperson Carlos Fernandez was accommodating-knowledgeable -friendly and very respectful. I would highly recommend him to anyone I know interested in a vehicle. Alex in financial also had the same attributes. !!!!!!
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